Program crashes when trying to use Highlighter or Stamp feature.
Some bug in my Acrobat Pro DC prevents me from using the Highlighter feature. Click on the button, go to text to highlight and program crashes. See attached doc for the crash report. Same kind of thing when I try to use the Stamp feature. Click on Stamp, go the the Standard Business, click the VOID stamp, go to doc and program crashes. See doc2 for the crash report. What can I do?
Issue resolved for user by changing the version of Reader to the OS compatible version.
Hey, I don't know if you still encounter this problem, but I had the same one and managed to fix it. I checked my Adobe Reader and noticed that I'm using 32bit version on my 64bit PC, I downloaded the 64bit version of Adobe and haven't had crash since, I don't know whether it's this particular issue causing it for everyone, but it worked very well with me so far. Hope you manage to fix yours aswell, as the highlight feature is one of the most important if you do a lot of reading.
I am using the most recent version unless you have have made a change in the last week or so.
Whenever I try to use the highlighter function and the circle appears after I highlight 2 or 3 lines the program crashes or freezes.
AdminAmmar (Admin, Adobe) commented
Apologies for the delayed reply.
Please update the application to our latest version to avoid any such crashes in future.
1. Launch Acrobat
2. Go to Help
3. Click on "Check for Updates..."
4. Install the latest Update.
Hope this fixes your issue.