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Adobe Acrobat in Browsers: Adobe Acrobat in Chrome

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Trouble printing

I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.

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Camille Lauzon-Cabana shared this idea  ·   ·  Report…  ·  Admin →
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Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded  · 

Hi Camille,


Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue.   Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document.   Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.   


Thanks and Regards,  

Shilpa Setia 

Lead QA, Adobe

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  • Arham Rana commented  ·   ·  Report

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  • Donovan Henry commented  ·   ·  Report

    It is just really slow as you can't no longer just press Ctrl+P to print, but instead you have to make sure the document is selected, and then you have to press the button on the screen rather than shortcuts. This new update is terrible in the PDF viewer online.

  • April Calou commented  ·   ·  Report

    I have this same problem. It is a PDF created in AutoCad in C Size 18 x24 and these used to print in 11 x 17 which out cropping. The print preview also shows cropping. If I download I can print just fine.

  • Dawn M. Holden commented  ·   ·  Report

    I'm having the same issue. Opening up a pdf and there is no print option available.

  • Jason Roy commented  ·   ·  Report

    The most likely cause of this issue is that your browser is not configured correctly to print from the page. Make sure that you have the most up-to-date version of your browser and that your printer is connected properly and properly configured. If the issue persists, you may need to contact your browser's customer support team for further assistance. If cannot understand it then you do not need to worry about it. I have also created an animation video on https://apkinu.com/inshot-pro-mod-apk/. I am sure by watching the video all the doubts will be clear.

  • Jenny Baker commented  ·   ·  Report

    This is rubbish on my desktop. It only prints part of the page and is tiny.
    Put it back to how it used to be - useless trying to print a bank statement as is.

  • Susan McLeran commented  ·   ·  Report

    I am also having the same problem as Camille and Mayuko. Is anyone looking into this issue??

  • Mayuko commented  ·   ·  Report

    Yes, I have the same problem. I use Acrobat in Chrome, and only "Print this file" button does not work (the others work).

    I removed the extension and added it again. Unfortunately, it still does not solve the issue. I click Chrome - File - Print, and the preview is not ideal. That is why I have to download each pdf file to print them out on desktop Adobe Acrobat DC.

    I use the latest Chrome Version 107.0.5304.110 (Official Build) (x86_64) on macOS Monterey ver 12.6.

    An example of a pdf URL is https://acrobat.adobe.com/dc-chrome-extension/mv/en_US/Acrobat-for-Chrome.pdf

    Do NOT forget, "Print this file" does not work with any pdf URLs.