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Acrobat for Windows and Mac

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37 results found

  1. I cannot print my certificates from Acrobat now. I have to move to word to print each page with a boarder. This started with the update. I print many certs a day and this takes far more time and changes the font. If it does not have a boarder I can print. This is frustrating and a waste of time. I did not have this problem before.

    2 votes

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    2 comments  ·  Printing  ·  Admin →
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    Need Info  ·  mrraj@adobe.com responded

    Hi Tracy,

    Sorry for inconvenience caused, we have fixed few print issue in recent patch (19.008.20074). Please check your Acrobat is updated. You can update by opening the application (Acrobat/Reader) and going to Help > Check for Updates.
    If you still face the issue, please share few detail to narrow down the issue:
    1. What error are you getting while printing? Is some data is missing from Print output.
    2. What is the printer/Driver you are using?
    3. What kind of boarder does the file contain? If possible please share/send sample file on mrraj@adobe.com

    Thanks in advance,

    Best Regards,
    Mridula Raj

  2. 2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Hi

    Can you share following details:

    Which version of Acrobat/Reader are you using?
    Which printer and what printer settings?
    Steps for printing the file?

    Can you share a test file with us via Document Cloud or Dropbox link?

    Thanks
    Tanvi

  3. Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi Ryan,

    Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
    1. Printer driver and model details
    2. Is this issue happening with a single document or all PDFs?
    3. Sample PDF with which you are experiencing this issue.

    Regards,
    Ritesh

  4. none of my pdfs are printing they are coming out blank

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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  5. Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.

    2 votes

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  6. Printing only 50 page restriction is impacting our Disclosure team as their documents are sometimes 350 pages. So please consider increasing it.

    3 votes

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    0 comments  ·  Printing  ·  Admin →
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  7. Computer OS: Windows 7 Pro
    Acrobat Version: Adobe Acrobat DC (18.011.20058)

    Whenever I try to print from Adobe Acrobat, it ask me to save a file as a .prn.

    So I go to the Advance Settings from the Print Window to uncheck "Print to File" option and then close the Advance Settings window. However if I try to print it will ask me to save the file as a .prn and when I click on the Advance again to go to the Advance Settings, the "Print to File" option is checked again.

    In other words the "Print to File" option…

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  8. Hi Adobe,

    Shame this isn't a bug bounty or I could possibly get some pennies!

    In short, PDFs created in older versions of Adobe do not work with the most recent edition you guys have released.

    A client of ours was missing text when printing, after months of painful driver changes etc, we had found a resolution.

    Any user that creates a PDF in older Adobe software, will not be able to have a colleague print all text/docs/stamps/markups/borders/lines on a PDF within Acrobat. Only downgrading the user to an older unsecure, unsupport Adobe product works.

    Adobe Reader 11.x/11.x.21 - Installing…

    1 vote

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  9. 1 vote

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  10. 1 vote

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  11. I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.

    1 vote

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    Need Info  ·  Ritesh (Adobe) responded

    Hi Peggy,

    Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
    1. Your Window 10 version
    2. Adobe Acrobat DC version
    3. What error is shown to you on printing to PDF or downloading PDF?
    4. Is this issue happening with any other document such as Doc/txt/xls?

    Thanks
    Ritesh

  12. WHen printing with Adobe Acrobat DC and the network printers are PCL6, the printing is SUPER SLOW. Can we please get some compatibility with PCL6 drivers for printers?

    1 vote

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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for reporting this issue. Please provide the following details:
    1. Is this issue reproducible with all PDFs or just one?
    2. Please provide a sample PDF with which you are experiencing this issue.
    3. Your OS version
    4. Your printer driver and model details
    5. Have you tried a different PCL6 printer?

    Regards,
    Ritesh

  13. 私はjpgファイルで気になるものにコメントを入れたくてpdfに変換しています。フォルダーの中にある複数枚(1ファイル1pdf)を1ページ印刷する機 能があってもいい、そのような機能を追加してほしいです

    1 vote

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    Need Info  ·  Ritesh (Adobe) responded

    Hi Toda,

    You can use “Create Multiple Files” option in Create PDF Tool in Acrobat for creating individual PDF for each file in a folder.

    Follow these steps:
    1. Make sure you have latest version of Acrobat
    2. Click on “Tools” tab
    3. Click on “Create PDF” icon. It’s usually the first one.
    4. Select “Multiple Files” and check “Create Multiple PDF Files”
    5. Click “Next”
    6. Click on “Add Files” drop down and select “Add Folder”
    7. Browse to your input files and Click “OK”
    8. Select destination folder and Click “OK”

    Please let us know if this solves your issue.

    Regards,
    Ritesh

  14. Every pdf document I send to my MFD (Canon) does not automatically print. It sends a message to pick paper size because it's a custom size. However, it is NEVER a custom size, it's always 8-1/2 x 11. All the settings in my document say to print to 8-1/2 x 11, I've tried shrink and fit and still, I keep getting the message at the printer and have to choose 8-1/2 x 11. Really annoying.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for reporting this issue. Please provide the following details:
    1. Printer driver and model number.
    2. Sample document on which you are experiencing this issue.
    3. Screenshot of print dialog window and Properties window.
    3.1 Open any document and click print
    3.2 Take screenshot
    3.3 Click Properties button next to printers list
    3.4 Take screenshot
    4. Have you tried with different printer?
    5. Have you tried printing to PDF using Adobe PDF printer?

    Thanks
    Ritesh

  15. Currently have Adobe Acrobat installed on my university machine and am using Word 2013 to compile my thesis chapters and figures (.emf and .png files). However when I either use the ‘create pdf’ ribbon option using press quality settings (adjusted to a4 paper size) I end up with a .pdf with 8.5 x 11 in size. This happens also when printing via Adobe PDF option through word.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  16. Virtual Printer for Mac
    So you can print customised page sizes A1 A2 etc from all software
    Used to be a feature but has been removed.
    is still a feature on PC.
    Other apps are available such as PDF Printer from the App Store that do this.

    Need to either have Adobe PDF appear as a printer, or be able to adjust settings under the create pdf button, before it creates the pdf.

    currently you can only create a pdf that matches the same size as the document. so you can't print an A4 document onto an A3, A2, A1…

    1 vote

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  17. 2) Steps to reproduce the problem:

    Being logged into the business account of OfficeDepot.com for the company I work for, and needing to create a PDF of a shopping list of one of my coworkers I will start by:

    a) Either right clicking on the web page or clicking on the 3 vertical dots in the top right corner of the Chrome web browser.
    b) I then locate and click on the "print" option.
    c) When the print window comes up, I change it from a physical printer to Adobe PDF to "print" (create) a PDF of the web page…

    3 votes

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    2 comments  ·  Printing  ·  Admin →
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