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Acrobat Web

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95 results found

  1. Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    6 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?

    Thanks,
    Adobe Sign Team

  2. Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.

    4 votes

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  3. Is there a way to import comments added to the cloud version, so that I don't have to go from that to the InDesign version? I know this is the case for PDF, but can't see anything for cloud version.

    4 votes

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    1 comment  ·  Reviews  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    If you download a copy of a PDF file you’ve sent for review, you’ll receive a PDF file with all of the comments. You can then import those comments into InDesign using a new import feature. Here’s a video demonstration – https://youtu.be/89UemkTvOGs

    Let us know if that addresses what you were looking for.

  4. Recently a change was made that disallowed me to send multiple documents for signature to the same person at the same time. I now have to send them separately which takes three times as long to do. Please revert it to the way that it was.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Julia,

    We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:

    1. Click on your profile
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast

    This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.

    Thanks,

    Sign in Acrobat Web Team

  5. Convert it to excel, the data is messy

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.


     Regards, 

    Jennifer 

    Acrobat Web Team

  6. Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  7. Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
    Total dubios
    Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht

    3 votes

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  8. Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Your Adobe Pro Digital Signature has always taken forever to run and is extremely complicated and borderline ancient. With each "downgrade" it get sworse and now doesn;t even work. You concentrate on adding all these complicated useless fetures that nobody wants or needs and forget the basice....ACCURACY, TIMELINESS, ETC.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Gilbert,

    We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment.

    We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.

    -Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro

    -Create webform by upload that PDF with the Multiline Text Field

    -Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar…

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  11. 2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Margie van der Valk,

    We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.

    Thanks,

    Sign in Acrobat Web Team

  12. Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Doug,

    We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).

    Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. Hello

    When a request for signature to some valid email addresses, the email get undelivered. Please assist

    2 votes

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    Hello,

    We are sorry you are experiencing trouble with this feature.

    Please check the email's spam folder to verify the agreements you are sending are not being forwarded there by mistake.

    If you are not able to find them, please double check if the agreement was sent with Sing in Order on. You can visualize this, following the next instructions:

    1. On the Main page click the "Documents" tab on the top left corner
    2. Click "In progress" under Agreements
    3. Find the agreement you want to do a follow up on, and click on it
    4. On the right hand panel that pops up, scroll all the way down
    5. You will find the "Recipients" section
    6. If the recipients are listed with numbers, an email will be sent to the next recipient only when the previous one has signed the document
    7. If they are not listed with numbers, there should be no problem on…
  14. Also related to the new e-sign interface, I don't see an option to cc a non-signatory administrative assistant who helps with tracking the progress and final filing of the signed documents. This has a significant negative impact on our business process and workflow.

    2 votes

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  15. The updates made to the "Request E-Signatures" in Adobe Acrobat have made things a lot more difficult to use.

    I use a template form to send multiple documents for sign-off by up to 4 people at a time. Each person has their section to complete and sign.

    I used to be able to open one document, select "Request E-Signatures" and the "more options" would allow me to add more documents and add the template form I created online.

    I am no longer able to do this through the Adobe Acrobat desktop application but have to do a long-winded roundabout way…

    2 votes

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    Hi Clara,
    Thanks for asking, I'm glad to help, the following steps might help you to use Prefill role:

    • Open a file with Request Signature
    • On Recipient modal: Allow sequential signing by checking the box,
    • On Recipient modal: The very first recipient shouldn't be yourself, or the "account user", please enter a different recipient than yourself.
    • Prepare document as usual.
    • Prefill role should be enabled through Context Menu (Click the desired field on page > Change recipient > Prefill)
    • Review & Send

    If this information wasn't helpful, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. 

    We are sorry you are…

  16. Horrible esign. The prepare form functions are not applied and desktop app is ruined. and I cannot send on the online app.

    2 votes

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    Hi Maria Noyola,
    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  17. We would like there to be a date/time stamp under our signature as well. Same as signer's signature.

    2 votes

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  18. Hello
    I worked a long time adding text boxes to my pdfs, but when I press download, my texts are not saved, only the drawing lines

    2 votes

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  19. Isn't this on cloud why did it not save any of my info?

    After I tried to share it would load for hours

    2 votes

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  20. I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.

    2 votes

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