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Feature request / Bug report

Acrobat for Windows and Mac: User Interface

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autosave

Please help me find my autosaved document- the program closed and I know it's set to autosave every five minutes. Can't find the new version of the document anywhere.

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  • Chris commented  ·   ·  Report

    I had the same issue. Lost 3 hours of work. Awesome.

  • T Barkhouse commented  ·   ·  Report

    That's because there is a long-standing bug in the software. When you set up automatic saving (select automatically save document changes to temporary file every XX minutes" it changes your user preferences in the AppData>Roaming...UserPrefs file. Except, instead of setting the parameter as "1", it sets it as "true". I'm assuming this was just a typo in the code that hasn't been corrected for years. If you manually go into that file and change "true" to "1", then it works perfectly.

  • Ravi Gupta commented  ·   ·  Report

    Hi,

    Thanks for reaching out.
    You can set Autosave changes from 1-99 minutes. Here are the steps to do so -
    1. Hit CTRL+K on win or CMD+K on mac
    2. Goto Documents in categories
    3. Under save settings set the time to 1 min (in case you want to save it ASAP)

    After setting this if you acrobat is auto-closed, it will prompt you to recover old files in next launch.

    Do let me know in case you need any further info.

    Thanks,
    -Ravi Gupta