2249 results found

1. One button is too bad.

   Dear sir/madam,

   I use a lot of PDF files for my job. However, the version I use is 2015.020.20039. Because in recent releases, the buttons "Fit to window width and enable scrolling", "Fit one full page to window" and "View file in read mode" have been turned into one button. I have to open this button on every time. This is an extremely difficult use. Please give us the option of these buttons as single buttons as before. Thank you so much.

   Murat Akpinar

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2. this.media and this.pageWindowRect undefined intermittently

   I am using the Adobe Reader Javascript API and trying to access the this.pageWindowRect variable. I've found from various forum posts that this has to be 'enabled' by accessing this.media first.

   This works most of the time, but intermittently on certain computers, I find that both this.media and this.pageWindowRect are undefined.

   It is difficult to reproduce this exactly: sometimes it seems to work fine, and sometimes they seem to stay undefined. I've tried delaying my code - in case things are taking a while to load - and running the code from a document-level script, a button, and the console. It all seems to work intermittently.

   The attached file has a timer running in the document-level JS, which prints out the value of these variables every few seconds for a couple of minutes (in case the initialisation is delayed). On most computers this seems to work fine, but on some computers both variables return 'undefined' for the entire period the code is running.

   Any support or advice would be much appreciated.

   I am using the Adobe Reader Javascript API and trying to access the this.pageWindowRect variable. I've found from various forum posts that this has to be 'enabled' by accessing this.media first.

   This works most of the time, but intermittently on certain computers, I find that both this.media and this.pageWindowRect are undefined.

   It is difficult to reproduce this exactly: sometimes it seems to work fine, and sometimes they seem to stay undefined. I've tried delaying my code - in case things are taking a while to load - and running the code from a document-level script, a button, and the console.… more

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3. Acrobat Reader DC - latest update for Win 10 2004 locks up

   Execute most recent AR DC (32-bit), click on any of the recently opened PDF files from list, file opens and content displays, then AR DC locks up, requiring use of Task Manager to kill it.
   Error message shows in popup window:
   logAPI.startLogSession("OneAppIsReady"); https://rna-resource.acrobat.com/onboarding?showing=pdfOwnership&variant=3 @font-face {font-family: adobe-clean; src: local('Segoe UI');}@font-face {font-family: adobe-clean Semibold; src: local('Segoe UI Semibold');}@font-face {font-family: adobe-clean; font-weight: bold; src: local('Segoe UI');}

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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Sorry to hear about the issue you are facing.
   1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?

   2) Could you confirm me the current version of Acrobat Reader DC that you have ?

   3) Could you please do Help → Repair Installation and see if it fixes the issue ?

   Thanks
   Ayush Jain

4. Crash when save as.

   Consistent crashes on Adobe Reader DC on Windows 10, with the newest version installed. No crash report ever generated, instant process stop. Can be replicated when attempting to sign in or save as. Open recent document shows saved file and location within adobe, cannot be located when selected to open or found within computer files.

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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Sorry to hear about the issue you are facing.
   1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?

   2) Could you confirm me the current version of Acrobat Reader DC that you have ?

   3) Could you please do Help → Repair Installation and see if it fixes the issue ?

   4) Could you please share a Screen Recording video of the issue that you face at ajain@adobe.com ?

   Thanks
   Ayush Jain

5. add copy link location to adobe reader DC

   (i guess someone asked long time ago. but seems buried alive)
   add "copy link location" to adobe reader DC, when right click over a link in a pdf.
   why? this is a standard feature in most 2020 windows applicatoin. if adobe does not do it, i go somewhere else. adobe reader dc is not the only pdf reader in the world.

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6. Reader DC freezes after some seconds

   I installed the latest version Reader DC on a Windows 7 64-bit pc, fater the old version freezed after some seconds. But the result is always the same, the new installation always freeze after few seconds.
   I tryed a new installation from scratch, restarted many times, disinstalled DC some times, used the Acrobat Cleaner tool, tryed to correct the installation, but nothing worked, DC always freezes and I have to kill it.
   The dump files below were collected at the same time (there were two AcroRd32.exe processes running at the same time, I do not know if this is normal).

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7. Division by 0

   Version 2020.012.20043
   Printing multiple pages per sheet, custom arrangement. When entering 0 in one text box, the program crashes (DIV0 exception 0xc0000094 at location 0x5fc09e39)

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8. Google Translation

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9. Create a robust student/worksheet mode for surfaceable/easy-to-use student tools with zero data loss

   In this era of online/distance learning, never has it been so clear that Adobe Acrobat Reader is sorely inadequate for everyday use for students. The PDF format has long been used by teachers for worksheets, but ironically only to print them out. Now that everything is digital, most routine worksheets in PDF format are not easily editable or annotatable for students to fill them out and return them! This is the moment the PDF format has been waiting for its whole existence, and it is coming up short. In practice, even when PDFs set up as fillable forms, they are oftentimes are returned to senders with the filled-in data missing. The PDF format is not adequate for today's online learning workflows. The free version of Adobe Acrobat Reader needs immediate improvements for use in digital/online school settings.

   1. Annotation and typing tools that are easy for students as young as age 6 to surface and use.

   2. Automatic identification of form fields in bitmap/image-based PDFs (by far the weakest area in the PDF format) and conversion of blanks/boxes/fields into typeable areas (cf. Preview on macOS).

   3. A robust technical solution to prevent data from being lost when PDF forms are returned.

   4. Robust cross-platform compatibility: perfect interoperability among Windows 10, macOS, iOS, Android, Linux, and online platforms like Office.com and iCloud.com among others, and pen/ink support on all platforms.

   5. Easier-to-use security and privacy settings that kids as young as 6 can use so schools can ensure FERPA and HIPA compliance.

   6. Effortless integratability into school workflows using platforms/apps such as Schoology, SeeSaw, Google Classroom, Apple Classroom, Microsoft Office 365 (especially OneNote).

   7. Improved licensing to make it possible for commonly used apps like Apple Notes, Microsoft Office OneNote, Google Notes/Keep, etc., can integrate PDFs and mark them up – with markup retained when shifted to a different platform.

   8. Easy integration of these PDF tools into OneDrive, Google Drive, and iCloud.

   In this era of online/distance learning, never has it been so clear that Adobe Acrobat Reader is sorely inadequate for everyday use for students. The PDF format has long been used by teachers for worksheets, but ironically only to print them out. Now that everything is digital, most routine worksheets in PDF format are not easily editable or annotatable for students to fill them out and return them! This is the moment the PDF format has been waiting for its whole existence, and it is coming up short. In practice, even when PDFs set up as fillable forms, they are… more

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10. 4 pages view

    should have more pages view example 4 or 6 pages per view as some users use big screen and they can easily fit them using this feature instead of trying to use the zoom function.
    and perhaps to make the toolbar icons fit exactly and not have so much borders size

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11. Radiobutton checked value bug: works in all pdf viewers except Acrobat Reader.

    "Checked" radiobutton value is only working in Acrobat Reader when:

    First radio button value is "0".
    Radio button values are consecutive integers.
    

    https://github.com/danfickle/openhtmltopdf/issues/547 — here I spent several hours to identify this issue.

    Here is this post with the layout — https://community.adobe.com/t5/acrobat-reader/radiobutton-checked-value-bug-works-in-all-pdf-viewers-except-acrobat-reader/m-p/11410081?page=1#M70273

    Result pdf:

    See the file attachment.

    Displays in different viewers: see file attachments.

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12. Radiobutton checked value bug: works in all pdf viewers except Acrobat Reader.

    "Checked" radiobutton value is only working in Acrobat Reader when:

    First radio button value is "0".
    Radio button values are consecutive integers.
    

    https://github.com/danfickle/openhtmltopdf/issues/547 — here I spent several hours to identify this issue.

    Here is this post with the layout — https://community.adobe.com/t5/acrobat-reader/radiobutton-checked-value-bug-works-in-all-pdf-viewers-except-acrobat-reader/m-p/11410081?page=1#M70273

    Result pdf:

    See the file attachment.

    Displays in different viewers: see file attachments.

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13. Radiobutton checked value bug: works in all pdf viewers except Acrobat Reader.

    "Checked" radiobutton value is only working in Acrobat Reader when:

    First radio button value is "0".
    Radio button values are consecutive integers.
    

    https://github.com/danfickle/openhtmltopdf/issues/547 — here I spent several hours to identify this issue.

    Here is this post with the layout — https://community.adobe.com/t5/acrobat-reader/radiobutton-checked-value-bug-works-in-all-pdf-viewers-except-acrobat-reader/m-p/11410081?page=1#M70273

    Result pdf:

    See the file attachment.

    Displays in different viewers: see file attachments.

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14. Please add Adobe Scan to Surface Pro (X)

    Dear Adobe team, please add adobe scan to Microsoft Surface Pro (X).

    At the moment, in order to use Adobe scan, you need to use your cell phone and then upload the scan to the cloud.

    On the one hand this is very time consuming, on the other hand it requires an active internet connection, which cannot always be guaranteed, especially when you are not at home.

    With an integration of Adobe Scan on Surface Pro (X), you could make very fast professional scans offline.

    I know that you have added Adobe Scan to the iPad, which could be compared to the Surface.

    [I know the example is not the best as iPhone and iPad both use the App Store but I'm a bit desperate ^^]

    I really hope that you can integrate this feature because I think that many Surface users would appreciate this possibility.

    Dear Adobe team, please add adobe scan to Microsoft Surface Pro (X).

    At the moment, in order to use Adobe scan, you need to use your cell phone and then upload the scan to the cloud.

    On the one hand this is very time consuming, on the other hand it requires an active internet connection, which cannot always be guaranteed, especially when you are not at home.

    With an integration of Adobe Scan on Surface Pro (X), you could make very fast professional scans offline.

    I know that you have added Adobe Scan to the iPad, which could be compared… more

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15. browsing history

    I hope Acrobat Reader can keep all my reading history, so I can revisit the memory when I'm old.

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16. Provide Reader with the Same Permission Capabilities Acrobat Has

    When I click to link to a video clip, Acrobat Pro DC asks my permission since it might harm my PC, and it gives me a box to check to say 'No, don't ask me again'. Also, I can go to Edit > Preferences and say 'Always' grant permission for whichever available players are listed. That solves a serious problem for me since my PDFs have over 100 little video clips in them, and readers will hate having to give permission again and again and again. Unfortunately these capabilities exist only in Acrobat, not in Reader. When I click to open a file in Reader, the permission window does not have a 'Do not ask me again' box, so my readers will see this warning 100+ times. Also Reader has the same Edit > Preferences choices as in Acrobat, but THEY DON'T WORK. I can say 'Always', but it still asks me again and again and again. This may seem like a rare problem, but all the code is already written in Acrobat, and it should be fairly easy to move it into Reader, no? The first two video files in the PDF are attached below. They are linked to the icons on page 6 and 7. But they go through an intermediate folder named _Examples in the book itself. So to test it you would have to put them in a folder with that name, or just re-link them.
    (I know MOV files are deprecated for security reasons, but they are extremely important for this application for two reasons: 1. Readers are linguists who will want to study the videos one frame at a time and apparently only Quicktime has this ability; and 2. The videos are all short - just one sentence each in deaf sign language - and other video players that I have investigated all end with a black screen instead of leaving the last frame visible. This effectively wipes from the reader's memory everything he has just seen. The purpose is for the reader to analyze what he has seen and the black screen will leave leave his mind blank mind as soon as he sees it.)
    If there is any way you could let me know if this requested improvement is given some priority, I would very much appreciate it. And I will be happy to work with your team in any way I can. You can also feel free to remote to my computer and see what I'm taking about.
    -Peyton Todd

    When I click to link to a video clip, Acrobat Pro DC asks my permission since it might harm my PC, and it gives me a box to check to say 'No, don't ask me again'. Also, I can go to Edit > Preferences and say 'Always' grant permission for whichever available players are listed. That solves a serious problem for me since my PDFs have over 100 little video clips in them, and readers will hate having to give permission again and again and again. Unfortunately these capabilities exist only in Acrobat, not in Reader. When I click to… more

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17. Acrobat lite add-on to Reader

    It would be nice if you could make a more affordable version of Acrobat, or an add-on to the Reader, with just TWO capabilities: merge pdfs and password protect. Users like me do not need to modify pdfs, convert from MS Office, sign, etc. etc. etc. And once or twice a month need to merge or password protect so a monthly fee to Adobe is rediculous for occasional use. If built into Reader, which I'm sure you won't do, that would be very nice of you so that users like me could do the simpler tasks without having to use a "free" merger or other means of password protecting a pdf document.

    It would be nice if you could make a more affordable version of Acrobat, or an add-on to the Reader, with just TWO capabilities: merge pdfs and password protect. Users like me do not need to modify pdfs, convert from MS Office, sign, etc. etc. etc. And once or twice a month need to merge or password protect so a monthly fee to Adobe is rediculous for occasional use. If built into Reader, which I'm sure you won't do, that would be very nice of you so that users like me could do the simpler tasks without having to use… more

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18. Inserting Certificate in Right Aligned mode reverts Date & Time strings

    When creating a new certificate there is the option to "right align" the entries. In the preview it seemed to invert the position of Name and Date/Time fields (which is what I was looking for, actually), and the strings looked good. After having inserted the signature and reviewing the stored document the actual date and time strings read backwards (c.f. screenshot attached: top row "auto" alignment, bottom row "right" alignment).
    While the reverted strings may be a bug, the actual feature request would be to have two options:
    - left / right center alignment of the entries, if you consider 50%/50% split of the signature field
    - order reversion Name / Date to Date / Name (at whichever alignment)
    The ordering would have priority for me. Centering usually should work best as default alignment.
    Thanks for considering this!

    When creating a new certificate there is the option to "right align" the entries. In the preview it seemed to invert the position of Name and Date/Time fields (which is what I was looking for, actually), and the strings looked good. After having inserted the signature and reviewing the stored document the actual date and time strings read backwards (c.f. screenshot attached: top row "auto" alignment, bottom row "right" alignment).
    While the reverted strings may be a bug, the actual feature request would be to have two options:
    - left / right center alignment of the entries, if you consider… more

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19. Issue: PDF Preview handler prevents file deletion on SMB Shares from Windows Terminalserver 2016 Sessions

    Basic infos

    Setup1:

    OS: Microsoft Windows Server 2016 Standard // 10.0.14393 // 64 bit

    Adobe Acrobat Versions :

    • DC 20.009.20074

    • DC 20.006.20042

    • Classic Track 2020

    Setup 2:

    OS: Windows Server 2012 R2 Standard // 6.3.9600 // 64 bit

    Adobe Acrobat Versions :

    • DC 20.012.20041

    Problem Description / Situation

    • Windows Explorer preview is active.

    • Adobe Reader is the preview handler

    • Select a file that is on a smb fileshare and send delete request.

    Expected behaviour.

    • file gets deleted

    Observed behaviour

    • following error occurs

      • Windows Dialog > File is in Usage of Explorer. > close the file and retry.

    • presists no matter how many times you hit retry

    Known workaround

    • Disable Preview in Windows Explorer

    • delete file (Occasionally you get the same dialog but after some retries it works)

    • enable preview in Windows Explorer again

    futher test results

    • Problem does not exist with on the same fileshare If you acess it over a local Win 10 Client

    • Problem does not exist or is solvable by retries when the files are located in the terminalserverusers profile.

    Basic infos

    Setup1:

    OS: Microsoft Windows Server 2016 Standard // 10.0.14393 // 64 bit

    Adobe Acrobat Versions :

    • DC 20.009.20074

    • DC 20.006.20042

    • Classic Track 2020

    Setup 2:

    OS: Windows Server 2012 R2 Standard // 6.3.9600 // 64 bit

    Adobe Acrobat Versions :

    • DC 20.012.20041

    Problem Description / Situation

    • Windows Explorer preview is active.

    • Adobe Reader is the preview handler

    • Select a file that is on a smb fileshare and send delete request.

    Expected behaviour.

    • file gets deleted

    Observed behaviour

    • following error occurs

      • Windows Dialog > File is in Usage of Explorer. > close the file and retry.

    • presists no matter… more

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20. THE NEW ADOBE ACROBAT DOESN'T WORK FOR ME. THE WINDOWS 8 VITAGE OF ACROBAT WORKED GREAT, I COULD SCAN SEVERAL PAGES AND EMAIL THEM WITH ONE

    THE OLDER VERSIONS, I COULD SCAN SEVERAL PAGES AND CLICK ON THE MAIL ICONE AND SEND THEM. NOW I HAVE TO DO A SAVE AS, THEN OPEN UP EMAIL AND SEND. I USED TO BE ABLE TO TYPE TEXT ON A PDF, NOT NOW. WINDOWS 8 WORKED GREAT NOW I HAVE ALL KINDS OF PROBLEMS AND MY COMPUTER RUNS MUCH SLOWER AND IT IS ONLY A YEAR OLD.

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