Acrobat Reader for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. QuickBooks Error H505

    According to Intuit, an error code H505 indicates that extra settings need to be made on the computer where QuickBooks company files are stored. QuickBooks Error Code H505 appears when QuickBooks on the user's computer fails to connect to the computer hosting the company file.
    Read here: https://quickbookserrorsh202.medium.com/what-is-quickbooks-error-h505-and-how-can-it-be-fixed-1e43b7de2e86

    1 vote

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  2. QuickBooks Error 1935

    QuickBooks Desktop or QuickBooks Online may give you the error 1935.

    A number of reasons usually contribute to it:

    A second application is being installed on Windows using the Microsoft.Net Framework.

    QuickBooks installation is being interfered with by antivirus and antispyware programs.

    Read here: https://nickmosan123.wixsite.com/quickbookstoolhub/post/quickbooks-error-1935-how-to-fix-it

    1 vote

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  3. Bug: automatic hyperlinking of URLs in plain text includes punctuation

    Today I learned that when a PDF's text includes URLs that are -not- marked up as hyperlinks, Adobe Acrobat Reader, Apple Preview, and Google Chrome's built-in PDF renderer all attempt to convert the URLs to clickable hyperlinks for the reader's convenience.

    However, Adobe Acrobat Reader does a noticeably worse job than the other software. Specifically: if the URL is followed by punctuation, Acrobat includes the punctuation in the target of the hyperlink, resulting in a broken link. Apple Preview and Google Chrome handle punctuation correctly.

    You can see this behavior by opening the attached PDF in Acrobat, Preview, Chrome, and…

    1 vote

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  4. Adobe Reader causes MS Edge to slow down opening pdfs

    I use Microsoft Edge in Windows 10 to view pdfs because it loads pdfs very quickly, and is smooth and responsive; it takes less than 5s to open 300MB+ pdfs.

    Installed Adobe Reader recently because I needed the Fill & Sign function. I use Reader to Fill & Sign pdfs while viewing other pdfs with Edge.

    After the installation, Edge takes more than 15s to open a pdf, even with small pdfs under 1MB. It has also become laggy. Chrome isn't affected though.

    Completely closing Adobe Reader and reopening a pdf with Edge again solves this issue. It's a workaround…

    1 vote

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  5. Remember where I left off option

    Acrobat Reader DC should have a setting similar to Chrome based browsers to "Remember where I left off". Example - I have have 5 tabs for 5 different PDFs I'm reviewing, it would be extremely helpful to be able to shut down the app and have it reopen all 5 tabs again when reopening the app

    1 vote

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  6. Please expand your comparison chart for acrobat and acrobat pro to include functions of adobe reader for quick reference

    Please expand your comparison chart for acrobat and acrobat pro to include functions of adobe reader for quick reference

    1 vote

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  7. AcroPDFImpl64.dll crashes when PDF is accessed via ActiveX/Webbrowser Control x64

    Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

    Steps to reproduce:
    1. Create a 64 Bit C# application (32 Bit Works)
    2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

    Expected result: PDF shows up

    Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

    It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

    Please contact me through email info at hickelsoft.de .…

    1 vote

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  8. AcroPDFImpl64.dll crashes when PDF is accessed via ActiveX/Webbrowser Control x64

    Following bug has been introduced with a recent Adobe Reader (or Windows?) update. It affects all our customers.

    Steps to reproduce:
    1. Create a 64 Bit C# application (32 Bit Works)
    2. In the application, use ActiveX, or WebBrowser control and open/navigate to "C:\documentname.pdf"

    Expected result: PDF shows up

    Actual result: Screen stays gray. In the Windows Error Reporting you will see that AcroPDFImpl64.dll has crashed.

    It is very important for us, because our customers rely on this functionality and our software product is currently not useable due to this bug.

    Please contact me through email info at hickelsoft.de .…

    3 votes

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  9. BUG: Copy / Paste text in PDF letters with accents paste as a space on Mac Big Sur

    The copy paste function doesn't work with words that contain letters with accents on my Mac running Big Sur. Letters with accents paste as a space. It doesn't matter where I paste the text. The result is the same. This is a real problem for people using languages with a lot of accents. I'm able to open the same PDF using Preview and copy/paste the same text and see all the letters.

    I opened another PDF that was created years ago with accented letters. The copy/paste worked in my browser and in Preview. I had the same problem when copying/pasting…

    2 votes

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  10. BUG: Adobe Acrobat Reader on Windows Cannot View Signature from iPad/iPhone

    Hi, please investigate why Adobe Acrobat Reader on Windows cannot view signature signed (hand signature) from iPad/iPhone

    1 vote

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  11. Availability of document cloud files offline

    When reading a book from the adobe document cloud, it's always a necessity to have an internet connection. But sometimes it could really help if there's an option to make the file available offline, synced to the latest changes. We can always save the file locally, but that would not help to sync the changes like notes/highlights made on the file to other devices.

    1 vote

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  12. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.…

    1 vote

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  13. Search doesn't work in large documents

    I'm working on a book and constantly use very large documents (300-600 pages) that I need to search through for specific terms. Trying to search for something as simple as a single word doesn't work 95% of the time. The app either (1) freezes and never returns results or (2) presents hundreds or even thousands of results for the first letter(s) of the term I entered in the search box. Ironically, I've uploaded those same huge PDFs to my iPhone and Adobe Acrobat Reader works perfectly, easily finding those exact same words in those exact same huge documents within second.…

    1 vote

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  14. No notifications from shared PDF recipient

    I share PDFs to clients and they correctly receive the email and click the button link which displays the shared PDF.
    I'm sure that in the past I've received email notifications whenever they have viewed the file. (The status of the PDF then updates in Adobe Acrobat Pro DC desktop app to say 'VIEWED' or 'OPENED'.)
    Recently I've had no notifications and no updates and yet the client HAS received and viewed the PDF. Through much testing, I've worked out that the notifications/updates only trigger if the client is signed in to Adobe (with an Adobe ID) which I find…

    1 vote

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  15. Adobe Reader Print bug - long delays

    Adobe Reader suffering from delays when printing PDF files, switched reader to Edge or Foxit same files print without any issue. Repair install performed along w/ complete removal + reinstall of Reader but issues continued. End users reported problem did not appear until recently, possibly a bug with the latest build.

    1 vote

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  16. end of file reached unexpectedly error on macOS Big Sur 11.4

    It seems that after updating to Big Sur, I cannot save files locally on my desktop from a remote server. When I open the file off the server and then go to save as to my desktop, I get an End of File was reached unexpectedly error. I am running Reader version 21.001.20155. This error does not happen on macOS Catalina 10.15.7 so I am not sure if this is something Adobe or Apple has to fix. I will be filing a separate ticket with Apple on this matter. Thank you

    1 vote

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  17. Very slow after window is resized or moving between monitors

    Adobe Reader is very slow after I resize the window on my Windows 10 laptop. This includes maximizing and restoring down a window. If I only open one document, it usually takes 1-3 seconds to respond, depending on how complicated the document is. This is already significantly slower than Firefox and Chrome. Furthermore, if I open two documents, resizing takes 3-6 seconds, and longer when more document tabs are opened. This is a big performance issue. Looks like Adobe Reader is rendering all the documents synchronously after the window is resized, which is completely unnecessary; it should only render the…

    6 votes

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  18. Recently viewed files should not be removed from the list when not accesible

    Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
    I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
    Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
    The file should be kept on the list…

    1 vote

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  19. Adobe Reader DC Portuguese Version Not Responding.

    Windows 10 20H2 updated.
    Adobe Reader Product Version - 21.1.20115.433178
    Adobe Reader File Version - 21.1.20155.39962

    When opening the program immediately it stops work and returns a "Not Responding" message. It occurs after opening the program being impossible to click in any tab or enter in the configuration menu or help tab.

    1 vote

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  20. Bugfix

    I'm using Adobe Acrobat Reader DC Version 2021.001.20150. I think you introduced a bug in the latest version, because I can no longer find a way to print double-sided. I'm using an HP Envy 4500 printer, which certainly does support double-sided printing, and I've used Acrobat Reader for years, but lately I can no longer print double-sided. When I press Properties in the print dialog box, that choice no longer appears.

    1 vote

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