Missing characters after conversion of Word document to PDF
Exporting Word documents to PDF using Acrobat PDFMaker produces a PDF document with missing characters.
This only occurs with some fonts, such as Palatino Linotype and Book Antiqua.
Environment: Windows 10 1909 (18363.476) French, Microsoft Word 1910 (Build 12130.20390 Microsoft Store), Acrobat DC 2019-021-20056, Convert2AdobePDF 19.21.20047.354104, Adobe PDF Library 19.21.79.
Steps to reproduce the issue:
- Type "L'HOMME" in a Word document, font is Palatino Linotyoe,
- Export said Word document with PDFMaker, with all fonts embedded.
Expected result: PDF document displays "L'HOMME"
Observed result: PDF document displays "L'OMME"
Hugo
shared this idea
Hi
Thanks for your feedback. This issue has been resolved in latest Acrobat DC update. Please update and let us know if you still face any issue.
Thanks
Tanvi
-
Adobe Sux
commented
Acrobat Pro in Sep, 2020 is still doing this. Fantastic job as always Adobe...................
-
Peter Heusch
commented
We observe the same problems, with other fonts, other characters but similar behavior.
-
Peter Heusch
commented
We observe the same problems with Windows 10 Pro, Build 18362, Microsoft Word 2016, Build 16.0.4927.1000, Acrobat Acrobat Pro DC 2019.021.20056
-
Hugo
commented
Exporting Word documents to PDF using Acrobat PDFMaker produces a PDF document with missing characters.
This only occurs with some fonts, such as Palatino Linotype and Book Antiqua.
Environment: Windows 10 1909 (18363.476) French, Microsoft Word 1910 (Build 12130.20390 Microsoft Store), Acrobat DC 2019-021-20056, Convert2AdobePDF 19.21.20047.354104, Adobe PDF Library 19.21.79.
Steps to reproduce the issue:
- Type "L'HOMME" in a Word document, font is Palatino Linotyoe,
- Export said Word document with PDFMaker, with all fonts embedded.Expected result: PDF document displays "L'HOMME"
Observed result: PDF document displays "L'OMME"