Request signatures not loading
Hello!
Our team has all been having regular issues with e-sign (among other things). It regularly will not load and says that it is unavailable. If we reload it several times, eventually we can get it to work, but often it will take an hour or two to load and be used. This has slowed our productivity quite a bit as this is something we use regularly.
Can you look into this? Is there an compensation that can be offered for our wasted time in trying to get this service to work? Maybe a free month?
Thanks for your help on this!
Jonathan
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AdminLucia (Admin, Adobe) commented
Hi Jonathan,
Please share more details on the issue that you are experiencing, such as your workflow or the steps that lead to the issue. What actions are you performing?
Thank you,
Adobe Acrobat Sign Team