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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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52 results found

  1. how to remove Acrobat Pro DC Trial from PC

    Unable to remove the Trial by any means. Unable to use Adobe for pdf now. No suggestion works and I will start looking for alternative software if it continues. My file shredder am worried it will remove 5 years of pdf Invoices. Never again will I try anything suggested by Adobe.
    The Trial version did not do as it suggested so Merry Christmas, hijacked by Adobe

    3 votes

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    4 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  AdminKaran Malik (Admin, Adobe) responded

    Apologies that we could not meet your requirements. If you could be more specific as to what you were trying and where you faced issues, it would be helpful and perhaps we could resolve the scenario for you.

    However, if you want to remove Acrobat Trial, simply uninstall Adobe Acrobat software. After that if you open a PDF file, it will ask which software should take ownership of PDF files.

  2. Allow Adobe Acrobat DC (Enterprise Named License) To Roam With User

    Please make it possible to Roam the User's login from PC to PC in a networked environment. My users sometimes move from desk to desk so it is frustrating to have the users login/logout every time they go to a new PC. We would like them to be able to log in once and then be auto-logged into every other machine they sign on to with their networked login (roaming profile).

    9 votes

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    6 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    Hi Benjamin

    Please take a look at the solution provided by Ravi below and let us know if this solves your problem.

    Thanks,
    -Amboo

  3. I do not wish to buy this product - how do i make sure that this doesn' convert to a full product - i don't like the fact that I can no long

    Upgrade not required

    3 votes

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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  4. Adobe DC Freezes when opens/signs into CC

    Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.

    CC is up to date
    Running on MAC OS 10.11.6 (el capitan)

    7 votes

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    Need Info  ·  3 comments  ·  Installation and Licensing  ·  Admin →
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  5. Acrobat DC will not open files

    Acrobat DC. since the update on 10.23.18, will not open files, making it rather useless. I have tried uninstall/reinstall; this will get one file opened one time. On a second launch, it again will not open any file. Am I going to have to uninstall/reinstall EVERY time I want to open a file?

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  Adminahusain (Software Engineer, Adobe) responded

    Hi,

    Could you please let us know the following information:
    1) Version of Acrobat DC you are using.
    2) Which OS are you on.
    3) What happens when you try to open Acrobat (Any error message? or Acrobat doesn’t launch?)

    Thanks

  6. Newer version

    For some reason my programme quit! When opened, it was updated to a newer version - I DID NOT ASK FOR IT - i work with this software every day and now I cannot tick off my corrections as I work (box for tick is NOW right click and scroll down...!!!)

    IT IS TIME CONSUMING - please put it back!!!

    My work is time based and not a toy.

    regards
    HH

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  7. Adobe Acrobat Pro on windows7 not responding

    Adobe Acrobat Pro on windows7 not responding , it only can open the PDF file around 5 sec than it will show not responding
    the Adobe Acrobat is installed form Adobe CC

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  8. Problem activating.

    I never received my lic key after signing up through my creative cloud.

    2 votes

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    2 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  AdminTariq Ahmad Dar (Community Manager, Adobe) responded

    Hi Kevin,

    I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?

    Thanks,
    Tariq

  9. Acrobat Reader

    Installer Initialization failure. Tried every method, no success.

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  10. 2 instances of Acrobat PRO DC running concurrently

    One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.

    2 votes

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    2 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  Pratyush Dhoundiyal responded

    Hi Andres,

    Can you elaborate on the behavior here:
    1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
    2. When you just launch Acrobat from finder, does that also trigger two separate instances.

    Thanks

  11. pdf trial did not activate - already pre-existing annual purchaser

    cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???

    2 votes

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  12. cannorrt ever sign in no matter what so credit card stays here with me./over and over again

    no way to ever sign in it is like a dummy.

    2 votes

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    Need Info  ·  3 comments  ·  Installation and Licensing  ·  Admin →
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