1691 results found

1. Sottolineature

   Nonostante si attivi la funzione (diventando azzurro l'elemento sottolineatura e sia indicato un colore diverso dal bianco), la parte di testo sottolineata strisciando il dito resta priva di sottolineatura

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Chiusura del messaggio duplicato.

   Vedi https://acrobat.uservoice.com/admin/v3/suggestions/36452311/

2. Refund

   This app is not what I expected. It is very complicated to share a document/pdf by sharing document it takes you to a screen that ask for an email where you like the doc. sent to and it never reaches its destination. It is complicated and I can’t seem to share a pdf right from my apple account. I want a refund.

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   0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Hi,

   To cancel the subscription that you purchased from Apple

   https://support.apple.com/en-us/HT202039#subscriptions

   or request a refund from Apple

   https://support.apple.com/en-us/HT204084

   Hope this helps.

3. App Not available for my iPad and won't download
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   0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   The current minimum iOS requirement is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

   © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

   If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

   Hope this information helps.

   The current minimum iOS requirement is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose the Download option from… more

4. Cancel subscription

   How do I cancel the subscription of this in app purchase? I only needed the PDF to be exported as a word file for one time use. I don’t need any more subscriptions of this app.

   •  

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   5 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Hi Maggie,

   To cancel the subscription that you purchased from Apple

   https://support.apple.com/en-us/HT202039#subscriptions

   or request a refund from Apple

   https://support.apple.com/en-us/HT204084

   Hope this helps.

5. It can't install on iOS previous versions

   It's cannot installed on previous iOS versions unfortunately.
   So sad.

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   0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Hi,

   The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

   © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

   If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

   Hope you can make it work with one of the options above.

   Hi,

   The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose… more

6. Cannot convert pdf. I want to cancel my purchase. It’s useless

   I purchased a pdf converter. All it did was froze my Adobe app is frozen. I want a refund or will dispute the charge on my credit card

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   Resolved  ·  0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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7. Need to contact a representative for acrobat reader
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   Resolved  ·  2 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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8. Cannot loving using Apple ID
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   0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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9. Clé de produit

   J’ai besoin de la clé de produit de kon abonnement adobe, pour pouvoir aussi le télécharger sur kon ordinateur

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   0 comments  ·  Viewing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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10. sélectionner

    Sélectionner une partie d’une page pour l’imprimer

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    0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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11. Lost features after iOS 12.3.2 upgrade

    After upgrading my iPhone and iPad I lost almost all functions in Adobe Acrobat. I use the free program. I save save to Adobe but I can no longer:
    Save to the Document file
    Move items to folders
    Make some comments in files.

    Once you save to Document cloud it seems to work, then 10 seconds later tells you it’s unable to save but made a “recovered file” for me.
    It is fully functional on my laptop, but changes I make on there, will NOT show up on my iPad or iPhone.
    Help!

    Judy Cash

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    Resolved  ·  2 comments  ·  Bugs  ·  Delete…  ·  Admin →
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