Acrobat Reader for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Fix Issue: Protected Mode prevents 3D PDF rendering hardware acceleration with NVidia graphics

    If using a PC with NVidia graphic cards, hardware acceleration is automatically deactivated if protected mode on startup is active. This slows down 3D PDFs significantly.

    Deactivating Protected Mode on Startup allows for hardware acceleration again.

    46 votes

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    12 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Build in an EPUB Reader and Allow for EPUB Embedding

    The Reader app (all platforms) should be more generalized to allow "reading" of both EPUB or PDF documents.

    Similarly, we should be able to embed an EPUB into a PDF file. (PDF has a robust method that allows it to embed other file formats.)

    Then, we should have a switch in Reader that would let a user to switch from PDF to reflowable EPUB and back again.

    While I understand that Adobe is investing heavily in Liquid Mode, this EPUB method would be far more reliable for people who need to control the design of both static and reflowable modes.

    35 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat Reader unable to access files via junction reparse points

    Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.

    Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to…

    24 votes

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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix Multi-PDF issue from Win2019 DFS share to Win10 clients..... please.

    The DFS bug has shown it's head again. Win 2019 servers offering DFS fileshares to Win10 clients will no longer allow multiple PDFs to be opened from the OS interface, because of Protected Mode.

    Any other combination works fine (non-Win2019, non-Win10, non-DFS shares, disable Protected Mode).

    Now that the vastly popular Win 2008r2 is out of support, many more organizations are upgrading to Win 2019. Disabling Protected Mode via registry GPO is a poor workaround.

    Please fix!

    19 votes

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    10 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. v3 third-party update catalogs for MS Software Center

    Please create a v3 third-party update file for SCCM, so we are able to automatically download en deploy Adobe software updates to endpoints.

    More information about this new feature of SCCM 1910 see:
    https://docs.microsoft.com/en-us/configmgr/sum/deploy-use/third-party-software-updates#bkmk_1910

    9 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: FlatDecode does not work for all PNG images in Acrobat Reader

    Using Adobe Acrobat Reader PDF DC (21.001.20138) on Windows 10 to open the attached PDFs crashes. We create PDFs ourselves with several hundreds of images and embedding them using FlatDecode to reduce the size of the PDFs however very few images seem not to work in Adobe Acrobat PDF viewer ONLY. Opening the PDFs in Google Chrome as an example works.

    7 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Very slow after window is resized or moving between monitors

    Adobe Reader is very slow after I resize the window on my Windows 10 laptop. This includes maximizing and restoring down a window. If I only open one document, it usually takes 1-3 seconds to respond, depending on how complicated the document is. This is already significantly slower than Firefox and Chrome. Furthermore, if I open two documents, resizing takes 3-6 seconds, and longer when more document tabs are opened. This is a big performance issue. Looks like Adobe Reader is rendering all the documents synchronously after the window is resized, which is completely unnecessary; it should only render the…

    4 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bug: Adobe Reader "save" prompts "save-as"

    I am having an issue when saving documents in Adobe Reader, when I hit "save" it prompts a "save-as" box every time which required me to navigate to the document to save it. This is happening for me on windows 10. I've uninstalled and re-installed the program and am getting the same issue. Thanks

    4 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Mouse/cursor changes in reader window to a specific Reader mouse/cursor

    ... and I am not referring to the distinction between hand and select tool. I am referring to another problem:

    I have set my own cursor scheme for Windows (Lefty Scheme) in Windows system settings. Every application accepts that but Adobe Reader. Whenever using the reader the mouse changes from a white arrow pointing to the upper right corner (lefty scheme) to a black arrow pointing to the upper left corner.

    How can I change this? I want the Reader to use the Windows System setting.

    I am using Windows 10 Pro 64 Bit, Version 1709, OS Buils 16299.431 and…

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe Reader DC should open Windows Protocol Handler links regardless of the default browser

    Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

    Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

    ENVIRONMENT:

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. FIX Unable to print mixed letter and legal size using a Mac

    This appears to be an ongoing issue for the past several years and I am still experiencing what so many others have found. There is a problem printing a LARGE (100+) PDF with mixed legal and letter sized pages using Adobe Reader on a Mac with a Brother laser printer.

    I think that Adobe support has not been able to recreate the issue because their test file has only two pages. If they create a 100+ page test file with mixed letter and legal and they should be able to replicate the issue.

    Here is what I have:

    I have…

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Connect Google Drive: "Shared With Me"

    As of this post, Adobe Reader allows for the option to connect your Google Drive account to it, to view pdfs from the "My Drive" folder (on Google Drive) on the Reader.

    Description of desired feature:
    I would like the option to view pdfs in folders that are in the "Shared with Me" folder of Google Drive along with the ones in "My Drive"

    Why this feature is needed:
    Increases the utility of the Adobe Reader on Google Drive.

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow for selective sync on libraries

    The request is to allow for selective sync on libraries because the creative cloud is taking up too much space and storage on my computer and a lot of my libraries do not need direct access at this time.

    3 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Move Adobe Reader to App store model

    In todays world, many browsers now have built-in PDF viewers to help deal with end of browser plugins and the rise of HTML 5 and mobile apps. Can you please consider eliminating browser plugin for Adobe Reader DC and make Adobe Reader a Mac and Windows App store app as quickly as possible to modernize pdf experience and introduce adobe Scan app which uploads scanned document from iPhone directly to mac or windows PC as well.

    As many websites are going HTML 5 and browser plugin support is being reduced, we need to see adobe acrobat reader app converted from…

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stop seizing control of default apps on my computer.

    I have a legal copy of Acrobat Pro X (Creative Suite) that I love (I use it over Creative Cloud supplied by my employer). PROBLEM: I cannot have Reader DC (needed for shared forms sent to me occasionally) installed at the same time as it always acts as default app even though the Windows 10 default app still lists Acrobat Pro. This is as infuriating as when Edge automatically changes this every time there is a Windows update. I already own Finereader 15 that does everything Acrobat does and more and does not require a monthly subscription. You lost a…

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Read Out Loud Function - highlight words or phrases as it is reading

    The Read Out Loud function really needs to be updated so that it works better for individuals with reading difficulties, such as dyslexia. If they want this aspect of adobe to work well and actually benefit many of those who need it, it should highlight words and phrases as it is reading so that is easier to follow when reading, and know where in the text the reader is.

    This will make the product a lot more accessible to people with dyslexia, dyspraxia or the likes.

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Read Mode default

    I was asked to create a document in such a way that when it gets passed along it opens in Read Mode instead of with the comment, fill &sign and more tools panel open. Apparently that can't be done.

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

    V 21.007.20091
    Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
    Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

    2 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. I need the recognition of my work

    Dear leader, hello, I reported 17 stack exhaustion vulnerabilities to Adobe's security department through hackerone. This type of vulnerabilities have always been given cve numbers and thank you(e.g. CVE-2020-3753/CVE-2020-3756/CVE-2020-9611/CVE-2020-9702/CVE-2020-9703/CVE-2017-16419), but your security department notified me that these 17 bugs that I reported will not be given cve numbers and acknowledgements, I think it is unfair to me. And these 16 vulnerabilities did have an impact on your products, I also made contributions, I deserve the cve number and acknowledgements. Thanks.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. BUG: Copy / Paste text in PDF letters with accents paste as a space on Mac Big Sur

    The copy paste function doesn't work with words that contain letters with accents on my Mac running Big Sur. Letters with accents paste as a space. It doesn't matter where I paste the text. The result is the same. This is a real problem for people using languages with a lot of accents. I'm able to open the same PDF using Preview and copy/paste the same text and see all the letters.

    I opened another PDF that was created years ago with accented letters. The copy/paste worked in my browser and in Preview. I had the same problem when copying/pasting…

    2 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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