404 results found

1. Deletion of last used files not possible

   I would like to delete files from the list “last used” on the landing page but some files create an error message that they cannot be deleted and so they remain in the list.

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2. iOS Acrobat Can't Save Back to OneDrive Personal — Always Creates (Recovered) File

   Whenever I open a PDF stored in OneDrive Personal through the Adobe Acrobat app on iOS (iPad and iPhone), the file opens and edits correctly, but fails to save back to OneDrive. After editing, I receive the following error:

   “Unable to save the file [filename].pdf to OneDrive. A copy has been saved as filename.pdf to your device.”
   

   This happens consistently, regardless of:

   File name (clean, no special characters)
   
   File location (root directory or folder)
   
   Network connection (Wi-Fi or cellular)
   
   File ownership (I own the files, not shared)
   
   Method of opening (directly through Acrobat app, not via Files app)
   

   What I've already tried:

   Reinstalled both Acrobat and OneDrive
   
   Removed and re-added OneDrive account within Acrobat
   
   Changed "Starred file location" to "This device only"
   
   Tried newly created PDFs and dummy files
   
   Ensured all privacy permissions are enabled
   
   Attempted manual saving and uploads
   
   Confirmed this does not happen with Google Drive (which works fine)
   

   Device info:

   Acrobat version: latest (iOS)
   
   OneDrive version: 16.13.4
   
   iPadOS/iOS version: 18.4.1
   

   Please investigate this bug. It significantly disrupts workflows for users depending on OneDrive Personal integration with Acrobat on iOS.

   Whenever I open a PDF stored in OneDrive Personal through the Adobe Acrobat app on iOS (iPad and iPhone), the file opens and edits correctly, but fails to save back to OneDrive. After editing, I receive the following error:

   “Unable to save the file [filename].pdf to OneDrive. A copy has been saved as filename.pdf to your device.”
   

   This happens consistently, regardless of:

   File name (clean, no special characters)
   
   File location (root directory or folder)
   
   Network connection (Wi-Fi or cellular)
   
   File ownership (I own the files, not shared)
   
   Method of opening (directly through Acrobat app, not via Files app)
   

   What I've… more

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3. 注釈表示のバグ

   注釈の全く表示さないページが、数ページおきにランダムに発生しています。

   過去に作成した注釈の存在は、PDF Viewer で確認できました。Acrobat Reader だと、それらが表示されるページとされないページが無造作に入り乱れます。

   機種 iPad（第７世代）　iPadOS 18.5 (22F76)

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4. P

   When a download has been pending for weeks I should be able to cancel it or say never mind to try again but it just Petros trying and there’s nothing I can do to get rid of it. I also slows all of my other pending downloads

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5. Stop button/option for compress function

   Stop button/option for compress function … Apple iPad Pro using iOS 18.5 … compress function is taking weeks and there is no stop option.

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6. Not letting me use the premium features with the subscription.

   I bought the subscription but it is not letting me use it. It is saying free user.

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7. Export to Plain Text TXT Option not available on IPad App

   Adobe Acrobat for iPad when you export a pdf doesn’t have the selection for TXT plain text format. Online searching says it should but it does not. I pay for Adobe Acrobat subscription and have to use an online web converter for something I should be able to do via this app. It offers Rich Text but just not simple Plain Text TXT. Please fix it.

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8. Cancelar assinatura

   Quero cancelar minha assinatura mas ela não consta nas assinaturas do App Store.

   3 votes

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9. Bugs while reading huge textbook pdfs

   The interface hangs while reading huge pdfs .everytime.

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10. DROP DOWN BOXES ON PDF FILES ARE NOT OPENING ON IPAD 14 FOR THE PAST 2 WEEKS

    FOR THE PAST 2 WEEKS WE ARE UNABLE TO OPEN DROP DOWN BOXES ON OUR PDF FORMS (IPAD14)

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11. It's better to have a free version that works than a paid version that bugs...

    When you take an Adobe license, and use it on an iPad, Acrobat bugs as soon as you don't have a wifi connection...
    I've been using an iPad for years. Adobe seems to be the only developer that doesn't allow its subscription applications to work when you're offline... It's incomprehensible and very penalizing.

    6 votes

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12. File merge

    After combining the files, the operation does not occur. On the home page, it appears as being prepared at first, it has been waiting like this for days

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13. Audio reader bug on ipad

    Hello
    I am not able to activate the audio reading on my ipad with the Adobe Arobat Reader application for reading aloud.
    Can you help me please!

    3 votes

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14. Request for Investigation: Issue with App Protection Policy in Adobe Acrobat Reader on iOS

    Request:

    The following issue has been identified with Adobe Acrobat Reader.

    Issue Summary:
    When installing Adobe Acrobat Reader on iOS devices (iPhone, iPad) through the Microsoft Intune portal and attempting to connect to an M365 account, the app protection policy setup does not complete successfully.

    Details:

    Target Devices: iOS (iPhone, iPad)
    Management Tool: Microsoft Intune
    The M365 account connection and app protection policies have been configured in Intune, but when connecting the account to Adobe Acrobat Reader, the protection policies are not applied.
    Request:
    This issue appears to be a bug. Please investigate the cause of the problem and provide a resolution.

    Request:

    The following issue has been identified with Adobe Acrobat Reader.

    Issue Summary:
    When installing Adobe Acrobat Reader on iOS devices (iPhone, iPad) through the Microsoft Intune portal and attempting to connect to an M365 account, the app protection policy setup does not complete successfully.

    Details:

    Target Devices: iOS (iPhone, iPad)
    Management Tool: Microsoft Intune
    The M365 account connection and app protection policies have been configured in Intune, but when connecting the account to Adobe Acrobat Reader, the protection policies are not applied.
    Request:
    This issue appears to be a bug. Please investigate the cause of the problem and provide… more

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15. Adobe keeps creating new files when making changes to a pdf. It makes file management difficult.

    Why does the file not save as itself when clicking the save feature? The save button makes a whole new copy and makes it very hard to use documents across multiple devices.

    4 votes

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16. using dropbox files accessed (downloaded) in offline.

    In previous versions, dropbox files accessed (downloaded) just before going offline were accessible in offline.
    In the latest version, this is no longer possible, which is very inconvenient. Please revert to the previous one.

    Also, files set in dropbox for offline access could not be opened in the reader. This should also be improved.

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17. Files on iPad Are Blank

    About one third of my pdf files stored on my iPad cannot be opened by Acrobat. Or, I should say, the files 'pretend' to open, but display only blank pages. Acrobat displays the correct number of pages, but all pages are blank. The bug is generally independent of file size, but somewhat more common with large files. There is not issue with memory on my iPad as there is over 200GB of space available. The but is also independent of where the file is 'stored,' whether 'On this iPad,' in iPad Files, or in OneDrive. The bug makes Acrobat for iPad virtually useless, and needs to be addressed promptly.

    About one third of my pdf files stored on my iPad cannot be opened by Acrobat. Or, I should say, the files 'pretend' to open, but display only blank pages. Acrobat displays the correct number of pages, but all pages are blank. The bug is generally independent of file size, but somewhat more common with large files. There is not issue with memory on my iPad as there is over 200GB of space available. The but is also independent of where the file is 'stored,' whether 'On this iPad,' in iPad Files, or in OneDrive. The bug makes Acrobat for… more

    2 votes

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18. Insert text - adding paragraph and space doesn't allow to post a comment

    Hi!

    I would like to report an issue with comment tools. I'm using Version 2024.001.20643 | 64 bit.

    When I want to add a space or indicate that a new paragraph should be added, I use Insert Text tool. I click where I want to add space/paragraph, the general insertion caret appears and when I press space bar or Enter I can't post the comment. The insertion caret doesn't change when pressing any of those keys. I can't post the comment, either.

    I follow this instruction: https://helpx.adobe.com/acrobat/using/mark-text-edits.html (section: Insert text).

    As you can see on the image attached, I've added the space and the Post function is grey and not active.

    To give you a bit of background information, why we need this. We import the comments from PDF to InDesign: https://helpx.adobe.com/indesign/using/import-pdf-comments.html

    This helps us a lot with updating our files. It does work with the text, which I use on the daily basis. I don't want to add comment "add line-break".
    If I choose to use Insert the text tool and type "add line-break", when the comment will be imported and accepted in InDesign, it will change the text to "add line-break". We are using now different type of comment to avoid this designer mistake, which is less convenient.

    In some previous versions of Acrobat (not sure when it stopped working), I was able to add space or paragraph by using the Insert Text tool and pressing Enter or space bar, following the instruction I shared in my original post. Now I can't.

    I hope this issue can be resolved!

    Thanks!

    Hi!

    I would like to report an issue with comment tools. I'm using Version 2024.001.20643 | 64 bit.

    When I want to add a space or indicate that a new paragraph should be added, I use Insert Text tool. I click where I want to add space/paragraph, the general insertion caret appears and when I press space bar or Enter I can't post the comment. The insertion caret doesn't change when pressing any of those keys. I can't post the comment, either.

    I follow this instruction: https://helpx.adobe.com/acrobat/using/mark-text-edits.html (section: Insert text).

    As you can see on the image attached, I've added… more

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    5 votes

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19. shared by you

    Files Shared by others and Shared by you are not appearing in the tabs. It is only showing in recent. Comments or mark ups done on the files will not sync to main sharer when done on recent.

    4 votes

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20. Files are not loading properly in error cant be deleted

    Please allow to stop loading and delete as its converting images to pdfs as there is an error

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    1 vote

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