120 results found
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Add ability to export Gmail email via the Adobe Chrome Extension
We want the ability to export a number of Gmail emails or a Gmail Label to a PDF Portfolio like we used to do with Outlook. We now only use Gmail with Chrome and would like to continue using the export to PDF Portfolio functionality.
26 votesHi
Thanks for sharing your feature request. Unfortunately, we won’t be able to accommodate that in the product at this moment.
Thanks
Tanvi -
Implement the ability to export Gmail email using the Adobe Chrome Extension
We want to be able to export a select group of Gmail emails or an entire Gmail Label to a PDF Portfolio similar to how we could with Outlook. We no longer use Outlook and have switched to Gmail with Chrome. The ability to once again export to a PDF Portfolio is a functionality we would like to continue to have.
18 votesHi
Thanks for your feature request.
Unfortunately, we are unable to take your feature request right now giving other high priority issues. We might consider it for future releases.Thanks
Tanvi -
URGENT..... Oh for god.s sake PLEASE fix it
why has my "acrobat" option suddenly disappeared from my Word application?
I've not changed a damned thing... buit trying to save what I've been doing for over 15 years has suddenly disappeared...
I'm an ACI in 5 Adobe products and I need to do some PDFs from Word documents for tomorrow's class.
geee. thanks a lot.... I now need to f.. around and find a work around....
PLEASE FIX!!!!
Annette Rays
ACI PP AE PS ID AI
Certified Maxon C4d5 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
hyperlink
My MS Office 2010 files cannot be converted into PDFusing additional bar by Adobe - Acrobat - Create PDF. Any help? It works only via PRINT TO PDF via print manager however the hyperlinks in the original document don't work. Please can you help me asap? Ladislava
4 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Incomplete "From" field when converting to PDF from Microsoft Outlook 2016
In "From" field only shows the name of the email account but doesn't show its email account between "< ... >", like in previous releases.
System: Microsoft Windows 10 Pro x64 (updated) // Microsoft Outlook 2016 (updated) // Adobe Acrobat Pro DC 2015.023.20070
4 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
PDFMaker Add-in causes Title: Failed error from MS Word 2016
An accessible MS Word 2016 docx, saved as a PDF with the Adobe PDFMaker Add-in enabled, creates a PDF when Accessibility Checked with Acrobat Pro 2017 results in a Title: Failed error. The same MS Word PDF created after disabling the PDFMaker Com Add-in no longer results in the Title:Failed error.
The Title: Failed error caused by PDFMaker is easily corrected by clicking "Fix it" in acrobat pro, but the document already has a title and this step should not be necessary. It's better to disable PDFMaker which is installed as part of Acrobat Pro 2017.
Please fix PDFMaker.
3 votesHi
Thank you for your bug report. Unfortunately, we are unable to address this problem due to other high priority backlog items.
Thanks
Tanvi -
Combine/Create PDF error
I am trying to combine multiple documents into one PDF using Adobe Acrobat Pro DC. I have tried using Create PDF as well as Combine Files and continue to get the same problem no matter what I try. I upload 4 documents, and when I click "combine", all files are changed to the first document that was chosen to be uploaded. So, I end up with one PDF with 4 of the same document instead of one PDF with 4 different documents.
This does not happen when I create a portfolio, but a portfolio cannot be used in my situation.
…
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Include slug area when exporting an interactive PDF
Please add option to include slug area when exporting an interactive PDF from InDesign like there is when exporting a print PDF.
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Application Errors
Getting reports from multiple users that when creating PDF's that the application crashes. THey have dealt with this issue but as work has picked up the issue needs to get resolved. Below are two sets of crash logs from Event Viewer:
Faulting application name: Acrobat.exe, version: 15.6.30306.25331, time stamp: 0x58dbf189
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x081c6c10
Faulting process id: 0x8688
Faulting application start time: 0x01d32c9f568ea265
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
Faulting module path: unknown
Report Id: 97362a04-9892-11e7-80fc-00155d011607
Faulting package full name:
Faulting package-relative application ID:And
Faulting application name:…
3 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Unable to view Portfolio PDF online or in email.
When you combine PDFs containing signatures they are saved as a portfolio. When sending the PDF file it is not accessible within the email document itself nor directly from the downloaded tab. All you see is a giant "Get Adobe Reader " icon. It's confusing since I have Adobe Reader...apparently you have to go to your download folder, right click on PDF file and select "open with" Adobe Reader in order to access it. But then you can only view combined files individually and not as a whole. This doesn't work for our use as three or more people need…
3 votesWe are closing this case as this is as designed behavior as Portfolios can only be viewed in Acrobat or Reader.
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Allow right-click option to "Save here" or "Choose other location"
Upon selecting a file or multiple files in a folder to convert to PDF, the right click menu should provide the option to either "Save here (or "save in same location" OR "Choose other file location".
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combining PDF documents results in unprintable characters
Problem: when combining multiple PDF files into one PDF, the result will be a variety of unprintable characters.
1) EACH individual PDF file appears fine (both on the screen and when printed). There are NO unprintable characters within the PDF.
2) CAN combine say 5 to 15 PDF files. All Fonts & characters appear fine (within the combined PDF). WILL also print OK. NO unprintable characters.
3) Now try to combine about 35-60 PDF files into ONE PDF file (NOT good). The COMBINED PDF will display on the SCREEN unprintable characters ( = square box) on nearly every page!
Occurs…3 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Adobe Acrobat DC Saving Garbled text from Word
I have a new installation of Adobe Acrobat DC. When I tried to save a word doc as a PDF the text was garbled -overlapping, uneven spacing. I tried to fixes suggested when I googled the problem to no avail. What am I missing?
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Bug: Can only create one PDF from AutoCAD before system hangs
Anybody else having the same issue? This is happening on all 3 of our computers so it is not an isolated problem.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
docx no longer recognized
I purchased 3 licenses of Adobe Pro DC for use in my office. They were each installed on different computers(all windows 10 up to date, newest version of Microsoft office). We needed the software to convert word documents to PDF for upload to our new EMR system. All three worked great at first. Then all of a sudden two of the programs stopped recognizing docx. The word documents had not changed, were all in the same docx format! The third license was and still is working, unless I try to log in from a different computer to that license, then…
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Disable Document Cloud
Converting a PSD to a PDF file takes forever because of the completely unnecessary detour via Document Cloud.
Besides of serious privacy and security issues, it's just insane to upload a PSD from my harddrive, just to download it again and create a PDF, which is again saved on my harddrive.
it would be alright if it would work, but more often than not it just stops the progress bar while "uploading". Even if it works, it takes ages!Please make an EASY OPTION (like a buton) to disable the Document Cloud.
Sincerely,
Everyone!2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
not able to combine files
Hi there,
I can't combine files. When I add files to combine the page is just going blank. When I press 'combine' button it does click but it doesn't combine the files. How can I fix it?
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Can not create from EMF file
• Windows 10
• Acrobat DC Continious 2019.008.20074I attempted to use the EMF file as the original file for PDF creation, but it can not be processed as unsupported.
In the file type of the file dialog, the EMF file is displayed, but it may not be done.
It was done before updating.
The same file can be opened in Illustrator.2 votesHi
That is an intended behavior. You can however, right-click on the EMF file from the explorer and click on Convert to Adobe PDF.
Thanks
Tanvi -
[BUG] Saving email as a new PDF through outlook addin doesn't include PDF attachment that was attached to the email.
cant find version of outlook. sorry! wish i had more for ya
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Mojave bug: Images that used the "change color" feature are exporting strange
When exporting PDFs from Powerpoint for Mac in Mojave, images are not consistent with what it looks like in PPT. This images was turned to greyscale and now it has a grey "abc" when it should be white.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi
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