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Acrobat for Windows and Mac

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60 results found

  1. help

    Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
    ich bitte um HILFE und Freischaltung!

    1 vote

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  2. Bug report: search feature broken; finds only wrong words on many documents

    The search feature fails to work on many text documents. This is a relatively new bug. When you search for a word Acrobat finds unrelated words. For example, in one document when I search for the term "Bergomeister" it finds all of the occurrences of the word "but". Sometimes if you cancel the search and try again, it will work.

    1 vote

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    Need Info  ·  0 comments  ·  User Interface  ·  Admin →
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  3. Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs

    Using Windows 10 Home Version 1909 OS Build 18363.657, when I have a PDF file or multiple PDF files open in Reader DC, and when I close the tab of a file and then try to do something with that file in Windows Explorer, such as rename or delete or move or change it any way, I cannot do so because Windows 10 thinks there is still a lock on the file and throws a pop-up dialog that says to "Close the file and try again." The only way I can get the lock released is by closing Reader DC…

    20 votes

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    12 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry for the issue that you are facing here.

    Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
    Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
    Let me know further.

    Thanks
    Ayush Jain

  4. macOS Big Sur Beta 10: Page scrolling unbearably slow

    Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry for the issue that you are facing here.

    We tried this at our end but couldn’t get a reproducible case.

    Could you please share your BigSur Beta10 Machine configuration/System Information?

    Also could you please share a Screen recording video of the sluggish behavior that you observe?

    Thanks
    Ayush Jain

  5. Fit to Page

    If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for Reaching out to us for your concerns.
    Looks like the Zoom settings of your bookmark are set to FitWidth.

    Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.

    Let me know if that helps.

    Thanks
    Ayush Jain

  6. Unable to sign out, unable to find sign out for Acrobat DC

    There is no sign out of acrobat DC on the menu bar or in the drop down items.

    Please add one.

    5 votes

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    4 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for your concerns.
    You can find the sign-Out button on the right most end of the Tab Bar in Acrobat by clicking on the Image icon for your account.
    Alternatively, you can find the sign out button under Help → Sign out.

    Let me know if that still doesnt solve your concerns ?

    -Ayush

  7. Icon in window frame invisibile/undraggable (Osx)

    After last update (Osx and CC 2020) there is no icon on the top of the opened documents frame in Acrobat. Usually, to speed the work, I export PDF from Indesign, automatically they open in Acrobat and I drag the icon to Skype. Loosing this ability I must find the document in the finder every time.
    Someone know if there is a solution to restore this function?
    Thank you

    5 votes

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    5 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for Reaching out to us.
    Please check the list of known issues here : https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

    We also have a workaround for it to have it get re-Enabled.

    Please use the plist file from here : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A0f2d56db-9d37-442b-b6e1-bd7f26d88c36

    Please Extract the zip and use as instructed on the helpx link.
    Let me know if that helps

    Thanks
    Ayush

  8. black menu bar

    When using acrobat DC with dual monitors, it creates a black box in the top menu bar.

    1 vote

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  9. rotation when double clicking

    When I open a PDF and then double click on the page, all pages rotate 90Deg. Why that and how to stop it?

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for your concerns.
    1) Could you please let me know the current version # of Acrobat that you are working on ?
    2) Is this issue with every PDF that you are trying on or is it specific to some PDF file. Can you please share any sample PDF.
    3) Can you share a Screen Video of the issue so that we have a clear picture when issue gets reproduced.

    Thanks
    Ayush Jain

  10. I cannot see most of the top tool bar two thids is hidden under the top banner telling me the document name and thatI am in adobe acrobat pr

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Apologies for the issue that you are facing here .

    1) Could you please tell me the exact version number of Adobe Acrobat that you are working on ?
    2) Please update to the latest version of Adobe Acrobat using Help → Check for updates.
    3) Is this consistent for you on every Acrobat session ?
    4) Could you please confirm me your windows Os version number and the screen scaling value that you are working with ?

    Thanks
    Ayush Jain

  11. Acrobat DC crashes hourly Running Mojave

    Adobe Acrobat DC is just an awful counter-productive tool now in Mojave. It crashes hourly (if not more often) just doing normal very simple tasks that I would normally be able to do in previous Mac OS. It doesn't matter if Im just reviewing a pdf made by someone else, creating a PDF from INDD, adding notes to a supplied PDF, etc etc etc ... it just constantly crashes. No warning, no error, just crash... program just quits out. So counter productive now its killing us as a company. PLEASE FIX!!!

    22 votes

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    38 comments  ·  User Interface  ·  Admin →
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  12. STOP THE SHARE FILES WITH OTHERS POPOP

    Please stop forcing your obnoxious self-promotional popups in our faces like the "Share files with others." If I want to share files with others I will email the file to them, not use your data mining cloud.

    9 votes

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    Need Info  ·  4 comments  ·  User Interface  ·  Admin →
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  13. Option to turn off whole word selection

    When selecting text in Acrobat (for applying a comment or other markup), Acrobat selects whole words (unless you are being particularly careful). It would be good to have the option to turn this off so that we can easily select partial words, starting in the middle of one word and ending in the middle of another.

    5 votes

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    Need Info  ·  5 comments  ·  User Interface  ·  Admin →
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  14. Ability to search a number of PDFs together without combining them, needed for searching bank statements for a whole year

    Search for text across a number of PDFs together without combining them, needed for searching bank statements for a whole year or similar. Acrobat DC 2019.

    5 votes

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    Need Info  ·  4 comments  ·  User Interface  ·  Admin →
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  15. بازبینی پیوست شماره 2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Zoom Value display

    Please, please can we have the option to show the Zoom Value (percentage) on the main toolbar. I can't use the 'out of toolbar' display as it disappears, and can't keep taking the mouse down to show the disappearing toolbar every time I want to know what zoom value I'm at.

    Thanks
    Mike

    3 votes

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    Need Info  ·  4 comments  ·  User Interface  ·  Admin →
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  17. Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    4 votes

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    1 comment  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    If your Previous session had any PDF’s launched when it was last Closed, then there is a Menu item Under File→ Reopen PDFs from Last Session which will open the pdfs that were launched in your previous session before closing.

    Attaching a snapshot to help you with.

    Also there is a Preference unde Edit→Preferences→General which ould automatically open the PDFs from the last sesssion as you Open the Acrobat / Reader application. Here is more info on that : https://helpx.adobe.com/acrobat/using/whats-new.html#PreferencetoreopenPDFsfromthelastAcrobatsession

    Hope this resolves your concern ?

    -Ayush Jain

  18. On a 4K display used with a smaller logic definition, Acrobat Pro DC mistakes when displaying at actual size

    When I specify in the Acrobat DC Preferences a HiDPI definition (163 dpi for a 27" 4K monitor) and when the OSX Mojave is adjusted on a logic definition of 2560x1440 pix, Acrobat mistakes at displaying actual size of PDF: the application displays documents as if the definition was lower. As a consequence the documents on screen appear bigger than they should.

    2 votes

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    Need Info  ·  5 comments  ·  User Interface  ·  Admin →
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  19. "Send or receive feedback fast" popup - Please Remove

    Constantly getting a huge "Send or receive feedback fast" popup near the huge blue Share button... every time I save or edit a PDF. Very very disruptive. Please allow users to disable popups such as this.

    4 votes

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    3 comments  ·  User Interface  ·  Admin →
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  20. The Acrobat DC “save as PDF” interface has been scrambled

    My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.

    2 votes

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    6 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for reporting the issue to us. Can you please provide some more details :

    1. What font did you add via macOS font book?
    2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.

    Regards,
    Sandeep Grover

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