Requesting E-Signature Process
The new format for Requesting E-Signatures is, to put it bluntly, terrible.
Having all of the information you need to enter (email addresses, names, passwords, CC's, message & time frames) to the left side in a very small column is extremely tricky to navigate and takes much longer to do because I'm afraid I might miss something.
We use the e-signature feature quite often for signatures on E-file forms that must be password protected and correct. The process for doing so needs to be much more efficient and clearer as we process them many times a day during tax season.
The way it is now concerns me that we will forget a crucial element when sending a request simply because we just didn't see it. Not to mention the extra time we now need to take in reviewing to make sure everything is correct. It's hard to do that in such a small area. Please consider going back to the way it was or creating a separate draft page where you can enter all the information on one page.
Michele Dirks
shared this idea
Hi Michele,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team