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  1. 31 votes

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    Need Info  ·  Ammar responded

    Please let us know if the issue is resolved.

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    Ammar commented  · 

    Hi All,
    In the latest version of Acrobat DC, the preference "Automatically open comment pop up other than notes" is working as expected.
    If you still face problems, please enable "Hide comment pop ups when comment list is open". This will not allow pop ups when you work after launching comment app.

    Regards,
    Ammar

  2. 160 votes

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    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

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    Ammar commented  · 

    Thanks everyone for reaching out to us. We tried to reproduce the issue at our end but were unable to do so.
    Please provide the sample files on which the issue is reproducible. It will be of great help.

  3. 5 votes

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    An error occurred while saving the comment
    Ammar commented  · 

    Thanks for reporting the issue!
    We have taken this in our backlog. Will update when we plan to deliver the fix.

    Regards,
    Ammar

  4. 2 votes

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    An error occurred while saving the comment
    Ammar commented  · 

    Hi Lori,

    Thanks for reporting the issue being faced by you!
    Please also let us know, which version of Acrobat you are using and on which platform (eg. Windows 64-bit/MacOS 10.12.x).
    In response to the latter part, properties of multiple comments cannot be changed simultaneously as different type of comment possesses different properties.

    Regards,
    Ammar

  5. 3 votes

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    An error occurred while saving the comment
    Ammar commented  · 

    Hi,
    Thanks for reporting the issue!
    We have added this issue in our backlog. We will update you once we plan to deliver the fix.

    Have a good day!

    Thanks,
    Ammar