123 results found
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For the record, I contacted Adobe for Chat support today. It was utterly worthless
For the record, I contacted Adobe for Chat support today. It was utterly worthless
1 voteI am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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Send & Track Personalized Email Message
Allow users to edit and save a new default email Subject and body Message when using Send & Track. This is useful for those companies that send PDF files on a regular basis with a particular form letter attached to the file. Currently, we have to cut and paste our message into the default form each time. It would be nice to eliminate this step.
2 votes -
Running Sierra 10.12.6. Acrobat pro won't open properly.
Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
I can see it in the menu bar at the top of the screen, but it won't open any further than that.
I have been able to click on file-open and managed to open a file, but none of the tool functions work.1 voteApologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:
“~/Library/Logs/Adobe/Acrobat Update Helper DC.log”
“~/Library/Logs/Adobe/Acrobat Updater DC.log”
“/Var/log/install.log”
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Restrict 'Save As'
Currently, you can restrict print and save, but cannot restrict Save As. Would like to see that restriction added as well.
Thanks for your consideration.2 votesThanks for your valuable feedback, it helps us improving our product. We have taken your feature request.
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1 vote
Please follow this link: https://helpx.adobe.com/acrobat/using/adjusting-pdf-views.html
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Does acrobat have access to my computer?
Whenever I use acrobat, my mouse seems driven by commads - not mine - to do things in acraobat. Things like scrolling, moving mouse, opening other windows in acrobat. Is it a ghost or is it Adobe?
1 voteHi,
I am afraid, Acrobat can not be responsible for this abrupt behavior. Please
do a virus scan on your machine. Let us know if that helps.Thanks
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A document where images cannot be screenshot to be searched for on google images or way to alter our images so same images don't come up
I need to be able to create a document where the images we include can not be screenshot and the searched for in google image search (thus enabling the person I am sending the PDF to to go to competitor websites who have the same images as us). So either no screenshot allowed or the ability to change the images we have sufficiently that google image will not find it.
1 vote -
When starting, open documents previously open
Often I'll have 5-10 documents open at once - they are constantly in use. When I close Acrobat they are all closed. and when I re open Acrobat I need to reopen all the documents. It would be nice if it would veryt simply open all of the files open when it was last closed.
3 votes -
I can't open the PDF attachment from email
I received this file thorough email and I can't open it in my MacBook, but it opens in other computers.
This happens daily with many other PDF's I receive.1 voteApologies for the trouble, can you provide the Acrobat version you are using.
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1 vote
Apologies for the trouble, can you provide the Acrobat version you are using.
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Saving Pixel perfect AI file as pdf which don't keep pixel perfect previewing in Acrobat.
Saving a pixel perfect Adobe Illustrator as a pdf doesn't keep the pixel perfect content when previewing in Acrobat. It distorts one line pixels to two pixels in random area. Icon are distorted as well.
View the stroke in the image
1 voteHi
How are you creating the PDF – from Illustrator or from Acrobat?
Thanks
Tanvi -
Batch processing to Actions in Acrobat DC HOW?!?!?
Can you provide a "plain English" description on how to create a "batch processing" type Action that can be use on multiple files at once? I have hundreds of files that I need to set open options on and add specific bookmarks to. Trying to do this one at a time is NOT happening. Urgent please!
1 vote -
Please add a feature allowing the update of a PDF portfolio
See the heading. How can I update the portfolio index when I have deleted a file from the portfolio?
2 votesHi victorm28962446,
When you delete any file from portfolio, the portfolio index or File list in portfolio get updated automatically, you just need to save the changes made by you.
Hope this will help.
Thansk,
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Adobe cna't find TimesNewRomanPMST Font
When I open PDFs wit the Font I get the message above.
No problem in Adobe 11 Pro
2 votes -
Fix it
Awwww. ///
Come on guys. i have been saving Word files for years as PDFs.
I'm an Adobe ACI in five Adobe products. I know what I'm doing but tonight I'm tryiing to save a Word document as a PDF and now it's saying I have to register the product.... which is on the Cloud? ... and I've already downloaded the latest version. and registered it...
Oh yes, am tryinjg to register.... but no options to do so.... it just basically says.......... well........ you know...... xxxxxxx
What the ... ?
Come ON... I'm getting a bit sick of the lack…
4 votes -
Bug - Acrobat Preflight Fixup Transparency Flattening introduces extreme JPG artifacts
When using the Flatten Transparency Preflight Fixup, transparent images that are flattened are heavily compressed, introducing extreme JPG artifacts and banding in smooth gradients.
This does not match flattening out of Indesign or Illustrator or using the Flattener in the Acrobat Print Production tools. We would expect to get the same results with the Preflight fixup that would be produced with other flattening methods.
See attached with examples of original unflattened art, art flattened with Acrobat Print Production and Acrobat Preflight fixup.
Preflight produces a severely degraded image with visible banding and large artifacts that aren't visible on the other…
2 votesThanks for reporting the issue. Our team is looking into it.
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Search for hyperlink so a dead hyperlink can be fixed.
Search for hyperlink so a dead hyperlink can be fixed.
1 voteThanks for raising this feature request, our engineering team is looking into this.
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actions on Acrobat Pro
I have to put watermark (my logo" on jpg files in a folder and then save new files to another folder; with an action doing:
- add watermark (my logo)
- save in a folder (same name+export as jpeg)
Compared to the version 7 (I used it until yesterday) it is much slower and works worse because to avoid having to close hundreds of pdf files (which are created do not know why) I had to add the action "do not save": note that one pdf always remains open to close at the end anyway.
This is on Windows 102 votes -
Bug with % symbols in named destinations
When entering a named destination (for linking to within a PDF), it's impossible to enter a percentage sign ("%", U+0025). The symbol simply disappears from the name once entered.
It's possible it's being misinterpreted as a formatting specifier in a printf call (or something similar).
Steps to reproduce:
1. Open a document and select "Edit PDF"
2. Click the bullseye-icon in the left-most pane ("Destinations")
3. Click "Create New Destination"
4. Type "Bug%Test" and press Enter
5. Note the result is "BugTest" instead of the expected "Bug%Test"Here's an animated screen-capture (which was too large to upload as an attachment): …
1 vote -
"Copy Image" or "Save Image as..." don't work correctly for one specific image in my file
I use Acrobat Version 2015.023.20070 on Windows and the functions "Copy Image" and "Save Image as..." - when selecting an image inside a pdf - work correctly in all cases so far, except:
Except for this specific diagram image at the bottom of the pdf slide attached, where the result is just a distorted part of the original image. I can reproduce the results. Note that if I use "Save Image as..." the resulting file is different from what I get when I use "Copy Image" and paste it into MS Word or MS Paint or Photoshop.
This pdf slide…
2 votes
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