Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

205 results found

  1. Your Adobe sign software is super buggy.

    I cannot save a local copy of the file I just opened.
    When I change the name from template to proper document name, it does not save and reverts to the old template name.
    The template date format was set to be YYYY-MM-DD, yet when I first open it, it reverts to American format, and I have to correct it again each time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    We are sorry you're experiencing issues with the app. We are triaging your issue and are gathering more information to understand the problem better, but any additional information (e.g files used) you could provide will help us find a solution as soon as possible.

    Thanks,

    Sign in Acrobat Web Team


  2. If a signer signs the document with the wrong name, it would be great to have a feature where we can resend the same AdobeSign as a fresh AdobeSign without having to replace all signature boxes.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Danielle,

    We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.


    Thanks,

    Sign in Acrobat Web Team

  3. we really need an option to add a viewer to a document after sending it out for e-signatures.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Wendi,

    We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.


    Thanks,

    Sign in Acrobat Web Team

  4. The new way of processing Requesting E-Signatures is honestly terrible. I am not sure why the beginning of the process was changed whenever you upload the files, another screen would prompt with adding recipients, then adding your message to go along with the document. It takes way longer now when doing mass requests. Please revert back to the previous process.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Since you updated it has broken prepare a form. I can no longer save a pdf with any field (initials, signature, date, ect.) other than text and than request signatures from that saved pdf. It won't change the field from text to literally anything else.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Rita,

    We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:

    • Are you using the tool "Prepare a form" in the Acrobat Desktop app? If not, could you please explain the steps you take before facing this problem?
    • Does this happen with any file type?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  6. In the last week I have sent approx 80 agreements for e-sign. Around 20% of people contacted me with the same issue. After they had signed an option appears to click 'Finish'. Once clicking 'Finish' the next option appears that reads 'Click to Sign' this was confusing to them as they had already signed. As a result they would not click and just left the screen believing they had "finished" Please consider rewording this step to 'Click to approve' or 'Click to finalise'

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Jade,

    Thank you for your feedback regarding the 'Click to Sign' option. We understand how this phrasing could cause confusion, especially after completing the signing process.

    We will consider rewording this step to make it more intuitive.

    We appreciate you bringing this to our attention and will prioritize this improvement to ensure a smoother experience for all users.

    Thanks,

    Sign in Acrobat Web Team

  7. Mesmo editando o nome do arquivo, quando o envio é feito as solicitações de assinatura chegam com o nome ''binder'', isso atrapalha na organização.

    Poderiam verificar ?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello,

    We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. You seem to have made chages to the way Adobe works in a browser when I try to combine files to send for signature - I rename the combined file but it still sends them with the title 'binder' which is incredibly unhelpful.

    Please could you revert back to the old system until you resolve this blip.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Angela,

    We are sorry to hear you are experiencing problems with the eSign feature. We are triaging your issue and are gathering more information to understand the problem better. Please bear with us while we can find the cause for the name not to be saved correctly.

    In the meantime, could you give us more information regarding this issue? Does this happen when you select only one document also? Is this issue consistent on your end?

    Thanks,

    Sign in Acrobat Web Team

  9. On the Request e-signatures - you moved the message to the bottom and it no longer takes the first file name and instead uses a generic "binder" as the title. With this hidden - it is so easy to accidentally send without changing the name. There should be an option to change the file name instead of having to cancel and reset up. I do not care for the new presentation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Ginette Hartman,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Thank you!

    Sign in Acrobat Web Team

  10. The new format for Requesting E-Signatures is, to put it bluntly, terrible.

    Having all of the information you need to enter (email addresses, names, passwords, CC's, message & time frames) to the left side in a very small column is extremely tricky to navigate and takes much longer to do because I'm afraid I might miss something.

    We use the e-signature feature quite often for signatures on E-file forms that must be password protected and correct. The process for doing so needs to be much more efficient and clearer as we process them many times a day during tax season.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Michele,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  11. It was nice when you requested e-signatures you had a template which opened allowing you to populate the signatures, title and select your files before being within the document.

    I like the changes you have made allow us to edit the signature lists, add, delete and reorganize files.

    I really miss the signature-document selection front page template, to the side of the document it is a little crowded and you can easily miss signers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. E-signed documents sent to cc addresses once all signatures are complete

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    We are sorry you are experiencing trouble with the app. We are triaging your issue and are gathering more information to understand the problem better.

    Thanks,

    Sign in Acrobat Web Team

  13. Adobe sign:
    1. When a template is sent out for e-signature:
    some recipients do not receive the email notification.
    2. Some recipients e-signature does not reflect after signage.
    3. The program is slow to load

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Anina,

    We are sorry you are experiencing trouble with the feature. We are triaging your issue and are gathering more information to understand the problem better. 

    Please bear with us while this issue is resolved.

    Don't hesitate on contacting us again if you find any other problem.

    Thanks,

    Sign in Acrobat Web Team

  14. When I have to get a signature, sometimes the signature on the phone comes out super small. Perhaps a way to help format the size before finalized. I know it is already "complicated" for those who are not tech savvy, so it may not be possible. Here is an example for info though. Thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Jared,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  15. Your software has been incredibly buggy. It's giving me errors constantly. Also, the new signtaure flow makes no sense. Some documents have the new UX and some have the old. The new is confusing, and the flow is stupid. Why on earth do you enter the email addresses on the left? And why is the field to update the email subject now hidden way down at the bottom? It just sucks and I'm leaving after nearly a decade. You guys really need to get it together.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Mathew,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  16. This new esignature is horrible. It's slow, with constant issues pertaining to loading the screen. I"ve been trying to get one signature on one page uploaded to be sent out to a client for 10 minutes now and I can't even get it to the point where I can ask for the signature. HELP.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Alexei,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    Please bear with us while we triage your issue and gather more information to understand the problem better.

    Meanwhile, you can switch to earlier version by following the steps below, 

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    Thanks,

    Sign in Acrobat Web Team

  17. My documents are not being received by my clients for signature when multiple people must sign

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Danielle,

    We are sorry you are experiencing trouble with our feature. We are triaging your issue and are gathering more information to understand the problem better. 

    Please bear with us while we resolve this problem.

    Thanks,

    Sign in Acrobat Web Team

  18. Have the Set Reminder Option when sending for e-sign at the first pop up window. (Other than having to go to "More Options" to choose from. Or an option to turn on/off this feature as a default.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Tan Si Yin,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  19. Is it possible to change the verbiage in the blue button at the bottom of the document that pops up to complete the process that states CLICK AND SIGN? It appears to be duplicative as the signature portion prior states the same thing. Please consider something like COMPLETE or SUBMIT. Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Matt,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  20. Hello, the "Manage" tab in adobe sign is blank and not showing any of the signed documents or documents in process when I have been copied in the Send field. Any idea how to resolve?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Julia,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    Can you please tell us if this issue still happening?

    If yes, please bear with us to have this fixed!

    Thank you,

    Sign in Acrobat Web Team

← Previous 1 3 4 5 10 11
  • Don't see your idea?