68 results found
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Ditch the 2023 User Interface in Acrobat
There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:
Swapping left and right-hand panels for no reason. This does not improve anything for users. It just forces users to change everything about how they work in Acrobat every workday.
Functions are indicated by random icons. In the 90s, we learned that icons in software and websites don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.
The left panel is permanently positioned on the screen and obscures part of the document…
843 votes -
New Acrobat: Wish List for a Better Interface
What users need in the new interface...
Fellow users, please add or vote up the features that are most critical for you.
(Interface-related only, not new features or utilities.)ONE:
A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.— User determines which toolbars are visible.
— User can dock or float them anywhere, including on a second monitor that's outside the application window.
— User chooses which tools are in each toolbar.
— User chooses whether each tool/utility is represented as an icon only, icon +…
94 votes -
Your new version is a POS.
Your new version is a POS. Why do you guys come up with this ****? I can't find ANYTHING. The old version was fine. Please FIRE the lead developer of this new version.
29 votes -
bring back old interface
Please bring back the old interface. Where is the File menu? So I can Save As under a new name instead of overwriting the current file? How the **** do you ***** something so simple up so badly?
28 votes -
New Display is HORRIBLE
New layout for Adobe is horrible!
Why did Adobe change something that wasn't broken?
All of the icons/buttons used to be along the top ribbon of the screen and now there's some on the left, some on the right and some on the top. And now I can't even find some (for example insert text box and take a snapshot) that I use constantly.
I had everything customized as I use Adobe constantly in my job and now this is causing me a lot of unnecessary stress.
Adobe should offer their customers the option of reverting back to the old…83 votes -
New interface is unusable (June 2023)
The new interface makes Acrobat unusable for me. It is counter-intuitive, not intuitive. I can't find the tools I use. I don't even know if they exist anymore. I use it all day for commenting on documents and I can't find the tools such as text callout, circle, arrow, or line. This is only one of many problems. Thankfully you allowed me to revert to the old design. Without the old interface availability, I would need to abandon Adobe Acrobat as a viable product.
If Acrobat was a car the new interface would be equivalent to removing the steering wheel…115 votes -
New UI Constantly Freezes and Is Unusable
The new user interface constantly freezes for several seconds every few seconds on my machine. While it's frozen, nothing works. I just have to wait a few seconds for it to become unfrozen. Then a second or two later, it freezes again. Sometimes I'm able to go a few seconds without it freezing -- to get work done. However, it doesn't last long.
I'm using Adobe Acrobat Pro v23.003.20284 on Windows 11 Pro v.10.0.22621 with a Dell XPS 17 9700. I have Display Fusion installed, so there could be some conflict there. I don't have this issue with any other…
7 votes -
Search doesn't highlight text, navigation arrows moved away from search box
In Windows version 2023.006, searching a PDF for text doesn't highlight the selected text. The navigation arrows for moving between searched text instances have moved to the lower right side of the window, away from the search box. That's not intuitive at all, and requires moving the mouse or touching a different area away from the user's focus.
4 votes -
help
Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
ich bitte um HILFE und Freischaltung!1 vote -
Bug report: search feature broken; finds only wrong words on many documents
The search feature fails to work on many text documents. This is a relatively new bug. When you search for a word Acrobat finds unrelated words. For example, in one document when I search for the term "Bergomeister" it finds all of the occurrences of the word "but". Sometimes if you cancel the search and try again, it will work.
1 vote -
Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs
Using Windows 10 Home Version 1909 OS Build 18363.657, when I have a PDF file or multiple PDF files open in Reader DC, and when I close the tab of a file and then try to do something with that file in Windows Explorer, such as rename or delete or move or change it any way, I cannot do so because Windows 10 thinks there is still a lock on the file and throws a pop-up dialog that says to "Close the file and try again." The only way I can get the lock released is by closing Reader DC…
25 votesHi,
Sorry for the issue that you are facing here.
Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
Let me know further.Thanks
Ayush Jain -
macOS Big Sur Beta 10: Page scrolling unbearably slow
Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.
1 voteHi,
Sorry for the issue that you are facing here.
We tried this at our end but couldn’t get a reproducible case.
Could you please share your BigSur Beta10 Machine configuration/System Information?
Also could you please share a Screen recording video of the sluggish behavior that you observe?
Thanks
Ayush Jain -
Fit to Page
If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.
1 voteHi
Thanks for Reaching out to us for your concerns.
Looks like the Zoom settings of your bookmark are set to FitWidth.Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.
Let me know if that helps.
Thanks
Ayush Jain -
Unable to sign out, unable to find sign out for Acrobat DC
There is no sign out of acrobat DC on the menu bar or in the drop down items.
Please add one.
5 votesHi,
Thanks for reaching out to us for your concerns.
You can find the sign-Out button on the right most end of the Tab Bar in Acrobat by clicking on the Image icon for your account.
Alternatively, you can find the sign out button under Help → Sign out.Let me know if that still doesnt solve your concerns ?
-Ayush
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Icon in window frame invisibile/undraggable (Osx)
After last update (Osx and CC 2020) there is no icon on the top of the opened documents frame in Acrobat. Usually, to speed the work, I export PDF from Indesign, automatically they open in Acrobat and I drag the icon to Skype. Loosing this ability I must find the document in the finder every time.
Someone know if there is a solution to restore this function?
Thank you5 votesHi,
Thanks for Reaching out to us.
Please check the list of known issues here : https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.htmlWe also have a workaround for it to have it get re-Enabled.
Please use the plist file from here : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A0f2d56db-9d37-442b-b6e1-bd7f26d88c36
Please Extract the zip and use as instructed on the helpx link.
Let me know if that helpsThanks
Ayush -
black menu bar
When using acrobat DC with dual monitors, it creates a black box in the top menu bar.
1 voteHi,
Thanks for reaching out to us.
Could you please share a screenshot of the issue of the black box that you are observing?Thanks
Ayush Jain -
rotation when double clicking
When I open a PDF and then double click on the page, all pages rotate 90Deg. Why that and how to stop it?
2 votesHi,
Thanks for reaching out to us for your concerns.
1) Could you please let me know the current version # of Acrobat that you are working on ?
2) Is this issue with every PDF that you are trying on or is it specific to some PDF file. Can you please share any sample PDF.
3) Can you share a Screen Video of the issue so that we have a clear picture when issue gets reproduced.Thanks
Ayush Jain -
1 vote
Hi,
Apologies for the issue that you are facing here .
1) Could you please tell me the exact version number of Adobe Acrobat that you are working on ?
2) Please update to the latest version of Adobe Acrobat using Help → Check for updates.
3) Is this consistent for you on every Acrobat session ?
4) Could you please confirm me your windows Os version number and the screen scaling value that you are working with ?Thanks
Ayush Jain -
Acrobat DC crashes hourly Running Mojave
Adobe Acrobat DC is just an awful counter-productive tool now in Mojave. It crashes hourly (if not more often) just doing normal very simple tasks that I would normally be able to do in previous Mac OS. It doesn't matter if Im just reviewing a pdf made by someone else, creating a PDF from INDD, adding notes to a supplied PDF, etc etc etc ... it just constantly crashes. No warning, no error, just crash... program just quits out. So counter productive now its killing us as a company. PLEASE FIX!!!
22 votesHi,
Can you please update to the latest version of Mojave (10.14.2) and see if issue persists ?
Thanks
ayush Jain -
Zoom Value display
Please, please can we have the option to show the Zoom Value (percentage) on the main toolbar. I can't use the 'out of toolbar' display as it disappears, and can't keep taking the mouse down to show the disappearing toolbar every time I want to know what zoom value I'm at.
Thanks
Mike9 votes
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