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Acrobat Web

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456 results found

  1. There isn't anywhere in the account to update our company logo?

    1 vote

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  2. 5 votes

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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

  3. Won't convert to PDF.

    5 votes

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    Resolved  ·  0 comments  ·  Commenting  ·  Admin →
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  4. Can no longer change current signer with the latest update. This is incredibly inconvenient for situations where someone provides an email with a firewall that does not accept adobe sign emails or simply the user provides the wrong email address. This was such a simple process in the last version.

    Also the layout is so difficult to navigate. Sure it looks cleaner but the accordion layout with all the different categories was so simple to get to what I needed fast.

    1 vote

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  5. ever since you rolled out the new look nothing works. half the time I get the message that Adobe sign is not available. when it is available it takes forever to load and just stops in the middle of sending out a document so I have to start all over. Frustration doesn't begin to define what I am feeling. Fix it!

    2 votes

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  6. The best way to improve the new product experience is to bring back the old produce experience for Adobe sign.
    So much slower to get where you need to be, harder to do multiple/consecutive documents, I still can't find where the completed documents are, no navigation on the screen, need to rely on back buttons in the browser. Really badly thought out.

    1 vote

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  7. I would rather have my toenails plucked out one by one than use this new interface.

    2 votes

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  8. Loading Adobe SIgn ant timing out. Unless I completely close out my browser and re-open it. THIS SUCKS.

    1 vote

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  9. Thank you for creating a switch to go between the old Adobe manage system and the new one. However it would be great if it actually WORKED! I have not been able to get access to the old system since Friday morning. Now whenever I try to switch to it it, I get a message saying 'Adobe Sign is not available at this time'. This is ridiculous! Please fix ASAP so that we can run our business properly!

    1 vote

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  10. Document cloud is way worse than any other document signing software. You removed the recipients names from the list ... Why remove data??? And now I cannot delete completed documents .... Why remove features??? So now I have to search through 80 documents individually just to find out who I sent documents to rather than glancing over the list, plus the more I use this terrible software the more documents I am going to have to go through. I just do NOT understand why you would remove features and data?????????????????????????????????

    2 votes

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  11. The new Adobe Sign interface is very difficult to use--especially the For Signature list where you are supposed to view/manage all of your signatures/status.

    The old Adobe Sign Manage section was WONDERFUL--easily could view what was happening with the different sections:
    Waiting for Me to Sign
    Out for Signature
    Signed
    Canceled
    Archived
    Library Templates

    The new format is hard to view, I can't delete excessive drafts to clean things up and it doesn't even show the name of the other party in the list--you have to click on it and read through the info at the right.

    Please, please, please…

    6 votes

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    Resolved  ·  0 comments  ·  Home  ·  Admin →
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  12. "Adobe Sign is not available at this time"
    Did anyone else get this issue?

    2 votes

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  13. This new interface is absolutely awful. I have had nothing but trouble and I can't even figure out when something has uploaded with another item. Boy, have you ever taken a gem of a program and made it difficult to use. I'm afraid that I am going to have to find another cloud share program as I am not going to be able to waste any more time.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve added a Share Files and Send for Review quick start buttons in DC Home to make it easier to upload and send files.

  14. Hello,
    I'm incredibly disappointed with the document cloud service. Consistently get Adobe Sign Is Not available at this time. And also its very difficult to find the signed document you want. I should be able to look documents up by email address it was sent to. please improve this.

    2 votes

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  15. I HATE THE NEW INTERFACE. It never loads. I've cleared the cache, I've reset the browser, I've tried everything short of standing on my head. This whole "Adobe Sign is not available at this time" **** is unacceptable.

    2 votes

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  16. The update is terrible. Our team is looking for a replacement software.

    2 votes

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  17. Still get Adobe Sign availability problem today.

    2 votes

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  18. Since the new interface came online I am constantly having issues with "Adobe Sign is not available at this time" when trying to view sent files as well as trying to send new agreements for people to sign. This is very frustrating.

    7 votes

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  19. Why do I constantly receive the "Adobe sign is not available at this time" ever since the platform changed recently, it is frustrating!!!

    1 vote

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  20. I do not like this newer version of Adobe Pdf Send!! The previous version was so much better and easier to use. The Send & Track Button has disappeared, you can no longer put a Company logo on the delivery email to recipient and it seems you have to attach multiple files a longer winded way, rather than just drag and drop files, add a title, email address and then Send. Files also when uploading seem to error so it takes several attempts to actually send. Please sort it out!!!

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve added a Share Files and Send for Review quick start buttons in DC Home to make it easier to upload and send files.

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