74 results found
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Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!
Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!
6 votesHi,
Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?
Thanks,
Adobe Sign Team -
Immportant
Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.
4 votes -
Import comments from cloud review to InDesign
Is there a way to import comments added to the cloud version, so that I don't have to go from that to the InDesign version? I know this is the case for PDF, but can't see anything for cloud version.
4 votesIf you download a copy of a PDF file you’ve sent for review, you’ll receive a PDF file with all of the comments. You can then import those comments into InDesign using a new import feature. Here’s a video demonstration – https://youtu.be/89UemkTvOGs
Let us know if that addresses what you were looking for.
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Mutiple documents for signature
Recently a change was made that disallowed me to send multiple documents for signature to the same person at the same time. I now have to send them separately which takes three times as long to do. Please revert it to the way that it was.
3 votesHello Julia,
We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.
Thanks,
Sign in Acrobat Web Team
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3 votes
Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience?
Please see attached screen captures.
Regards,
Jennifer
Acrobat Web Team
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Soooo user UNfriendly
Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
Examples:
Being able to change the message that accompanies the request as you are specifying where to sign...
Integration with Outlook address book?3 votesHi Jimmy,
You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.
Thanks,
Adobe Sign Team -
>kündigen
Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
Total dubios
Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht3 votes -
Edit PDF
Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?
3 votesIt looks like you posted this feedback from Document Cloud on the web. To edit a PDF file, you’ll need to download Acrobat which you can do from here – https://documentcloud.adobe.com/link/appcenter/.
Let us know if you still have questions.
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It does not get delivered to some emails even though they are valid
Hello
When a request for signature to some valid email addresses, the email get undelivered. Please assist
2 votesHello,
We are sorry you are experiencing trouble with this feature.
Please check the email's spam folder to verify the agreements you are sending are not being forwarded there by mistake.
If you are not able to find them, please double check if the agreement was sent with Sing in Order on. You can visualize this, following the next instructions:
- On the Main page click the "Documents" tab on the top left corner
- Click "In progress" under Agreements
- Find the agreement you want to do a follow up on, and click on it
- On the right hand panel that pops up, scroll all the way down
- You will find the "Recipients" section
- If the recipients are listed with numbers, an email will be sent to the next recipient only when the previous one has signed the document
- If they are not listed with numbers, there should be no problem on…
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Change to e-signature negatively impacting business process
Also related to the new e-sign interface, I don't see an option to cc a non-signatory administrative assistant who helps with tracking the progress and final filing of the signed documents. This has a significant negative impact on our business process and workflow.
2 votesHello Kam,
Thank you for providing more feedback for this feature. You can add a CC following the step 7 here: https://helpx.adobe.com/document-cloud/help/request-signature-22.html
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Updates are making the software almost unusable
The updates made to the "Request E-Signatures" in Adobe Acrobat have made things a lot more difficult to use.
I use a template form to send multiple documents for sign-off by up to 4 people at a time. Each person has their section to complete and sign.
I used to be able to open one document, select "Request E-Signatures" and the "more options" would allow me to add more documents and add the template form I created online.
I am no longer able to do this through the Adobe Acrobat desktop application but have to do a long-winded roundabout way…
2 votesHi Clara,
Thanks for asking, I'm glad to help, the following steps might help you to use Prefill role:- Open a file with Request Signature
- On Recipient modal: Allow sequential signing by checking the box,
- On Recipient modal: The very first recipient shouldn't be yourself, or the "account user", please enter a different recipient than yourself.
- Prepare document as usual.
- Prefill role should be enabled through Context Menu (Click the desired field on page > Change recipient > Prefill)
- Review & Send
If this information wasn't helpful, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue.
We are sorry you are…
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Esign ruined
Horrible esign. The prepare form functions are not applied and desktop app is ruined. and I cannot send on the online app.
2 votesHi Maria Noyola,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Stamp for my signature
We would like there to be a date/time stamp under our signature as well. Same as signer's signature.
2 votesHello David,
If you are part of the recipients list, the sign format comes in the same structure for all the signers.
Adobe Acrobat Sign Team
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text boxes not saved
Hello
I worked a long time adding text boxes to my pdfs, but when I press download, my texts are not saved, only the drawing lines2 votes -
Adobe wont save my files! My whole work is gone!
Isn't this on cloud why did it not save any of my info?
After I tried to share it would load for hours
2 votes -
Unable to attach audit report to fill and sign docs
I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.
2 votes -
New Change is HORRIBLE
Whatever you recently done, it sucks. All my form fields are not signature fields and I cannot get it corrected as of yet. I HATE IT.
1 voteHello Tammy,
We are sorry you are having trouble with this feature. To fix this, please check the settings under your user profile and look if in E-signing settings the checkbox for Disable form field detection is check. If it is check, please disable it and save your changes. This should fix your issue. In case this doesn't help you please reach out to us again.
Thanks,
Sign in Acrobat Web Team
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Bring back calculated fields
You've ruined all my templates by deleting calculated values. I need that functionality and it makes absolutely no sense why you've removed it. Unless you bring it back, I'll need to look for a different e-sign solution. What the ****?
1 voteHello Katie,
We are sorry you were experiencing trouble with this feature, and we offer you our apologies. But I have great news for you now, this has been implemented back.
Please let us know if this is working fine for you.
Thanks,
Sign in Acrobat Web Team
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Bad
This software is close to unusable.
1 voteHi Waterfront BIA,
We're sorry you're having a bad experience with app, could you bring us more details? Which aspects are unusable? Are you using the web app or desktop?
Thanks for your feedback,
Sign in Acrobat Web Team
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Fill & SIgn option not working
FIll & Sign option is not working
1 voteHi TK Subhash,
We're sorry to hear that. In order to help you, could you provide us more information? You mean the option in the top bar? Isn't sending you to the tool? If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web
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