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Feature Request/Bug

Acrobat Reader for iOS: Creating or Exporting PDFs

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My subscription

I pay 23.99 to subscription in concert pdf to word but don’t work

1 vote

Anonymous shared this idea · Jun 6, 2019 · Report… · Admin →

Resolved · Jun 14, 2019

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Anonymous commented · July 26, 2019 6:21 AM · Report

Hi as I have subscription as attached but it seems no more account. How can I check my subscription?

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- 6A6569D9-94F5-482B-9738-6C85D450531F.png 89 KB
AdminMeenakshi Negi (Customer Support Agent, Adobe) commented · June 10, 2019 9:58 AM · Report

Hello,

I have checked your account and the service is active.
Please make sure that you are signed in to the application with the same email address that you have used to purchase the service.

If you are still experiencing an issue in exporting PDF, let us know what happens when you try to export PDF. If you get any error message please share.

In the meantime, you can try exporting PDF online on your iOS device.
- Open the link https://documentcloud.adobe.com/ and sign with your Adobe ID (email address used to purchase the service).
- Go to Export PDF.

Thanks,
Meenakshi

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