113 results found
-
Account info can't be changed
How do I remove Lee & Associates from my account? Your emails to clients state "Certificate of Completion between Lee & Associates NCSD and Lynn Otto is Signed and Filed!". I haven't been with Lee & Associates since 2012.
1 voteHi Peter,
Are you still facing the issue? We didn't see Lee & Associates in your account. Please let us know if you still need assistance.
Thanks,
Adobe Sign Team.
-
signing in constantly
Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!
1 vote -
Emerald card
I what my money
1 voteHi Orville,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.
Regards,
Acrobat web team
-
Invisible signatures
Sometimes Adobe Sign returns invisible signatures when I specifically make them 'visible' when preparing the form- is there a way to make all signatures visible?
1 voteHello Liam,
Thank you for your feedback. Would you please share more details on how you prepare the form?
Thank you!
-
"Send a copy" functionality should not have been removed
As recently as last month, I could easily "send a copy" of a signed document as an attachment to an email address. This feature now appears to be gone. I would very much still like to be able to do this.
1 voteHi Eric,
Have you seen a little Share document button on the toolbar? It should provide similar feature as Send a Copy. Do you find it useful?
Thanks,
Adobe Sign Team
-
Request signatures not loading
Hello!
Our team has all been having regular issues with e-sign (among other things). It regularly will not load and says that it is unavailable. If we reload it several times, eventually we can get it to work, but often it will take an hour or two to load and be used. This has slowed our productivity quite a bit as this is something we use regularly.
Can you look into this? Is there an compensation that can be offered for our wasted time in trying to get this service to work? Maybe a free month?Thanks for your help…
1 vote -
False Advertising
The company and makes false advertising in the google search, where it appears as "Compact PDFs for free online | Adobe Acrobat (Brazil)", when clicking on the link, the company blocks the service through a window where it informs the subscription options.
1 vote -
Suggested imrovements
i was not given the option to do asynchronous signatures, but i should be able to change that after the fact. also if an email bounces, i should be able to replace it without restriction.
1 vote -
cant send a E-signature from the web/app
it has been extremely slow, I cant use it on my phone! I'm paying the premium, and i cant use it for what I'm paying for. i need these fixed on both the website version, and the phone version! I haven't being able to send a document through the app for 2 months. i need these checked or updated.
1 voteHi,
Are you still facing the issue? Please provide more details so we can investigate if you still are.
Thanks,
Adobe Sign Team
-
Cant send document for signature
I am not able to send document for signature. I keep getting processing symbol and its not going away.
1 voteHi Madhavi,
Are you still facing the issue? Please provide more details so we can investigate if you still are.
Thanks,
Adobe Sign Team
-
Terrible product! Docusign is better than you
I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
1:50 PM
Adobe Customer Care Virtual Assistant
Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
Adobe Customer Care Virtual Assistant
You need help using Sign or troubleshooting an issue. Is that right?
Yes
No
Yes
Adobe Customer Care Virtual Assistant
I want to make sure I understand clearly. Which of these categories best describes your issue?
How to sign email outlook
Send for Signature…1 voteHi Lilian,
Are you still facing the issue with sending e-Sign to hotmail? Could you please provide the date and name of document sent so we can investigate?
Thanks,
Adobe Sign Team
-
adobe sign not loading
Adobe sign will not open. I selected get signatures but the loading circle goes on and on
1 vote -
Unable to progress request
It not allowing me to request a signature.
1 voteHello Ruben,
Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
Thanks,
—Robert -
disappointed
very slow and crashes so often then cant reopen
1 vote -
Fehler in Sign
Adobe Sign funktioniert seit dem 12.03.2021 nicht!
1 vote -
PROGRAM DOESN'T WORK
WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!
1 vote -
Server error - and you're closed?!?!?
I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.
1 vote -
poor
the sign a document - is not loading up!
1 vote -
Broken page
https://documentcloud.adobe.com/link/tools/?group=group-sign
Page is blank? It was there a couple of hours ago!
1 voteHello Kyle,
Are you still seeing the problem? If so, please try to open it in other browser or in incognito window.
Thanks,
Robert -
not able to complete action
I cannot request or send signatures on forms, it instructs me to contact customer service.
Heather Kasel
hkasel@city-ventures.com1 voteHi Heather,
Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.
Thanks,
Adobe Sign Team
.png){kind=link}
- Don't see your idea?