46 results found
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Fix a problem where the printer button does nothing. Makes me waste more time.
All the sudden this new app came up but the printer button doesn't work so it adds an additional step to download the pdf and then print it. What a pain! Why doesn't the printer button work?
2 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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Print function does not work
The 'print pdf' function does not work. If a print is required then the document has to be opened in the Desktop app and printed from there.
I have been unable to find any error message or setting that I can change to get this function working. What it means is that on most occasions the desktop app is necessary so why not just use it anyway.3 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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print icon
The print icon won't print as I wanted to print this page. Please fix it.
6 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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"Print This File" button does NOT work
Only "Print This File" button does NOT work at all. I use the recent ver. of Chrome and this Acrobat for Chrome on Monterey Ver. 12.6. This problem has not solved about a year, so I have to download each pdf file everytime I want to print them out.
6 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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PRINT BUG not a priority? See so many posts and zero actual solutions
Print feature but absolutely nothing.
3 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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Please stop asking me to login
Adobe Acrobat keeps asking me to sign when I open pdf in chrome. This behavior is annoying. So I will try to find a different pdf reader.
147 votesThanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Can you please share screenshot of the login screen that you are getting?
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Slow to load and print
Ever since this extension installed itself on my browser it takes much longer for PDFs to load. I also have to click the print icon repeatedly before it will finally print anything. I never had these problems until this extension installed itself a week or so ago. I run an etsy business that generates customer shipping labels as PDFs so these problems slow down my work day and it becomes very frustrating very quickly.
87 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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Letters are not printing from Chrome
The letter L does not print from the browser extension. I have to download the document and print it from the stand alone program. An additional step that shouldn't be there in the first place.
6 votes -
all
I am unable to print ANY pdf's from Chrome. They open in in Chrome and I then have to download them so they open in the Adobe Acrobat program. Only then can I print anything. It's a tedious process. I wish NO pdf would open in a browser window. I've tried to find and change the settings so they don't, but have been unsuccessful. >:o(
12 votesHi Robin,
So sorry to know about your experience with Chrome extension. Can you please share the PDF URL (if it is not confidential) or share the exact steps to reproduce the issue? That will be very helpful.
Thanks,
Shilpa Setia
Lead QA
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Make print work directly from the browser
The print button requires me to use the "Open in desktop" button to print. After tapping the "open in desktop" it will open and have the print dialogue box open. Seems redundant since I would rather not open it in the desktop to begin with.
90 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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Trouble printing
I can't print directly from the page that opens. I have to save it and then open the page and print it. Not convenient. It was working before.
197 votesHi Camille,
Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Requesting you to please share the PDF url that you were trying to print. Would be extremely helpful if you can also share the error message that you are seeing when you are trying to print the document. Looking forward to hearing from you, so that we can make your experience with the Acrobat extension seamless.
Thanks and Regards,
Shilpa Setia
Lead QA, Adobe
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Printer button won't work
It won't let me print from the browser adobe acrobat
83 votesHi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
Lead QA, Adobe
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No Thanks! I want to read the document.
IMHO, documents should be legible. The paragraph opens to full width of the screen. Having a document spread across a wide angle monitor is a pain to read. Why does a document open differently in a browser VS the ADOBE program.
4 votesHi,
Thanks for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where you are not liking the reading experience?
Thanks,
Shilpa -
select, copy and paste option not working properly
HI, when I select a portion of a PDF document that I opened using your app, the order of the words in the selected portion gets all messed up.
5 votesHi Erika,
Thank you for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where these options are not working properly?
Thanks,
Shilpa -
SLOW LOADING FOR PRINTING
whatever online print application this is connected to my gmail is SLOW. TURTLE SLOW. SPINNING WHEEL is really getting old. I need the desktop version back. I DO NOT WANT THE NEW APPLICATION FOR PRINTING PDF ONLINE FROM MY GMAIL. HELP!
12 votesHi Brittanie,
Sorry for the trouble. We need some more details to look into this issue. Can you please share your exact workflow?
Thanks,
Shilpa -
SLOW LOADING FOR PRINTING
IT'S REALLY SLOW TO PRINT A PDF NOW. I HAVE TO PRINT 100 FILES EVERYDAYS AND NOW WITH YOUR NEW VERSION, IT'S A BIG WASTE OF TIME. IT LOAD for minutes for every print.
5 votesHi Anne,
Sorry for the trouble. We need some more details to look into this issue. Can you please share your exact workflow?
Thanks,
Shilpa -
Takes over 5 seconds to open PDF
The new Chrome extension is VERY SLOW! It takes over 5 seconds to open a PDF from a link, and I have a VERY fast high-end computer. I will see if I can switch back to the old extension while you work out the problems.
14 votesHi Liam,
Apologies for the slowness issue you observed. Would it be possible for you to share the sample PDF URL where this was observed?
Thanks,
-ashu -
I cannot print from this extension. There is no print window that comes up whatsoever.
I cannot print from this extension
5 votesHi James,
Sorry for the trouble. We need some more details to look into this issue. Can you please share your exact workflow?
Thanks,
Shilpa -
Türkçe karakter görüntüleme sorunu
Türkçe karakterler görüntüleme kullanılamamaktadır.
2 votes -
I want out - please help me remove this product. Every time I go to print I'm forced to use this application!! I did not want this on my com
I want out - please help me remove this product. Every time I go to print I'm forced to use this application!! I did not want this on my computer... Please help me remove this from my apple!
4 votesHi Richard,
Sorry for the trouble. We need some more details to look into this issue. Could you please share your exact workflow? If possible, please post a screenshot of the Print screen you are seeing?
Thanks,
-ashu
- Don't see your idea?