113 results found
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feedback for esign
I am very unsatisfied with this product. Took me over an hour and the use of a YouTube tutorial to figure out how to use the esign feature. If I am paying for a product, I expect it to be user-friendly.
1 voteHello Susan,
We are sorry you are having trouble with this feature. Could you provide more details about what could we chance to improve your experience using e-sing?
Thanks,
Sign in Acrobat Web Team
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How can I edit pdf
How can I edit
1 voteHello Sam,
If you are trying to modify an agreement it will not be possible since it is already signed and approved. You will need to use a copy of the file that wasn't signed or approved.
Hope this helps!
Sign in Acrobat Web Team
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100 page limit
Why is the product limited to a maximum of 100 pages when inviting someone to e-sign a document?
This is extremely unhelpful and means i'll have to consider other applications to obtain digital signatures.1 voteHello Tom,
The limitation of a maximum of 100 pages when inviting someone to e-sign a document is a part of the transaction limits set by Adobe Acrobat Sign. These limits are designed to ensure optimal performance and accommodate normal usage volumes. Specifically, the page limit per transaction is set to 100 pages for most service levels, such as Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business).
This restriction helps maintain the efficiency and reliability of the e-signature process by preventing excessively large documents from causing delays or errors during the signing process.
To remove the 100-page limit when inviting someone to e-sign a document, you would need to upgrade your Adobe Acrobat Sign plan. The page limit per transaction varies depending on the service level of your account. For most standard plans like Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business), the limit is set…
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Garbage
THIS NEW ESIGNATURE is total over engineered trash. What are you thinking? Every "new" item you introduce is some engineer billable justification garbage. I want and only need a simple way for people to input and sign items. You have made this now garbage and I will be googling "simple pdf signature tool" and subscribing to them.
1 voteHello Lon,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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The new e-sign procedure is bad.
Whatever changes you made to the e-signature process is altogether bad and annoying.
1 voteHi Peter,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Toggle default save signed document history
We should be able to choose the Default action (Toggle) if we want to-be-signed documents to autosave to Adobe account and/or choose on demand for any particular document. Currently, everyone using that Adobe account has access to any files ever sent/received to-be-signed over however many past years. That may include documents with confidential information. Potentially confidential files from past employees/employers, past students/teachers, past friends/family to whoever currently has access to the Adobe account.
1 voteHello Joel,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.
As a workaround you can always use the "Send in Bulk" tool, which does have a password protection, just follow the next steps, and also check the video attached:
- Use any entry point named "Send in Bulk" and add the desired file to be sent
- Add the required recipients
- Add an access password under "Agreement settings"
- Modify the document with as many fields as needed
- Send the agreement
This way, in your account, your document is protected from anyone who does not have the password.
Sign in Acrobat Web Team
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Pdf
Strong protect
1 voteHello Shahajadpur Khobor potidin,
Thank you for reaching out, could you please explain your issue further?
Thanks,
Sign in Acrobat Web Team
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Get a complete UX overhaul. implement useful online help. AI maybe?
I need to cancel this signature request. I don't see how to do so. It's extremely difficult to to use the Adobe sign product. I'm very frustrated. This is impacting my business. I am actively researching alternatives to Adobe.
1 voteHello Peter,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.
You can cancel any requested agreement by following the next steps:
- On Home page click "Documents" tab in the upper left corner
- Then on the Left Hand Panel, under Agreements click "In Progress"
- Find the Agreement that needs to be canceled and click on it
- On the Right Hand Panel click "Cancel"
You will find as well a video of the process in this comment.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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what is wrong with you?
How could anyone at your company possibly think the new Adobe Sign interface is better? Do you not have eyes and brains? Dear god. you had something that worked and was well regarded - the new system is complete trash.
1 voteHello Duncan,
We are sorry you are experiencing trouble with this feature. We are always looking for new ways to improve our products, we apologize for any inconvenience this may cause. What is the feature that is not working as you expect it?
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Links timing out
My recipient David Granado cannot open the w9 and direct deposit links i sent him. He says it times out. I tried texting your AI bot, but it's useless. Is this a browser issue from my recipient or are the links bad?
1 voteHello Brian,
We are sorry you're experiencing issues. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs with this specific type of documents? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
Add a comment…
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Acrobat Agreements Page Needs Work
Why is the agreements page so vague and confusing? The only status updates I see is if an agreement has been opened - shouldn't there be a display that indicates that the agreement has been signed (or at least what stage it's in)? And why does the app create a "legacy" version of the document?
Also, I'm seeing agreements from last year that are now mixed in with more recent agreements (so I'll be scrolling and see 2024 2024 2024 2023 2023 2024 2024. Why is that?
1 voteHello!
Thank you for your feedback. Make sure you are under All agreements in Documents page, here you can see the status of your agreement, the date that was modified which you can click to sort them how you want. As seen in the attached screenshot.
Another point you mention is the existent of legacy agreements, this shows when the agreements was made in the legacy version of Request Signature, if you use templates with unsupported features in the new version it will create them in the old one.
Please let us know if you have any other question and feedback.
Thanks,
Sign in Acrobat Web Team
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Signature Missing pop up should be overrideable
The "Signature Field Missing" pop up doesn't allow me to override and move forward. There is a bug there. I have a signature field just not where the Adobe AI feels like I should have one and I need to override it - I do not want a random signature placed on the last page
1 voteHello Samantha,
We are sorry you are experiencing trouble with this feature. Usually when that pop up shows up is because a signer doesn't have a signature field, could you verify this? In case you don't want a signature from a recipient, you can change the role to approver. Please check the attached video and let us know if this resolved your issues.
Thanks,
Sign in Acrobat Web
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Over all nice book to acquire basic knowledge if you could add technological approach for young learners in this book means even more useful
Collect Feedback from the Various kind people try to get different perspectives.
Analyze if the changes had any positive impact.Find out how you can improve the point even more . give discounts to buyers for selling more number of books affordable rate of books also matters. Approach this kind of books in educational institutions for the reachability. Selling of this book in online websites also beneficial.1 voteHello Vinothini,
Thank you for your comments! We appreciate your interest in helping us improve our product as we are always looking for ways to improve.
Sign in Acrobat Web Team
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Request E-signatures no longer enabled in normal feature
It looks like you have removed the ability to send out for signatures in the same project that gets combined and edited. I now have to save the document and then go into the Request E-signatures. This is an awful change that has ruined my morning and frustrated numerous people. Please change it back.
1 voteHello Kane,
We are sorry you are experiencing trouble with this feature. We are always looking for new ways to improve our products, and in this case you will find the "Invite to e-sign" button in the "E-sign" tab on the left hand panel after you finish combining and editing your documents.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Agreement Names = binder
Thanks for changing the way you request e-signatures, now I cannot change the Name of the file, or add the details in the message. I can't change the name of the file, and when you can, it just shows the name as binder. I have 3 binder agreements in my recent files, but I dont know what they relate to and neither will the recipients. Dont fix something that isnt broken. how do i revert back to the old Adobe where I can make the relevant changes before the file sends?
1 voteHello Rebecca,
We are sorry you are experiencing trouble with the new eSign feature. We always try to update our product to be the best and cleaner to use, but we understand that sometimes it's hard to adapt to new changes.
Please find attached a video where it shows how to change the name of an agreement before sending it.
We hope it helps!
Don't hesitate on contacting us again if there's any other issue.
Thanks,
Sign in Acrobat Web Team
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Stick with the old format -- If it ain't broke, don't fix it.
The new format/visual that comes up when clicking "USE TEMPLATE" is cluttered and messy. The old format was much cleaner when dropping in text fields on a form template before sending out for signature. It was a much better format when the customer email info and email message was shown in the second screen/page before sending. With those two separate pages now being combined in the left side menu bar, it clutters the process and makes it more time consuming -- runs much slower than ever.
1 voteHi Scott,
We are sorry you are experiencing trouble with the new feature. We know you will like this new format since it makes things a lot easier! Please consider on giving it another try!
We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
Sign in Acrobat Web Team
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Como descargar 100 documentos firmados + auditoria
Hola, por política hemos hecho firmar más de 100 documentos y necesitamos descargarlos para guardarlos con su informe de auditoria. ¿Donde esta la opción para descargar todos los documentos firmados + informe auditoria?. Gracias
1 voteHello Inma Soriano,
To download any amount of signed agreements please follow the next steps:
- Click the "Documents" tab at the top left of the home page
- Scroll down on the left hand panel until you see "Agreements" and under it click the "Completed" option
- There, all the finished agreements will be displayed, and you will find the "Download PDF" and "Download Audit Report" options on the right hand panel when you select any agreement.
Please let us know if this information was helpful!
Thanks,
Sign in Acrobat Web Team
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Signing multiple documents in one envelope
Hello! The ability to rename batch submissions has disappeared. Now they are all under the same name "Binder". It is impossible to distinguish documents when there are many of them.
1 voteHello Julia,
You can change the name of the agreement in Review and Send modal, before you sent it out (see image). Please let us know if this resolve your question and if you have any other query.
Thanks,
Sign in Acrobat Web Team
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SIGNATURE BLOCKS UNCLAER
to be able to see which signature block is assigned to whom
1 voteHello Cassandra,
You can distinguish them by looking the color of the field and to know which color is for each recipient you can look at the left panel and select the recipient and it will change the color of the fields in the left panel (see image). Please let us know if you have more questions.
Thanks,
Sign in Acrobat Web Team
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I thought that The ? meant I would get HELP
Where are the files I sent for signature? Where are the files that haven't been signed? Why do all my documents have the same name? At least DOCUSIGN would put the email address and customer name in the Document Name! This is not very customer friendly!
1 voteHello Brandon,
You can find all your files in the "Documents" tab at the top of the page, then you can select the type of document you need to look for on the left hand panel. E.g. Clicking "In progress" under "Agreements" will display all the sent documents waiting for signatures.
Please let us know if this information was helpful!
Thanks,
Sign in Acrobat Web Team
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