AdminGaurav Sharma (Software Engineer, Adobe)

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  1. 1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    We are able to reproduce the issue on Windows platform

    Issue has been forwarded to the engineering team for fixing in upcoming releases.

    Sorry for the incovenience caused.

    Workaround:-

    - Select single BBox/image by clicking on BBox boundaries or clicking on image.

    - Select multiple BBox by clicking on BBox boundaries using Ctrl key.

    Thanks,

    Gaurav Sharma

  2. 2 votes

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    3 comments  ·  Acrobat Reader for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for your time and for your cooperation on this.

    Hope you are doing well.

    The fix is available now with the latest update of Acrobat and Reader DC. Please install the latest update from the following link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

    Download the setup, run it, reboot the machine (if possible) and check the app functionality.

    To know more about the latest update, you can refer to this article: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

    Let us know if you still experience any issues.

    Regards,
    Gaurav Sharma

  3. 2 votes

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    8 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for your time and for your cooperation on this.

    Hope you are doing well.

    The fix is available now with the latest update of Acrobat and Reader DC. Please install the latest update from the following link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

    Download the setup, run it, reboot the machine (if possible) and check the app functionality.

    To know more about the latest update, you can refer to this article: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

    Let us know if you still experience any issues.

    Regards,
    Gaurav Sharma

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for reporting the issue.

    We are able to reproduce it and has been sent to engineering team to fix the same in upcoming releases.

    Workaround(For Acrobat DC users) : Try "Copy With Formatting" instead of Copy.

  4. 1 vote

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    2 comments  ·  Acrobat for Windows and Mac » Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for your time and for your cooperation on this.

    Hope you are doing well.

    The fix is available now with the latest update of Acrobat and Reader DC. Please install the latest update from the following link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

    Download the setup, run it, reboot the machine (if possible) and check the app functionality.

    To know more about the latest update, you can refer to this article: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone

    Let us know if you still experience any issues.

    Regards,
    Gaurav Sharma

  5. 3 votes

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    4 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello Joseph,

    Thanks for reporting the issue.

    We are not able to reproduce this issue at our end on latest builds.
    Can you please share the build number ??

    Regards,
    Gaurav

  6. 3 votes

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    Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    We are not able to reproduce this issue.

    Can you please provide us below details :-

    - MAC OS version
    - Acrobat DC version
    - How you are selecting all even pages and how you are deleting them ? Is it through "Even pages" option in dropdown in OrganizePages app and then deleting using delete icon in secondary toolbar
    - Is this issue only with the steps mentioned by you(ie select all even pages and then delete 1st and last) or its always there when you delete large set of pages ?

    Thanks,
    Gaurav

  7. 1 vote

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    Need Info  ·  4 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello ,

    Thanks for contacting us.

    Can you please share the issue you are facing with new version or any error screenshot may be ??
    Also let us know the OS and Acrobat version details.

    Regards,
    Gaurav

  8. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    Can you please share below details to help us in investigating further :-

    - Encryption error screenshot
    - Acrobat version
    - OS
    - Any sample file(if you can share).

    Thanks,
    Gaurav

  9. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    Please help us with below queries so that we could investigate the issue further :-

    - Acrobat version
    - OS
    - Any sample file you can share with us

    Regards,
    Gaurav

  10. 1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    It seems like Sandboxing is ON for you and Acrobat is running in Admin mode.
    Can you please try setting this registry and let us know if it works for you ?

    Registry name : bEnableEditUsing
    Value : 1 to Enable EditUsing functionality , 0 to disable
    Data type : REG_DWORD
    HKLM path:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

    Regards,
    Gaurav

  11. 149 votes

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    Started  ·  43 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (20.012.20041) is Live now and this takes care of the Feature Request "Precise placement of form fields"

    For more Info refer here : https://helpx.adobe.com/acrobat/using/whats-new.html
    Currently, the fix is done only for form fields and "Inches" unit.

    Please update your Acrobat (It should Auto update or you should do Help -> Check for updates) and let us know your Feedback.

    Thanks
    Gaurav Sharma

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for raising this feature request.
    We have forwarded this request to engineering team and they are working on the same.

    Hopefully, you will experience this feature in next release.

    Regards,
    Gaurav

  12. 1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    Can you please share few details so that we could investigate further ?

    - Product version
    - OS
    - Exact workflow you are following

    Regards,
    Gaurav

  13. 6 votes

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    5 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi,

    We have now added a new preference in Acrobat to enable/disable Text editing in PrepareForm app.
    You can find this preference "Auto-enable text editing in Prepare Form" under Edit->Preferences-> Forms.
    Please check attached screenshot. This preference is by default enabled.

    Latest Acrobat official update(on 12th May) is containing this preference.
    This update will be automatically pushed to all existing installations of Acrobat.
    If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    Thanks for your patience and support!

    Regards,
    Gaurav Sharma

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi All,

    Thanks for your time and patience on this, an optional update with the fix for the issue is available now for Windows & Mac 19.021.20049 Optional update, October 24, 2019
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe.html#dccontinuousocttwentynineteenqfe

    Please install the latest patch from the help menu of Acrobat/Reader, select check for updates. Reboot the machine after installing the latest patch.

    For detailed information about the latest patch, you may refer to the Release Notes.
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    Please let us know if you still experience any issues.

    Regards,

    Gaurav

  14. 7 votes

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    4 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi,

    We have now added a new preference in Acrobat to enable/disable Text editing in PrepareForm app.
    You can find this preference "Auto-enable text editing in Prepare Form" under Edit->Preferences-> Forms.
    Please check attached screenshot. This preference is by default enabled.

    Latest Acrobat official update(on 12th May) is containing this preference.
    This update will be automatically pushed to all existing installations of Acrobat.
    If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    Thanks for your patience and support!

    Regards,
    Gaurav Sharma

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi All,

    Thanks for your time and patience on this, an optional update with the fix for the issue is available now for Windows & Mac 19.021.20049 Optional update, October 24, 2019
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe.html#dccontinuousocttwentynineteenqfe

    Please install the latest patch from the help menu of Acrobat/Reader, select check for updates. Reboot the machine after installing the latest patch.

    For detailed information about the latest patch, you may refer to the Release Notes.
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    Please let us know if you still experience any issues.

    Regards,

    Gaurav

  15. 1 vote

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    1 comment  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hi All,

    Thanks for your time and patience on this, an optional update with the fix for the issue is available now for Windows & Mac 19.021.20049 Optional update, October 24, 2019
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe.html#dccontinuousocttwentynineteenqfe

    Please install the latest patch from the help menu of Acrobat/Reader, select check for updates. Reboot the machine after installing the latest patch.

    For detailed information about the latest patch, you may refer to the Release Notes.
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

    Please let us know if you experience any issues.

    Regards,

    Gaurav

  16. 1 vote

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    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for contacting us.

    Can you please confirm that whether you have saved the PDF as Reader Extended PDF ? As in that case you can't edit this form.

    -Gaurav

  17. 282 votes

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    Under review  ·  72 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    Currently Expandable form fields can't be created using Acroforms. This is already supported in XFA forms, where there is a concept of dynamicity. In case of Acroforms, field layout/positioning/size is static.

    But still you can try below workaround :
    Create a text field with a multi-line property and a font size set to “auto”. This will allow the size of the font to be automatically resized to a smaller size so the text fits into the field bound.
    Steps :
    1.In PrepareFormApp, Right click on a text field and select Properties

    2. Under Appearance tab, click on font size and select “Auto”

    3. Go to Options tab and check “Multiline” checkbox.

  18. 1 vote

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    7 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    We are working on the fix.
    We will release the updated Acrobat patch along with the fix later this week.
    Will keep you updated.

    Regards,
    Gaurav

    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Hello,

    We're sorry for the trouble you had after the latest release, would you mind sharing more details so that we can investigate further?

    What is the OS version?
    Is it happening for all files?
    If not, please share(if possible) the bug or similar sample file.

    You can use Acrobat Share functionality for sharing the file.
    Refer Share files online with Adobe Acrobat for more details on anonymous or public link.

    Thanks,
    Gaurav

  19. 5 votes

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    0 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminGaurav Sharma (Software Engineer, Adobe) commented  · 

    Please let us know the workflow in which you are facing the problem.

    -Gaurav

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