Ravi Gupta

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  1. 4 votes
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    8 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    If you have PDF with setting initial view as "Bookmarks Panel and Page" that might be the reason for having bookmark shown every time document is launched.You would have to change this setting.
    Also, we have an option to "Restore last view settings" , this would restore the settings of last view. In case where we have both these set -up then preference to restore last view settings takes the priority.
    See the attached snapshots.
    You can use CTRL/CMD+K for preference dialog and CTRL/CMD+D for document properties.

    Ravi Gupta commented  · 

    Simon,

    Can you share the build number you are using?
    Do you observe crash every time you close the application?

    Ravi Gupta commented  · 

    Hi Simon,

    Sorry to hear that you had trouble.
    You can always hide the bookmarks panel for all the PDFs, here are the steps to do so -
    1. Open a PDF
    2. When the bookmarks panel is opened right click on the leftmost column
    3. Select the option unpin bookmark
    4. Now the panel will be unpinned

    Let me know if you need any further info.

    Thanks,
    -Ravi Gupta

  2. 60 votes
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    Under review  ·  34 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    To get fit one Full Page by default on every PDF here are the steps -
    1. Hit CTRL+K
    2. Goto Page Display in categories
    3. Select Page Layout as "Single Page"

    Details are also mentioned in https://community.adobe.com/t5/Acrobat-Reader/making-quot-fit-one-full-page-to-window-quot-default/td-p/3926239

    To get the Fit to one Page option without a drop-down here are the steps -
    1. Right click on the Toolbar
    2. Goto "Show Page Display Tools"
    3. Click on the Fit One Full Page
    4. This should show this icon in the toolbar

  3. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Eredmon,

    Thanks for reaching out.
    Here are the steps to change the initial view settings of a document-
    1. Open the document
    2. Hit Ctrl+d/ Cmd+d tto open document properties
    3. Goto initial view Tab
    4. Set the Page layout the number of pages you want to see on launch
    5. Save the PDF

    Let me know if this does not works for you.

    Thanks,
    -Ravi Gupta

  4. 2 votes
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    Need Info  ·  4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Alex,

    Can you please try putting, zoom to Automatic instead for Fit Visible in the preferences dialog with Page Display Tab.

    Let me know if this resolves issue for you.

    Thanks,
    -Ravi Gupta

    Ravi Gupta commented  · 

    Hi Alex,

    Sorry to hear that you had trouble.
    Can you please share the screen capture video for the issue you are facing ?
    This will enable us to understand the issue better and provide a quick resolution.

    Thanks,
    -Ravi Gupta

  5. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Hardik,

    Sorry to hear that you had trouble.
    You can disable the left navigation pane using the below steps-
    1. Open a PDF
    2. Your layers tab would open up automatically
    3. Right click on the leftmost column
    4. Click on unpin the layers TAB.

    Let me know if you need any further info.

    Thanks,
    -Ravi Gupta

  6. 5 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Thanks for your valuable suggestion.
    We have noted it down, would let you know once we have this functionality available in our product.

    Thanks,
    -Ravi Gupta

  7. 4 votes
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    4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to us for your concerns.
    I would like to let you know that kindly update to latest available version of reader by doing a Help → Check for updates.

    The Floating HUD toolbar will then be docked automatically into your Top toolbar.

    Let me know if that solves your concerns

    Ayush Jain

    Ravi Gupta commented  · 

    Hi Hossein,

    Would like to know are you using Acrobat in browser or desktop app ?
    Also, would suggest you to reinstall the product after running acrobat cleaner.

    Thanks,
    -Ravi Gupta

  8. 8 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Dave,

    Thanks for reaching out.
    We do understand your problem.Here are the few suggestions to try out in case it helps-
    1. Move to mult-tab mode as there is more space there(in case you are okay with that mode)
    2. Also, you can remove the tools by right click which you do not need.(recently used may be)

    We have noted down your suggestion we will let you know once the functionality is available in the product.

    Thanks,
    -Ravi Gupta

  9. 2 votes
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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Thanks for reaching out.
    Can you please share the build number you are using?
    Also, please share the screen capture video for the issue to enable us help you better.

    Thanks,
    -Ravi Gupta

  10. 1 vote
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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Sorry to hear that you had trouble.
    Would advise you to update to the latest available build if not already.
    Also, to help you better can you please share the screen capture video of the issue?

    Thanks,
    -Ravi Gupta

  11. 2 votes
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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Can you please share the snapshot of the toolbar you are observing?
    Also, please let me know you are invoking tool search from RHP or by going to Tool center?

    Thanks,
    -Ravi Gupta

  12. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Thanks for reaching out.
    You can set Autosave changes from 1-99 minutes. Here are the steps to do so -
    1. Hit CTRL+K on win or CMD+K on mac
    2. Goto Documents in categories
    3. Under save settings set the time to 1 min (in case you want to save it ASAP)

    After setting this if you acrobat is auto-closed, it will prompt you to recover old files in next launch.

    Do let me know in case you need any further info.

    Thanks,
    -Ravi Gupta

  13. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Sorry to hear that you had trouble.
    We would like to understand that why would you copy data from PDF to any other application.
    Our application has Export PDF app using which you can convert file from PDF to any other file type.

    Let me know if you need any other info.

    Thanks,
    -Ravi Gupta

  14. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,
    Thanks for reaching out.
    Unfortunately we do not have functionality to mass edit the PDFs. We would be implementing the functionality in case more users would like to have this functionality.
    Let me know if you need any further information

    Thanks,
    -Ravi Gupta

  15. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Thanks for reaching out.
    You can always add tools in Tool bar.Here are the steps to do the same -
    1. Right click on the toolbar where zoom icons are shown
    2. Select option 'Customize Quick Tools' with gear icon
    3. In the new pop-up window select the subtool from EDIT PDF option
    4. Click on plus sign with arrow
    5. Click on save
    6. You should be able to see the tools on the top of the window

    Let me know if you need any further info.

    Thanks,
    -Ravi Gupta

  16. 2 votes
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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Tricia,

    Thanks for reaching out.
    Unfortunately we don't have the functionality currently you mentioned, we would work on this once we have more users asking for this functionality.

    Thanks,
    -Ravi Gupta

  17. 1 vote
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Denis,

    Do let me know the build number you are using.
    Also, would advise you to move to latest build, if not already.

    Thanks,
    -Ravi Gupta

  18. 3 votes
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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi,

    Sorry to hear that you had trouble.
    Here are the steps to hide navigation pane -

    1. Open a PDF
    2. Right click on the Leftmost column
    3. Select the unpin option present.

    Let me know if you need nay further info.

    Thanks,
    -Ravi Gupta

  19. 1 vote
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    3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Peter,

    Unfortunately that functionality is not there till now. We will would you know once it is available for you to try it.

    Thanks,
    -Ravi Gupta

    Ravi Gupta commented  · 

    Hi Peter,

    Thanks for your valuable suggestion.
    We have noted your suggestion and would implement the same in case we hear from more users.
    You might have already tried reducing the bookmark size to accommodate more bookmarks if not would suggest you to try that out.

    Thanks,
    -Ravi Gupta

  20. 1 vote
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    Need Info  ·  4 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Ravi Gupta commented  · 

    Hi Sebastian,

    Your link shared does not work for me.
    Also, to update you Acrobat does not works in case user is not signed in for which it requires working internet connection.

    Let me know if you need any further information.

    Ravi Gupta commented  · 

    Thanks for sharing your concern.
    Can you please share the crash stack for the issue?

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