224 results found
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help me fix my computer so it doesn't print pdf's double sided
Ensure that PDFs don't print double-sided
7 votes -
Need to contact support for adobe products
I just subscribed to adobe acrobat pro dc. What are the features that i get that were not included in my previous subscription that was the export pack.
Also another question please, how do i set the reader to save by default in adobe document cloud or on a location on my icloud drive.
Thank you,1 vote -
Text under consideration gets to the centre of the screen
While changing the color of the highlight of the selected text, the text gets to the centre of the screen.
e.g. I have highlighted something with a yellow color, but I need to change the color now. I tap on the highlighted text, options pop up, I change the color. As soon as I tap on different color, ‘the text’ which is elsewhere on the screen gets to the centre of the screen. Its really annoying, why can’t the the text remain where it is on the screen. Why it needs to get to the centr of the screen. This…3 votes -
EMM App Config for iOS
Need the ability to apply app configurations for Enterprise iOS use in Airwatch EMM. Specifically the ability to block all cloud services. Website says TBD 2019, but do you have any more firm information on the availability?
2 votes -
Option to turn off instant-tap for turning pages.
Can we have an option to turn off instant-tap for turning pages ? It’s really annoying especially when you’re reading something on a mobile device. I like to rest my thumb on the screen but it turns the page every time I do that.
1 vote -
I bought adobe photoshop awhile ago and it had me on file but it won’t allow me to download the app to my new computer without paying for it
I bought adobe photoshop awhile ago and it has my name and password but won’t let me download the app to my new computer.
1 vote -
Renewed membership yesterday but was charged 3 times instead of once. I believe this occurred because I my account kept showing expired
I believe this problem occurred because I repeatedly opened a doc as a pdf and each time it showed my account expired. As a result. It appears I made 3 payments instead of the single renewal fee. If that the case can the additional charges be refunded. Thank you. I’ve had this problem on prior occasions as well.
1 vote -
I was charged too much
I was supposed to be charged $2.00 for the month and the whole year subscription price was charged to my card.
1 vote -
Can’t change sign on
My email was compromised and I need to change login ID and password
1 vote -
No se sincronizan los archivos en todos mis dispositivos
No se sincronizan mis archivos en todos mis dispositivos. Que hago.
2 votes -
Trying to open link.
Trying to open link. But keeps sending me to app store when I already have app
2 votes -
The e-mail address listed is no longer in use? How do i change my e-mail address
Hi I am busy with a divorce. Now the mail address listed is going to my husband? It is a huge problem because there are sensitive info that he will be able to see. How can you help me to change my old e-mail address to my new e-mail address?
1 vote -
Don’t flush cache for Dropbox files
For files in Dropbox, there is an icon with a cloud and an arrow pointing downwards, which allows me to download a offline copy that I can open later. This feature is similar to that of the iOS built-in “Files” app. However, for certain large pdf files, the Acrobat app sometimes re-displays the cloud icon next to the file’s name after certain period of time, requiring users to download it again (but being large is exactly why I need an offline copy!). The built-in “Files” app never does that; it seems to be keeping downloaded files for much longer time,…
3 votes -
How do yo get in contact with a representative need help
I signed up but mistyped my email and now I cannot get in
1 vote -
how can i install the app into ios 9 ?
I need to install the into ios 9, is there an older version?
1 vote -
2 votes
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Prendre un instantané impossible sur ipad
It is impossible to « take a picture » in a pdf document on ipad (in the french version it is called « prendre un instantané » on PC).
Please add this function very usefull on the ios version !!! I use it a lot to prepare power point presentation from scientific publications, not to extract text but to extract a snapshot of a graph or a picture.
Thanks a lot
2 votes -
Updates
Need help. It says I need version 13.0 or higher to use on iPad. I have version 19.0 and it’s not supported. I updated my IOS and still not working......
1 vote -
“define” feature doesn’t appear after selecting word
After I select the word to be define, the only thing that pops up is “Note Text Freehand”. I’m sure it’s somtjing simple I’m not doing, but would really appreciate the help.
Thanks!
1 vote -
I want my money back. I did not want to purchase any adobe software
My credit card was improperly billed. I was not informed I would be billed for the product but I just saw Adobe * Stock charge of $31.53 which I would like refunded. I do not wish to use the app if I have to pay for it. Thanks!
2 votesHi Jesse,
This is the forum for Adobe Adobe Reader for iOS, not Adobe Stock.
To cancel a Creative Cloud subscription, please see
https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
If you have purchased the subscription from Apple, you can get a refund directly from Apple.
https://support.apple.com/en-us/HT204084
Hope this helps.
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