1964 results found

1. Add Indigenous Languages to Acrobat

   From an inclusion lens, there's a significant population of Indigenous peoples whose language is not represented in any Adobe products. More Indigenous languages should be added to Acrobats language capabilities to inform screen readers of how to properly output Indigenous words.

   There are two problems with how Adobe is approaching its lack of inclusion of Indigenous languages.

   1. There should be more Indigenous languages added.
   2. The mono-language setting for a document is limiting and doesn't allow for the diversity of multiple languages to help communicate the message appropriately.

   There are over 70 Indigenous languages in Canada. Adobe is a leader in the community for reviewing PDFs however right now screen readers are not supported by Adobe's language capabilities by including Indigenous languages. Screen readers are limited to only speaking in either English or French in a document rather than interpreting the information properly and outputting Indigenous pronunciations. From an accessibility perspective, it's mandatory to set the language of a PDF document so that screen readers can interpret the information properly however if your document is in a language that's not available in Adobe's language settings then it's impossible to truly make that document accessible.

   Mono-language is a limitation imposed by Adobe's software where we can only set one language for the entire document. This is limiting because often when working with information for Indigenous people there's a need to have both their Indigenous language represented and also a translation of that as well into most often English or French. Screen readers are not able to detect a language, then switch partway through the document, and Adobe's language settings are not robust enough to account for Indigenous languages since it's not equipped with them. The result is that the section with the Indigenous language gets read in the set language of the document which can lead to confusion on the user end since there's incorrect pronunciation and no indication that there's been a language change.

   There's definitely an option to do better and provide more flexibility here by offering more Indigenous languages available as well as creating a feature to add multilingual language settings within a document.

   From an inclusion lens, there's a significant population of Indigenous peoples whose language is not represented in any Adobe products. More Indigenous languages should be added to Acrobats language capabilities to inform screen readers of how to properly output Indigenous words.

   There are two problems with how Adobe is approaching its lack of inclusion of Indigenous languages.

   1. There should be more Indigenous languages added.
   2. The mono-language setting for a document is limiting and doesn't allow for the diversity of multiple languages to help communicate the message appropriately.

   There are over 70 Indigenous languages in Canada. Adobe is a leader in… more

   71 votes

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2. Fix Issue: Protected Mode prevents 3D PDF rendering hardware acceleration with NVidia graphics

   If using a PC with NVidia graphic cards, hardware acceleration is automatically deactivated if protected mode on startup is active. This slows down 3D PDFs significantly.

   Deactivating Protected Mode on Startup allows for hardware acceleration again.

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3. Permanently Close tools pane

   The tools pane is large and must be closed every time I open Adobe. Please provide an option to close the tools pane so it is remembered by default

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4. Get rid of the tools pane by default.

   Get rid of the tools pane by default. No one I have ever met wants it there by default. Please get rid of it.

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5. hide the "all tools" toolbar by default

   hide the "all tools" toolbar by default. this toolbar is only needed sometimes. this feature is enabled for the exception instead of the rule. since it takes up one-third of the display window and is on the left, it is distracting. when it was on the right, it wasn't as distracting. when viewing many pdfs over the course of the day, having to give up one third of the screen to a useless toolbar is frustrating.

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6. Hide (not collapse) Right Tool Pane completely.

   The collapsed Right Tool Pane violates usability principles. To quickly scroll a page, users can no longer just drag the mouse cursor all the way Right, to click on the Right scroll bar. This would probably take only 1 sec. With the annoying Right Tool Pane collapsed, nesting right beside the Right scroll bar, users must now carefully drag the mouse cursor, take aim so-as-to not click on the Right collapsed pane, then can he/ she click on the right scroll bar. This is really slow and inefficient.

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7. Acrobat Reader DC shows multiple tabs as windows on hover on taskbar

   When multiple documents is opened in multiple tabs in Acrobat Reader, and when hover mouse over the Reader icon on the taskbar, it shows multiple windows in preview instead of one window. It would be a good thing to add that as a option so that behavior is similar as Google Chrome or Mozilla Firefox which shows one window and active tab instead of multiple windows in the taskbar. It is really struggle to deal with multiple documents and when you want to restore minimized Reader window to the last opened tab.

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8. Build in an EPUB Reader and Allow for EPUB Embedding

   The Reader app (all platforms) should be more generalized to allow "reading" of both EPUB or PDF documents.

   Similarly, we should be able to embed an EPUB into a PDF file. (PDF has a robust method that allows it to embed other file formats.)

   Then, we should have a switch in Reader that would let a user to switch from PDF to reflowable EPUB and back again.

   While I understand that Adobe is investing heavily in Liquid Mode, this EPUB method would be far more reliable for people who need to control the design of both static and reflowable modes.

   36 votes

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   Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out to us for your concerns.

   We have no immediate plans to work on this FeatureRequest.

   We will let you know if this get prioritized for our Future versions.

   Thanks
   Ayush Jain

9. BUG - Adobe Reader is Corrupting URL Links

   Adobe Reader DC corrupts URLs in external links when the PDF is encrypted.

   This does not happen in other PDF readers.

   We create password protected PDFs which contain links to external URLs.
   These links work fine when we view the generated PDFs in chrome and firefox.
   But the links are getting corrupted by Acrobat Reader.
   One or more characters are getting corrupted (e.g "https://mywebiste.com/1234567" is trying to link to "https://mywebiste.com/123:567" or "https://my?ebiste.com/1234567")

   I have attached a sample file.

   This problem persisted when there was only one link at the location and if a longer password was added.

   It is the latest version of adobe reader - 2022.003.20282

   Adobe Reader DC corrupts URLs in external links when the PDF is encrypted.

   This does not happen in other PDF readers.

   We create password protected PDFs which contain links to external URLs.
   These links work fine when we view the generated PDFs in chrome and firefox.
   But the links are getting corrupted by Acrobat Reader.
   One or more characters are getting corrupted (e.g "https://mywebiste.com/1234567" is trying to link to "https://mywebiste.com/123:567" or "https://my?ebiste.com/1234567")

   I have attached a sample file.

   This problem persisted when there was only one link at the location and if a longer… more

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   32 votes

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10. The Renderer of Acrobat Reader DC 64-bit

    [Problem]
    Comparing Acrobat Pro/Reader 32-bit, the PMI and the outline of 3D model are unclear on Acrobat Reader DC 64-bit.
    (Please find the attached sample PDF and captures, test01-03.)

    "DirectX 9" is able to be selected from the renderer option on Acrobat Pro/Reader 32-bit.
    (Edit -> Preferences -> Multimedia & 3D -> Preferred Renderer)
    However, it doesn't exist on Acrobat Reader DC 64-bit. So, only "Software" is available.
    Therefore, the PMI and the outline of 3D model are unclear.
    (Please find the attached captures #1&#2.)

    [Tested Acrobat Version]
    Acrobat Reader DC 64-bit: 2021.011.20039
    Acrobat Pro 2020 32-bit (classic): 2020.004.30020
    Acrobat Reader DC 32-bit: 2021.007.20099

    [Request]
    Please make “DirectX 9” selectable on Acrobat Reader DC 64-bit.

    [Problem]
    Comparing Acrobat Pro/Reader 32-bit, the PMI and the outline of 3D model are unclear on Acrobat Reader DC 64-bit.
    (Please find the attached sample PDF and captures, test01-03.)

    "DirectX 9" is able to be selected from the renderer option on Acrobat Pro/Reader 32-bit.
    (Edit -> Preferences -> Multimedia & 3D -> Preferred Renderer)
    However, it doesn't exist on Acrobat Reader DC 64-bit. So, only "Software" is available.
    Therefore, the PMI and the outline of 3D model are unclear.
    (Please find the attached captures #1&#2.)

    [Tested Acrobat Version]
    Acrobat Reader DC 64-bit: 2021.011.20039
    Acrobat Pro 2020 32-bit (classic): 2020.004.30020
    Acrobat… more

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    31 votes

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11. Please stop adding desktop shortcut when Reader is updated

    Already using the application, hence it being updated, don't need desktop shortcut to re-appear every time the application is updated.

    29 votes

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12. Acrobat Reader unable to access files via junction reparse points

    Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.

    Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to the user.

    A junction that is used to mount a file system on a directory might have a target like \Device\Volume{GUID}, which might be a file system device. Unfortunately targets such as \Device\Volume{GUID} appear to create problems for Acrobat Reader because it interprets them as the Win32 path C:\Device\Volume{GUID}, which is incorrect.

    For more information on this problem please see this GitHub issue:
    https://github.com/billziss-gh/winfsp/issues/274

    I am the author of the WinFsp software, which can be used to create file systems and I am happy to answer any questions you may have about this problem.

    Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.

    Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to… more

    25 votes

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13. 2023 version should be able to "hide the tools" option.

    **** annoying to close the tools when opening a document. The "last tools state" doesn't work in the preferences. Gone back to the old look-n-feel.

    24 votes

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14. Always Show Comment Tools

    Please make an Always Show Comments Bar option. I work with the stamp, shape and text box tools on many PDFs daily. I have to open the comments toolbar for each one of them. While it's a small thing to do on one PDF, it gets old fast when it must be done for each of many PDFs every day.

    23 votes

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15. Permanently disable the "All Tools" sidebar.

    If "All Tools" was a living creature, I'd destroy it with Samurai inspired violence!

    If you add a "disable sidebar" function to a near future build, I'll build you a state-of-the-art spaceship that's fitted with cannons that shoot armies of blood thirsty killer crocodiles @ all your enemies. The crocodiles have cybernetic eyes that shoot swarms of heat-seeking killer bees that were trained by the legendary Samurai, Miyamoto Musashi.

    Discuss my "Once In A Lifetime" offer with your DEV team & report back.

    •  

    21 votes

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16. "Tools Pane" menu has GOT TO GO.

    I'm in my web browser, and like 99.99% of other applications, you know what's on the right side of the window? A SCROLL BAR.

    Whoever at Adobe decided that you guys are so special that you could break this rule by adding a menu...needs to be shot.

    At the very least give us an option to move it to a NORMAL menu position for cripes sake.

    But this is horrible. Are you guys sharing UI dev people with Facebook or something?

    21 votes

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17. Read Out Loud Feature Needs Serious Improvement

    Suggestions for this feature:
    1. Add read out loud to the toolbar for easier access, including pause and play options.The read out loud feature is currently very inaccessible from the "view" drop down menu.
    2. Allow user to choose where to start reading and stop reading by highlighting text, rather than the limited ability to only read full pages / the entire document
    3. Upgrade voice - please consider adding a more adaptive voice to the program for read out loud. the system default is not pleasant for listening and we know the technology exists to have more advanced AI voices such as Google Assistant, Siri, and Alexa integrated into software.
    4. Echoing another user - definitely highlight words / phrases being read aloud.

    These suggestions are already standard features in many of my digital textbooks; however, the majority of my reading as a student consists of PDFs from scientific journals. As a college student with a visual impairment, I would really like to see these features be improved to meet today's technological standards and made more accessible to individuals with disabilities. I am planning on completing a five-year graduate program, and will be eagerly waiting for these improvements to be made.

    Suggestions for this feature:
    1. Add read out loud to the toolbar for easier access, including pause and play options.The read out loud feature is currently very inaccessible from the "view" drop down menu.
    2. Allow user to choose where to start reading and stop reading by highlighting text, rather than the limited ability to only read full pages / the entire document
    3. Upgrade voice - please consider adding a more adaptive voice to the program for read out loud. the system default is not pleasant for listening and we know the technology exists to have more advanced AI… more

    21 votes

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    Under review  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Thanks for connecting with us. I went though all the requests suggested by you. I would like to inform you that :
    For #1, Shortcut keys exist for Pause, Play like Ctrl+Shift+Y/V/B.
    For #2, the feature is supported. Click on any paragraph after enabling Read Out Loud and it will read the paragraph. For specific content read, we have informed the management and have been kept in radar for future improvements.
    For #3, you can add the voices though system language setting and the voices will be visible in Acrobat if they exists on system.
    For $4, we have informed the management and have been kept in radar for future improvements.

    Try the latest enhancements and features on the latest version of Acrobat Pro DC.

    Thanks
    Rachit

18. [Formal Complaint #ADB-25351998-L] Deceptive, Forced Installation of McAfee w/o User Consent & Unauthorized File Causing Machine to Crash

    I am a Creative Cloud All Apps annual plan subscriber since 2 years ago, here by writing to file my formal complaint regarding to Acrobat Reader DC installer (downloaded from here in the first result from Google: https://get.adobe.com/tw/reader/) forcefully installing McAfee to my machine with NO EXPLICIT TERMS TO NOTIFY USER before installation NOR ANY CLEAR OPTIONS TO LET USER UNCHECK MCAFEE installation, my installation of the Acrobat Reader was being abandoned due to having Acrobat Pro DC being installed whereas the INSTALLER STILL PROCEEDS TO INSTALL MCAFEE.
    Several attempts has been made to terminate the installation, however, every time after CLICKING YES IN CONFIRMATION SCREEN DOES NOT STOP INSTALLATION.

    After installation, McAfee PERFORMS AUTO SCAN AFTER INSTELLATION and crashed my machine as my machine has CPU VM mode turned on in BIOS setting, what’s more, THE INSTALLER WILL REGISTER MCAFEE IN MSCONFIG.EXE TO AUTORUN DURING STARTUP WITHOUT USER PERMISSION.

    The installation of McAfee is unauthorized, forceful without user consent, deceptive as there is no indication prior to installation as captured in image 1, 2 and 3. In summary, (1). Adobe’s website provides transportation to deceive user that the installer only provides the installation of Adobe Reader, whereas (2). Adobe’s installer provides method to allow installation of McAfee and allow (3). McAfee’s unauthorized access to ALL user’s machine files and (4). change operation system settings without ANY user permission (5). RIDING ON THE ADMINISTRATOR RIGHTS requested upon installer startup, given by the deceived, naïve user like me, in this case McAfee is considered as malware in this regard, no matter how effective it is to clear other malwares.

    This is a clear breach of trust, as a loyal customer of using your software for more than 10 years, this is very disappointing and discouraging to think after paying a fortune what user will gets is being infiltrated by trusting a loved brand and being a supporter for so long. It is found difficult to NOT feeling concern on Adobe’s integrity issue from now onwards when installing software updates or reinstallation on all my purchased products. This incident is making the public to concern your firm has very limited or no internal regulation to handle what to include in software installation packages, without proper explanation and promises to the public, users are at risk no matter they are paid customers or not.

    If customers’ honest feedback is not a concern as 4 feedbacks regarding to similar topic has been submitted since March 2021 with NO action from Adobe, this item clearly being tagged as low priority by the product team. To help with the justification for prioritizing this item as high risk, perhaps the compliance team may also be interested in looking at federal Computer Fraud and Abuse Act (“CFAA”), 18 U.S.C. § 1029 and 1030, which states (a). unauthorized access (or exceeding authorized access) to a computer that is used in interstate or foreign commerce and obtaining information, (b). infection (suitable to include unauthorized installation) of IT systems with malware and (c). any other activity that adversely affects or threatens the security, confidentiality, integrity or availability of any IT system, infrastructure, communications network, device or data, can be included in the criteria to law breach. For foreign users, the USA PATRIOT Act amended the CFAA and Access Device Fraud statute, 18 U.S.C. § 1029, to expressly apply them extraterritorially.

    I have reported this issue once in virtual chat service and explicitly stated to file this as a formal complaint. As instructed by the customer service representative, this is the only effective channel to file my formal complaint, this is the case reference number ADB-25351998-L4J4, my call handler promised his / her assistance to track the progress of this complaint closely.

    Active follow up in timely manner is kindly demanded and please provide further updates with solid action plans by 1st August 2022, otherwise further action will be taken to raise the concern and attention further for Adobe’s prioritization. For your kind note, I and my friends are considering unsubscribing with deep disappointment.

    For any further materials required please let me know, will be more than happy to provide, thank you very much for your attention.

    I am a Creative Cloud All Apps annual plan subscriber since 2 years ago, here by writing to file my formal complaint regarding to Acrobat Reader DC installer (downloaded from here in the first result from Google: https://get.adobe.com/tw/reader/) forcefully installing McAfee to my machine with NO EXPLICIT TERMS TO NOTIFY USER before installation NOR ANY CLEAR OPTIONS TO LET USER UNCHECK MCAFEE installation, my installation of the Acrobat Reader was being abandoned due to having Acrobat Pro DC being installed whereas the INSTALLER STILL PROCEEDS TO INSTALL MCAFEE.
    Several attempts has been made to terminate the installation, however, every… more

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    20 votes

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19. Separate zoom in +, zoom out - and zoom percentage buttons in the toolbar by default

    It is very inconvenient and time consuming to make multiple clicks in order to zoom in or out the document. In the older versions they were separate and easily accessible. Drop down menu style is really exhausting and time consuming for these kind of basic operations. Please separate the zoom buttons !

    19 votes

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20. Fix Multi-PDF issue from Win2019 DFS share to Win10 clients..... please.

    The DFS bug has shown it's head again. Win 2019 servers offering DFS fileshares to Win10 clients will no longer allow multiple PDFs to be opened from the OS interface, because of Protected Mode.

    Any other combination works fine (non-Win2019, non-Win10, non-DFS shares, disable Protected Mode).

    Now that the vastly popular Win 2008r2 is out of support, many more organizations are upgrading to Win 2019. Disabling Protected Mode via registry GPO is a poor workaround.

    Please fix!

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