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Acrobat for Windows and Mac

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56 results found

  1. From PowerPoint with embedded Excel chart, pdf generated by pressing "Create and Share Adobe PDF" button produces PDF with ghost image

    Using Office 365 with latest updates. Using Adobe Acrobat Pro 2023.003.20244 64-bit.

    For multiple PowerPoint presentations, we have seen that if the PowerPoint presentation has an embedded Excel chart or an embedded Excel sheet, when we create a PDF, the resulting PDF has a ghost/shadow type image showing.

    This happens when pressing the PowerPoint toolbar button "Create and Share Adobe PDF".

    Please note that this shadow/ghosting problem does NOT happen when choosing to print and selecting "Adobe PDF" as the device to print to.

    Samples are attached.

    3 votes

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    Resolved  ·  1 comment  ·  Creating PDFs  ·  Admin →
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  2. 2 Best Methods to Convert OST to PST File

    Steps to Convert OST to PST File by Manual Method

    1. Firstly, open Outlook and then go to the file menu option.
    2. After that, choose the import/export option.
    3. Then, select Export to a file.
    4. Next, pick out the Outlook data file (.pst)
    5. Select whether to convert a particular folder or the entire account.
    6. Verify the included subfolders box.
    7. In the last, Choose a location for the convert OST file to PST and then tap on the finish button.

    This method is quite difficult and there are so many possibilities to lose the data so if you do not want to lose…

    1 vote

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    2 comments  ·  Creating PDFs  ·  Admin →
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  3. ERRORS: Links in PDF made from Word

    Internal hyperlinks, cross-reference hyperlinks, and TOC hyperlinks made in the latest version of MS Word 365 are not retained by PDF Maker.

    Affects: Word 365 version 2109 14430.20270
    Adobe Acrobat 2021.007.0095 and
    Adobe PDF Maker 21 (Library 21.7.123)

    These errors are in addition to others listed for PDF Mader at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44183082-accessibility-errors-with-pdf-maker-update-sept-20

    Hyperlinks from Word are non-functional when exported to PDF via PDF Maker. Affects both traditional hyperlinks and accessible hyperlinks:

    — Traditional internal hyperlinks are not clickable.
    — Accessible internal hyperlinks are missing the <Link> / <Link-OBJR> compound tag that provides an accessible hyperlink.

    — TOC hyperlinks are not clickable…

    14 votes

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    3 comments  ·  Creating PDFs  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your patience. We have investigated this issue and found that this has broken with a recent Office update and would require a fix from Microsoft. 

    This has also been raised on Microsoft fourms in several threads and acknowledged and it seems they are investigating this issue. Please follow these threads for updates.

    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-references-and-toc-in-word-do-not-work-when/712d50ee-e8dc-4266-9810-bb2d20dcc2c3

    https://answers.microsoft.com/en-us/msoffice/forum/all/when-i-export-a-word-to-pdf-the-table-of-contents/66421104-a501-4b1c-851e-86cd25744e4c

    https://answers.microsoft.com/en-us/msoffice/forum/all/exporting-hyperlinks-to-pdf-from-word/4b792dc6-b045-46f2-88c4-9d94125fbeb8

    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-reference-links-eg-table-of-content-table-of/181567c4-6cfe-4749-923e-452c75ba0c5f

    As a workaround, please revert to older version of Office to make links work.

    Thanks

    Tanvi

  4. Accessibility and Reflow setting causes omitted content

    In recent versions of Word (say the last 6 months), the option "Enable Accessibility and Reflow with tagged Adobe PDF" causes text to be omitted from paragraphs that contain inline images (so obviously it can't be enabled when creating PDFs).

    Disabling the feature in the global settings causes the plugin to crash frequently. Disabling through the "Options" dialog in the "Save Adobe PDF File As" dialog avoids the crashing behavior ¯_(ツ)_/¯.

    However, confirming a change in that "Options" dialog causes the plugin to ignore the global per-style bookmark inclusion settings (overwriting them with "Include all" or so).

    All this…

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  5. Fix PDFMaker Toolbar in Autocad 2018. DC PRO 2020.012.20041 no longer works.

    Acrobat DC PRO recently updated and Autocad 2018 will no longer load the PDFMaker toolbars. See errors when starting autocad.

    2 votes

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    10 comments  ·  Creating PDFs  ·  Admin →
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  6. Save as Adobe PDF without active Hyperlinks in Office applications

    We are trying to create a PDF document without active Hyperlinks since the PDF will be sent to external sources and persons.
    We/I have tried to use Save as Adobe PDF, print to Adobe PDF and other options through Adobe utility but all document created do have active hyperlinks in them.
    We do not wish to have users click on the hyperlink and navigate to that particular site.
    Current workaround is to create a PDF, open the PDF in Acrobat Pro and save it again.
    We cannot ask our people to do that manually each time for each document since…

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    You can create PDFs from Office applications without active hyperlinks by unchecking the “Add Links” option in Acrobat Preferences in the Office PDFMaker addin.
    Let us know if that resolves your problem.

    Thanks
    Tanvi

  7. Metadata (document properties) from Microsoft documents

    When I used to create PDFs from Word documents in Windows 7, the PDF would automatically inherit the Title, Subject, and Author properties.

    In Windows 10/Acrobat Pro 17 this is no longer the case. All of these fields are blank.

    I don't know if this is a change in Acrobat or Word (Office 365), but it's a major pain to set these properties manually every time.

    1 vote

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    2 comments  ·  Creating PDFs  ·  Admin →
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  8. watermark is still not working, IDK maybe fix it?

    Watermark will not add to documents. Been like this for a few weeks. Maybe y'all could come up with a fix.

    1 vote

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    Resolved  ·  2 comments  ·  Creating PDFs  ·  Admin →
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  9. Dialog Utility for Batch PDF Conversion from Office/Docs to PDF

    Create a right click utility option to be able to batch convert files to PDF without prompting for each document save. Your competitors have this feature and Adobe Acrobat should be able to do this without "actions" or other workarounds.

    Complete the following use case.

    1. Highlight multiple Office/Document files (even 50-100 is possible) 1A. Right click the documents
    2. Click "Batch Convert to PDF"
    3. A dialog opens, lists all selected files, has the ability to add new or remove files, asks where to save all PDFs and what settings such as PDF/A, quality, etc
    4. Have multiple conversion options such as "Convert…
    2 votes

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    1 comment  ·  Creating PDFs  ·  Admin →
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  10. Graphics on the Excellist are not appeared on the converted PDF properly.

    Excellist version: microsoft office Home and Business 2019 Ver. 1911
    Adobe Acrobat DC 2019.021.20061
    OS: Windows 10

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  11. Adobe prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook

    Ever since the latest update Adobe is prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook

    4 votes

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    5 comments  ·  Creating PDFs  ·  Admin →
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  12. Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?

    Has the issue with PDFMaker crashing with Office 2016 and Office 365 on Windows been fixed? The workaround provided in your article acknowledging this issue (see link below) did not suffice, and we had to remove the Acrobat plugin from our MS Office 365. In so doing, we lost the added bookmarking features available via your plug in. The rules for California Court Filings require bookmarking, which that plug in helps automate.

    https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#temp_problem

    1 vote

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    11 comments  ·  Creating PDFs  ·  Admin →
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  13. Word, Save as PDF, best for electronic distribution fails with error

    New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
    In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
    my setup:
    Mac OS 10.14.3
    Word 16.16.7
    Acrobat Pro DC 2019.010.20098

    1 vote

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    4 comments  ·  Creating PDFs  ·  Admin →
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  14. Convert WORD files to PDF directly through Dropbox

    I have Word files in the dropbox, which I need to generate a PDF. I would like to generate this PDF files directly in the dropbox .

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  15. PDF Maker for Acad 2017 and higher

    When is PDF Maker going to be available for Autocad 2017 and higher?

    1 vote

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  16. Add To, join or Merge

    It should be possible, to have an ADD TO, JOIN TO or MERGE command to integrate a PDF file into another one, directly from the File Menu applications.
    As an example
    1. Attached on an email I receive a PDF file containing the instructions to pay my Car Insurance.
    2. I save this PDF as “Car Insurance 2019.pdf”
    3. A few day later I pay this insurance thru Online Banking
    4. I save the proof of the payment as “Payment House Insurance 2019.pdf”
    The new command
    a. Besides the SAVE or SAVE AS - creating another PDF file, it should…

    1 vote

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  17. Can't use MS Word "Create PDF" plugin to create PDFs that show tracked changes

    Prior to the most recent Acrobat update, I was able to use the Acrobat "Create PDF" plugin to create PDFs showing tracked changes. However, now the plugin automatically puts the file in "No Markup" view when it PDFs. This is very frustrating! The only way to create a PDF showing tracked changes is to print to PDF. The Acrobat plugin is now useless. Please fix this! The "Create PDF" plugin needs to PDF the Word file in whatever view is currently enabled (e.g., Simple Markup, All Markup, No Markup, Original) instead of Defaulting to the "No Markup" view.

    3 votes

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  18. "Combing files in Acrobat..." is not combining .HEIC files

    Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
    Acrobat Pro DC, Version 2019.010.20069

    When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.

    1 vote

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  19. Issue with pdf files coming from Nitro 9

    When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
    It doesn't appear each times, but when it appears it is always the same mistake

    1 vote

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  20. Mac OS - add ribbon in office suites!

    2 votes

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