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Acrobat for Windows and Mac

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15 results found

  1. Adobe Acrobat PDF maker unable to find Adobe PDF resource files

    Adobe Acrobat PDF maker 2017 with Word from O365 windows 10 unable to create PDF files

    10 votes

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    32 comments  ·  Creating PDFs  ·  Admin →

  2. Missing letter G when exporting to pdf from Word

    Windows 10 Home version 1903
    Acrobat Pro DC version 2019.012.20040
    Microsoft Word for Office 365 MSO (16.0.11929.20298) 32-bit

    Steps to reproduce:

    Expected result: pdf with letter G

    Observed result: empty pdf

    5 votes

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    12 comments  ·  Creating PDFs  ·  Admin →

  3. Missing characters after conversion of Word document to PDF

    Exporting Word documents to PDF using Acrobat PDFMaker produces a PDF document with missing characters.

    This only occurs with some fonts, such as Palatino Linotype and Book Antiqua.

    Environment: Windows 10 1909 (18363.476) French, Microsoft Word 1910 (Build 12130.20390 Microsoft Store), Acrobat DC 2019-021-20056, Convert2AdobePDF 19.21.20047.354104, Adobe PDF Library 19.21.79.

    Steps to reproduce the issue:

    • Type "L'HOMME" in a Word document, font is Palatino Linotyoe,
    • Export said Word document with PDFMaker, with all fonts embedded.

    Expected result: PDF document displays "L'HOMME"

    Observed result: PDF document displays "L'OMME"

    2 votes

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    4 comments  ·  Creating PDFs  ·  Admin →

  4. no pdf file was created

    when I combine png files into pdf, it always says"no pdf file was created because acrobat encountered an unidentified error". This problem has appeared since acrobat updated automatically.

    1 vote

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    Implemented  ·  0 comments  ·  Creating PDFs  ·  Admin →

  5. Add an option to set the default bookmark properties when combining PDF files.

    When combining multiple PDF files into a single document with bookmarks, I want to be able to set the default bookmark properties. For example, I may want all bookmarks to include the ACTION: Go to a page view, and ZOOM LEVEL: Fit Page. Currently, I have to change the properties of each bookmark separately.

    12 votes

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    4 comments  ·  Creating PDFs  ·  Admin →
    Implemented  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (20.012.20041) is Live now and this takes care of this Feature Request

    For more Info refer here : https://helpx.adobe.com/acrobat/using/whats-new.html

    The Set Default Bookmark Zoom Level menu item is now added to the PDF bookmark options. While creating a new bookmark, you can easily use this option to set the default zoom level. By default, the Inherit Zoom option is selected.

    Also, Acrobat now provides an option in the bookmark properties to retain the destination page number when you adjust the zoom level of multiple bookmarks.

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

  6. Adobe Acrobat 2017 Pro - Creating and Editing a Portfolio

    Need a new layout for Adobe Portfolio Documents. In Adobe Pro XI there was a grid view layout that was much easier to use and manipulate documents within the portfolio. A new version of a product should have new and better features not less. Why would you not be able to edit the order of documents in a portfolio by dragging and dropping. What you used to be able to accomplish in 2 steps takes about 5.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →

  7. Optional setting to default to document title in Initial View

    Currently, even though an MS Word document may have a Title property, when the PDF is created the Acrobat default initial view is to the document file name rather than the PDF's title properties. Since this doesn't pass the accessibility check it requires that the setting be changed on each PDF. I would like to see it either default to the Title property, or provide the option in the PDF Maker plug-in for MS Word.

    6 votes

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    11 comments  ·  Creating PDFs  ·  Admin →
    Implemented  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    This feature has now been enabled in Acrobat Pro DC with the October update but it is by default turned Off.
    In order to enable it, you would need to create a Reg_Dword “4255031” and set it to 1 at the following location:

    \HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\FeatureState

    Please note: This will work for only PDFs from Word/Excel which have been created using Acrobat post setting this registry and won’t work for older PDFs.

    Thanks
    Tanvi

  8. Portfolio layouts

    I would like the ability to change, modify, Portfolio layouts in Acrobat Pro DC!

    7 votes

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    4 comments  ·  Creating PDFs  ·  Admin →
    Implemented  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    You can now drag and drop files to re-arrange them in a portfolio. You can also create a folder and add files in it via drag & drop in the latest version of Acrobat DC.
    I will close this case. Please reopen another thread if you feel you issue still hasn’t been addressed.

    Thanks
    Tanvi

  9. Acrobat pro 2017 can`t re-arrange sort order after creating Portfolio

    when adding another file it goes to the end . In older versions of Acrobat Pro you could sort & re-arrange Portfolio files
    tried that workaround where you create a new column in view /portfolio details & edit the values to get the files in the proper order sequence .. bit that is a bit of a kludge & really doesn`t affect the printing order of individual Portfolio files or default view when opening

    version 2017.011.30065 Win 7 32 bit & win 10 64 bit

    10 votes

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    1 comment  ·  Creating PDFs  ·  Admin →

  10. page assembly not going in order when selected as group like previous versions

    page assembly not going in order when selected as group like previous versions

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
    Implemented  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!
    -Tanvi

  11. Mac Acrobat DC Does Not Create PDF from Excel

    When I drag an excel file to the Adobe dock icon or attempt to create a PDF in Acrobat I get an error of a duplicate file in the temp folder.

    I've tried clearing out the temp folder. Also, I've reinstalled Acrobat and Microsoft office. Any help would be greatly appreciated.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
    Implemented  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    Please try it out and let us know your feedback.
    Thanks for your patience and support!

    With Best Regards!

  12. pdfmaker does not render

    Following a recent upgrade to DC from XI, I have an issue with images in .docx files not being rendered by PDFMaker.

    Attached is a sample source file together with output from the Adobe PDF driver and from PDFMaker.

    The issue may be triggered by the insertion format of the image: the workaround is copy it out to an image editor then paste back as DIB.

    Note that this is definitely a regression from the XI PDFMaker which performed fine on the same files only a couple of months ago.

    PS Why on earth does PDFMaker not use the same…

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
    Implemented  ·  pooja . responded

    Hi,

    Thanks for reporting this issue. We’ve fixed this issue in our latest update. You could manually update Acrobat/Reader, if your product is not auto updated.
    Help Menu > Check for updates.

    Best Regards!

  13. Ability to Modify PDF Portfolio

    I would like to be able to insert a document into my PDF portfolios without having to place it at the end.

    6 votes

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    0 comments  ·  Creating PDFs  ·  Admin →

  14. Upgrade Adobe Acrobat DC pro to be compatible with Autodesk Autocad 2018

    I am just requesting to make Adobe Acrobat Pro accessible for Autodesk AutoCAD 2018

    4 votes

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    2 comments  ·  Creating PDFs  ·  Admin →

  15. Keep added view columns in PDF Portfolio of emails converted to a PDF portfolio

    In Acrobat X one could add view columns, such as "to" and "folder" to a PDF Portfolio of emails, and save the portfolio to keep the added columns. When the portfolio was opened again the added view columns would still be there. Please add this feature to Acrobat Pro DC.

    5 votes

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    4 comments  ·  Creating PDFs  ·  Admin →
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