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  1. PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to go through comments.

    256 votes

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    Resolved  ·  195 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Hi All,
    With the latest release of Acrobat on 11th December, 2018, this issue has been addressed.

    If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates.

    We have provided a preference “Show checkbox” under commenting preference to show the checkbox.

    Feel free to connect in case of any query.

    Regards,
    Ammar

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    Ammar commented  · 

    Hi All,
    With the latest release of Acrobat on 11th December, 2018, this issue has been addressed.

    If your product is not already updated, you can manually do so from within the product. Click on the menu Help-> Check for updates.

    We have provided a preference "Show checkbox" under commenting preference to show the checkbox.

    Feel free to connect in case of any query.

    Regards,
    Ammar

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    Ammar commented  · 

    Hi,

    In the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment. Please also note that both the sort and filter options are available for the check mark

    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC

    Thanks & Regards

    Ammar

  2. Highlighting / Marking Text

    35 votes

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    11 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Need Info  ·  Ammar responded

    Please let us know if the issue is resolved.

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    Ammar commented  · 

    Hi All,
    In the latest version of Acrobat DC, the preference "Automatically open comment pop up other than notes" is working as expected.
    If you still face problems, please enable "Hide comment pop ups when comment list is open". This will not allow pop ups when you work after launching comment app.

    Regards,
    Ammar

  3. Highlighter

    3 votes

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    Resolved  ·  4 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Hi,
    Please check once that the transparency value of the highlight comment is not set to Zero. If it is, then please increase the transparency value in properties of the annot and mark it as default.

    Regards,
    Ammar

  4. Commenting ignores blank lines, copy-Paste doesn't work.

    6 votes

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    Resolved  ·  4 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Hi Schadow,

    The issue is fixed by our Engineering team in the latest version of Acrobat Pro DC as well as Classic 2015 and 2017.

    Regards,
    Ammar

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    Ammar commented  · 

    Hi Schadow,

    The issue is fixed by our Engineering team in the latest version of Acrobat Pro DC as well as Classic 2015 and 2017.

    Regards,
    Ammar

  5. Comment list takes too long to load

    166 votes

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    69 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

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    Ammar commented  · 

    Thanks everyone for reaching out to us. We tried to reproduce the issue at our end but were unable to do so.
    Please provide the sample files on which the issue is reproducible. It will be of great help.

  6. QuadPoints Of Link Annotation can't render Correct.

    1 vote

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    Resolved  ·  5 comments  ·  Acrobat for Windows and Mac » Browser  ·  Admin →
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    Ammar commented  · 

    Hi Hiroki,

    Thanks for Reaching out to us.
    The behaviour difference that you are getting with the Good and Not good files is just because of the Link that is created for both these files is differently.
    Thus, the cursor icon on hovering on the linked text is appearing differently for both the cases.
    Its just the ways these links are created by the respective pdf producer for both these files.

    To check the actual link location on the View, Go to Edit app -> Click on Links dropdown and select Add/Edit Web or Document Links.

    Thanks,
    Ammar

  7. Program crashes when trying to use Highlighter or Stamp feature.

    6 votes

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    4 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Dear User,
    Apologies for the delayed reply.
    Please update the application to our latest version to avoid any such crashes in future.
    Steps:
    1. Launch Acrobat
    2. Go to Help
    3. Click on "Check for Updates..."
    4. Install the latest Update.

    Hope this fixes your issue.

    Regards,
    Ammar

  8. Allow the Creation of Multiple Highlight Pin Icons to Set for Different Colors

    3 votes

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    Resolved  ·  2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Dear User,
    Apologies for the delayed reply.
    You can always select the Highlight tool and then click on Color Pallette to select different colors for Highlight.

    Also, Color Pallete can be dragged and dropped to Quick Tools and accessed without launching comment app.

    Hope this works for you!

    Regards,
    Ammar

  9. Ugh.... I hate this new interface. Where is my comment text box with arrow???

    6 votes

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    Resolved  ·  3 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Hi Diane,
    In Addition to Rohit's comment, Text Callout can be found under Drawing Tools inside Comment App.

    Regards,
    Ammar

  10. Text formatting when copying between text boxes

    8 votes

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    Planned  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Thanks for reporting the issue!
    We have taken this in our backlog. Will update when we plan to deliver the fix.

    Regards,
    Ammar

  11. Highlighted text color

    1 vote

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    Resolved  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    This can be achieved by applying filter to the comment list.
    Steps:
    1. Launch Comment App
    2. Select Type>Highlight inside Filter Option
    3. Select all the highlights you want to change the color of
    4. Select any other color from the color palette present in the top toolbar.

    Regards,
    Ammar

  12. Make sort by groups collapsed as the default behavior

    3 votes

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    1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Resolved  ·  Ammar responded

    The suggested behaviour is already present in the application in some other form.

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    Ammar commented  · 

    Hi, thanks for the information.
    You can always use "Collapse all" present under "Options" (Three dots) inside Comment app to collapse all the groups. You need not collapse every single group separately.
    Regards!
    Ammar

  13. BUG: sort comments by author not showing all

    2 votes

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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Hi Lori,

    Thanks for reporting the issue being faced by you!
    Please also let us know, which version of Acrobat you are using and on which platform (eg. Windows 64-bit/MacOS 10.12.x).
    In response to the latter part, properties of multiple comments cannot be changed simultaneously as different type of comment possesses different properties.

    Regards,
    Ammar

  14. Acrobat crashes when I use the highlighter

    3 votes

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    Planned  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Ammar commented  · 

    Hi,
    Thanks for reporting the issue!
    We have added this issue in our backlog. We will update you once we plan to deliver the fix.

    Have a good day!

    Thanks,
    Ammar