Skip to content

Settings and activity

28 results found

  1. 22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Thanks for sharing your feedback. Currently we do not have functionality to customise the message.

    Please feel free to raise it on https://www.adobe.com/products/wishform.html

  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Hi,

    Sorry to hear that you are unable to use Adobe Sign in Acrobat DC.

    To debug this issue further, we need the following information.

    1. Acrobat version installed on your machine
    2. Is this issue occurring for every file ?
    3. Have you enabled any proxy settings in your network ?
    4. Please share fiddler logs while perform the steps again.
    5. Are you able to Adobe SIGN using the url https://secure.echosign.com/public/login in the web browser ?

  3. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Apologies for the trouble you had, please sign out from Acrobat once and reboot the machine and check for any pending updates of Acrobat from help>check for updates, reboot the machine after updating and try again.

    What is the current dot version of Acrobat installed?

    For testing purpose, connect the machine to a different network environment like a guest wireless network or to a mobile hotspot or try sending the file for signature on your mobile device using cellular data and check.


    Are you getting the error message with all the PDF files or with one specific PDF file?

    Let us know how it goes and share your observation.

  4. 15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thanks for reach out to us. It will be great if you could share the below information :

    1. Machine configuration like OS version etc.
    2. Acrobat version (Go to Help→About Adobe Acrobat Pro DC)
    3. User id with you have logged in Acrobat.
    4. Exact set of steps you are trying to execute

    Also is the issue occurring with a particular type of file ?

    Regards,
    Sandeep Grover

    An error occurred while saving the comment
    Anurag commented  · 

    Hello Theresia,

    Please share the following details:-

    1. Machine configuration like OS version etc.
    2. Acrobat version (Go to Help->About Adobe Acrobat Pro DC)
    3. User id with you have logged in Acrobat.
    4. Exact set of steps you are trying to execute

    Also is the issue occurring with a particular type of file ?

    An error occurred while saving the comment
    Anurag commented  · 

    Hello,

    Please share the following details:-

    1. Machine configuration like OS version etc.
    2. Acrobat version (Go to Help->About Adobe Acrobat Pro DC)
    3. User id with you have logged in Acrobat.
    4. Exact set of steps you are trying to execute

  5. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Hi John,

    Please share following details:-

    1. Acrobat version you are using (Go To Help-> About Acrobat Pro DC)
    2. Operating system details.
    3. Is this problem occuring with every PDF file ?

    Regards,
    Anurag

  6. 182 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  69 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Hello,

    Could you please elaborate on the steps you are performing ? It would help us narrow down the issue quicker.

  7. 23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  25 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Please share the version of Acrobat Pro DC you are using (Go to Help-> About Acrobat Pro DC)

    Also, Please try the following steps and let us know if it does not help:-

    1. Restart your machine.
    2. Launch Acrobat DC application
    3. Observe

    An error occurred while saving the comment
    Anurag commented  · 

    Hello,

    Please share the version of Acrobat Pro DC you are using (Go to Help-> About Acrobat Pro DC)

    Also, Please try the following steps:-

    1. Restart your machine.
    2. Launch Acrobat DC application
    3. Observe

    An error occurred while saving the comment
    Anurag commented  · 

    Hello,

    Please try the following steps:-

    1. Restart your machine.
    2. Launch Acrobat DC application
    3. Observe

    Please contact us if you still the face the same issue.

  8. 10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  7 comments  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anurag commented  · 

    Hi,

    Please share the snapshot of all the tools under Tools section.
    Also please execute the following steps below and let us know if it does not help

    Sign out from the application ( Go to Help-> Sign Out )
    Quit the application
    Launch Acrobat and sign in
    Observe.

    An error occurred while saving the comment
    Anurag commented  · 

    Hello,

    Please share the following details:-

    1. User id with you have logged in Acrobat.
    2. Is the issue occurring with every PDF file or a particular file ?
    3. Are you facing the same issue using Send for signature service on cloud
    https://adobe.na1.documents.adobe.com/account/home

2 Next →