Signature Requests going to SPAM folders
As a home inspector, I send out agreements for electronic signature daily. Many times a week, my clients can't find the request for signature either because the Subject line does not stand out from other email and/or the request just goes to their SPAM folder.
Anything Adobe could do to help avoid these requests going to people's SPAM folders would be much appreciated.
The Legacy Inspection Group
shared this idea
Hello The Legacy Inspection Group,
We are sorry you are experiencing trouble with the email reception. Please bear with us while we try to understand this issue better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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AdminJose Carlos Lozano
(Admin, Adobe)
commented
Hello The Legacy Inspection Group,,
If the emails are going to the SPAM folder, please mark it as NOT SPAM, then the next time an email from acrobat sign arrives, it will not go to the SPAM folder. We are trying our best to avoid such situation but different email providers have different rules to determine SPAM email.
Thank you for your comprehension,
Sign in Acrobat Web Team