Settings and activity
13 results found
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2 votes
An error occurred while saving the comment -
6 votes
AdminTariq Ahmad Dar
(Community Manager, Adobe)
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9 votes
An error occurred while saving the comment @Brendan kuntz
Hey Brendan,
We checked your account with the email id registered on UserVoice forums, I couldn't see any active Adobe Acrobat Pro subscriptions. There might be some payment-related issue, please reach out to our customer service team.
Regards,
Tariq -
363 votes
An error occurred while saving the comment Hello all,
Sorry for the inconvenience caused. We have this help document: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html which explains the steps, "How to find invoice on your account".
Regards,
AdminAdminTariq Ahmad Dar
(Community Manager, Adobe)
shared this idea
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3 votesAdminTariq Ahmad Dar
(Community Manager, Adobe)
shared this idea
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1 vote
An error occurred while saving the comment Hello Arjun,
Sorry for the inconvenience caused. Our records indicate that you had a couple of chat sessions with our assisted support team. Should you need further help, please feel free to reach out. -
4 votes
cfrench
responded
Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?
An error occurred while saving the comment Hi Robert,
Sorry for the trouble.
Would you please let us know more about this experience, we would like to review it. Have received any error? What was happening when you were initiating the review process?-Tariq
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1 vote
An error occurred while saving the comment Hello,
Sorry for the inconvenience caused. Since you are asking the question on mobile space for desktop product, may be the reason you got the link for cancellation for Apple.
I just checked your account and I can see that you have Adobe Acrobat subscription active, you may use this link: https://adobe.ly/2ivEBS3 and you may choose the section “directly purchase from Adobe”. That should help you to cancel your subscription. If you still having trouble, please feel free to reach our Customer Support team for cancellation help: helpx.adobe.com/contact.html
Regards ^TD -
1 vote
No response from user.
An error occurred while saving the comment Hello,
Sorry for the delay in response.
Would you please let us know which application installer CD you have? And what is the name and version of the operating system on the machine you have? Since there is no mention of the application installer CD you have it is really hard for us to comment on your issue, please provide us more details about it.-Tariq
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9 votes
An error occurred while saving the comment Hello,
Sorry for the delay in response.
Have you check this help page, this discussed this feature: https://helpx.adobe.com/acrobat/using/capture-and-sync-your-signature.html Let us know if this is what you were looking for.Regards,
Tariq Ahmad -
5 votes
Please feel free to log another ticket in case you face the issue again.
An error occurred while saving the comment Hello,
Would you let us know where is the file located usually when you try to comment the file? Is that file on some shared drive? Have you tried to save the file locally and tried to reproduce the issue?
Also, you may try the workaround suggested by Kelly.
Thank you, Kelly, for sharing the workaround.Regards,
Tariq Ahmad -
13 votes
An error occurred while saving the comment Hello,
Sorry for the delay in response.
Author of the file may have password protected the file so no other person should be able to make changes to the document, but should have allowed to fill and sign the document. In this situation, you have to reach out to the author of the document.
To verify whether the document is restricted or not, you may open this document in Acrobat or Reader, click File>Properties, check the Security tab of properties window and check document restriction summary.-Tariq
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33 votesAdminTariq Ahmad Dar
(Community Manager, Adobe)
shared this idea
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Hey Bill,
Sorry for the experience. We appreciate your time and feedback.
While we get this checked and updated, I would like to know if you are using Modern Acrobat or Class Acrobat. This is a new Experience: https://helpx.adobe.com/sg/acrobat/using/new-acrobat-experience.html
Thanks,
Tariq