Settings and activity
5 results found
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31 votes
Please let us know if the issue is resolved.
An error occurred while saving the comment -
160 votes
Hi All,
We have provided a registry protected fix, some users confirmed that this worked for them.
Could you please try this at your end as well and let us know your feedback?
Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.Regards,
ArvindAn error occurred while saving the comment Ammar commented
Thanks everyone for reaching out to us. We tried to reproduce the issue at our end but were unable to do so.
Please provide the sample files on which the issue is reproducible. It will be of great help. -
5 votes
An error occurred while saving the comment Ammar commented
Thanks for reporting the issue!
We have taken this in our backlog. Will update when we plan to deliver the fix.Regards,
Ammar -
2 votes
An error occurred while saving the comment Ammar commented
Hi Lori,
Thanks for reporting the issue being faced by you!
Please also let us know, which version of Acrobat you are using and on which platform (eg. Windows 64-bit/MacOS 10.12.x).
In response to the latter part, properties of multiple comments cannot be changed simultaneously as different type of comment possesses different properties.Regards,
Ammar -
3 votes
An error occurred while saving the comment Ammar commented
Hi,
Thanks for reporting the issue!
We have added this issue in our backlog. We will update you once we plan to deliver the fix.Have a good day!
Thanks,
Ammar
Hi All,
In the latest version of Acrobat DC, the preference "Automatically open comment pop up other than notes" is working as expected.
If you still face problems, please enable "Hide comment pop ups when comment list is open". This will not allow pop ups when you work after launching comment app.
Regards,
Ammar