654 results found
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Bug: Certain PDFs not readable
We have multiple users with this intermittent issue. Some times the PDF font will show up properly, sometimes it is gibberish and unreadable. It is inconsistent and I cannot seem to resolve the issue.
1 vote -
Fix Issue: Adobe Reader DLL Crash
We have a web based application running on our Citrix environment. We are running Windows Server 2016 (1607) and Citrix VAD 1912 LTSR CU1. The users login to the web based application and eventually it will trigger the opening of a PDF within Internet Explorer. This process will work most the time but we find after the user does anywhere from 7-10 instances of the process Internet Explorer will crash.
We first monitored performance on our server but identified there are no CPU/RAM bottlenecks. We even isolated users to one server to test and they still have the issue. We…
1 vote -
RichMedia mp4 playback with Flash disabled not working
According to:
https://helpx.adobe.com/uk/acrobat/kb/flash-format-support-in-pdf.html"Playback of non-Flash media (excluding *.flv and *.swf) content in PDFs will continue to be supported."
I tested the sample-formatter-richmedia.pdf file in Acrobat Reader "Continuous Release 2020.009.20074" with Flash disabled and the video was not playable.
1 vote -
Bug - touchscreen highlighting while viewing multiple pages
Hello, I have found a bug. When in the following configuration:
- Read Mode OR Fixed-width scrolling
- Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
- Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text
I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it…
1 vote -
advanced search should contain search "all open documents"
i'd like to perform a text/content search in adobe reader dc which considers all pdf documents which are open in adobe readerdc at this time.
2 votes -
Connect Google Drive: "Shared With Me"
As of this post, Adobe Reader allows for the option to connect your Google Drive account to it, to view pdfs from the "My Drive" folder (on Google Drive) on the Reader.
Description of desired feature:
I would like the option to view pdfs in folders that are in the "Shared with Me" folder of Google Drive along with the ones in "My Drive"Why this feature is needed:
Increases the utility of the Adobe Reader on Google Drive.6 votes -
Adobe Reader DC for Windows keeps files locked after they are closed
Adobe Reader DC for Windows keeps files locked after they have been closed. It is necessary to completely close Adobe Reader DC for the files to be closed. Please fix this bug!
1 vote -
Acrobat Reader unable to access files via junction reparse points
Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.
Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to…
25 votes -
BUG: Can't change language
Edit >> Preferences >> Language >> Application Language.
Change to CHOOSE AT APPLICATION STARTUP
This setting is IGNORED: No way to choose at startup, and the setting reverts back to English.
Windows 10, 2004, Adobe Acrobat Reader ver. 2020.013.20064
Reproduced on 2 different machines.
2 votes -
Adobe Acrobat PDF Doesn't Convert Custom Page Sizes From Microsoft Word
I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed…
1 vote -
Fix Multi-PDF issue from Win2019 DFS share to Win10 clients..... please.
The DFS bug has shown it's head again. Win 2019 servers offering DFS fileshares to Win10 clients will no longer allow multiple PDFs to be opened from the OS interface, because of Protected Mode.
Any other combination works fine (non-Win2019, non-Win10, non-DFS shares, disable Protected Mode).
Now that the vastly popular Win 2008r2 is out of support, many more organizations are upgrading to Win 2019. Disabling Protected Mode via registry GPO is a poor workaround.
Please fix!
19 votes -
Bug? Problem with Color Management (wide gamut monitor)
When viewing PDF documents containing images on my wide gamut monitor using Acrobat Read DC (Windows 10), images have oversaturated colors.
The same PDFs looks OK when opened in Photoshop or previewed in Bridge.See also this thread:
- https://community.adobe.com/t5/acrobat-reader/problem-with-color-management-wide-gamut-monitor/m-p/10982293I have done some systematic testing. There seems to be a color management problem/error in the (urrent Windows version of Acrobat Reader DC:
Procedure
I have made two test images:
- image-AdobeRGB.jpg: - a JPEG image file with an Adobe RGB (1998) embedded color profile
- image-sRGB.jpg: - a JPEG image file with a sRGB IEC61966-2.1 embedded color profile
For each image…
14 votes -
THERE IS A BUG I WANTED TO REPORT
i am using adobe acrobat reader DC 32 bit. in windows 7 pc.while using the higlter option if found out that after highlighting when we click on the highlighted sentence we are not unable to enlarge it.
the enlargment sign comes on but it is not working.
plz kindly look into it.
yours truly.
S N chirag.
1 vote -
Download whole content on Cloud
I am not able easily download my files made in Adobe Scan PDF app to my computer from web interface in a bunch. I am not obliged to download few files, as your system is not able download 600+ files even 100 files :(. This makes your Cloud application worthless.
1 vote -
Acrobat Reader DC - latest update for Win 10 2004 locks up
Execute most recent AR DC (32-bit), click on any of the recently opened PDF files from list, file opens and content displays, then AR DC locks up, requiring use of Task Manager to kill it.
Error message shows in popup window:
logAPI.startLogSession("OneAppIsReady"); https://rna-resource.acrobat.com/onboarding?showing=pdfOwnership&variant=3 @font-face {font-family: adobe-clean; src: local('Segoe UI');}@font-face {font-family: adobe-clean Semibold; src: local('Segoe UI Semibold');}@font-face {font-family: adobe-clean; font-weight: bold; src: local('Segoe UI');}1 voteHi,
Sorry to hear about the issue you are facing.
1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?2) Could you confirm me the current version of Acrobat Reader DC that you have ?
3) Could you please do Help → Repair Installation and see if it fixes the issue ?
Thanks
Ayush Jain -
AIP-encrypted PDF files may not open
Hello.
I installed the AIP plugin on Acrobat Reader DC(version: 2020.013.20066) and now I can view labeled PDFs.However, if you open the PDF file many times, it may not open properly.
This is an excerpt from mip_sdk.miplog at that time.
------mip_sdk.miplog:start
Info 2020-12-03 15:03:06.366 audit.cpp:380 MSRMSPIBroker (2476) "Audit-Enabled was set, isEnabled=" mip::Audit::SetIsAuditEnabled 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory." mip::PolicyRule::Create 6984
Warning 2020-12-03 15:03:06.366 policyrule.cpp:42 MSRMSPIBroker (2476) "Could not find Action ApplyContentMarking in ActionFactory."…1 vote -
[FEEDBACK] "send report" floater doesn't recognize W10 default Mail app
when clicking "help" > "generate system report" > "send report", the dialog that opens is completely outdated and not usable.
it doesn't recognize the default Mail app on Windows 10, it just prompts me to use a web service like yahoo or gmail.
besides that, the WHOLE adobe reader program is outdated. i'm 1000% sure it has code that is more than 10 years old and it definitely needs to be rewritten from scratch.
1 vote -
Allow for selective sync on libraries
The request is to allow for selective sync on libraries because the creative cloud is taking up too much space and storage on my computer and a lot of my libraries do not need direct access at this time.
3 votes -
Gray outlines around edges of transparent areas in embedded raster images
This issue is best illustrated with an example.
I generated a 5x5 png test image (test1.png) with transparent background and a 1 pixel wide green strip through the middle, embedded it into an svg (test1.svg), converted it to a pdf using inkscape (test1.pdf) and then viewed it in Acrobat Reader DC on windows 10, downloaded and installed today (2020-01-27). The result is shown in the attached image test1_acrobat_windows.png.
Notice how the green band fades first to gray, then to white, instead of fading directly to white. The same pdf file rendered with PDF.js looks like one would expect, as seen…
1 vote -
Adobe Reader for Windows IE plugin not allowing ability to send Outlook email from open inbrowser PDF when using share button
This is not an idea, it's a bug report. So when you try to use the "Share" button and "Send As attachment" via an open Adobe plugin PDF file in Internet Explorer, since the latest Office/Outlook update, Adobe is unable to open Outlook as the default mail client. It throws an error trying to open a new email. The next time I look at it I'll grab a screenshot of the error and attach it. It seems that the Adobe plugin for IE in particular does not work well with IE and the latest Outlook version right now.
1 vote
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