New UI Constantly Freezes and Is Unusable
The new user interface constantly freezes for several seconds every few seconds on my machine. While it's frozen, nothing works. I just have to wait a few seconds for it to become unfrozen. Then a second or two later, it freezes again. Sometimes I'm able to go a few seconds without it freezing -- to get work done. However, it doesn't last long.
I'm using Adobe Acrobat Pro v23.003.20284 on Windows 11 Pro v.10.0.22621 with a Dell XPS 17 9700. I have Display Fusion installed, so there could be some conflict there. I don't have this issue with any other applications other than Adobe Acrobat Pro. Switching back to the old UI fixes the issue.
AdminBhawna Arora (Admin, Adobe) commented
Thanks for sharing the information.
Great to know Acrobat is running well for you. Please let us know in case it happens again for you.
Matthew Renze commented
I attempted to collect a memory dump from the application while it's freezing up -- as requested. However, since I switched back from the old UI to the new UI (to capture the memory dump), I'm no longer seeing the freezing happening. If I see it return, I will submit the memory dump.