Lost features after iOS 12.3.2 upgrade
After upgrading my iPhone and iPad I lost almost all functions in Adobe Acrobat. I use the free program. I save save to Adobe but I can no longer:
Save to the Document file
Move items to folders
Make some comments in files.
Once you save to Document cloud it seems to work, then 10 seconds later tells you it’s unable to save but made a “recovered file” for me.
It is fully functional on my laptop, but changes I make on there, will NOT show up on my iPad or iPhone.
Help!
Judy Cash
Judy Cash
shared this idea
-
Hi Judy,
We just released 19.06.01 to the App Store on June 16, 2019.
Would you please update to 19.06.01 and check if the problem is fixed?
If the problem still persists, please sign out and sign in again.
Thank you for your patience.
-
Hi Judy,
Sorry for the inconvenience caused.
Would you please try the following steps?
1. Tap "Home" in the bottom tab bar.
2. Tap the Profile icon (the second from the right) in the top bar.
3. Tap "Sign Out".
4. Tap "Sign In" to sign in again.Please let us know if your problem is fixed after you sign into Document Cloud again.
Thank you!