Trashy application and garbage user experience
I have been using Acrobat Read (paid) for 1 year.
The application is trashy at its best.
Had crashes when exporting from word to pdf. It crashes 3/6 times.
Export to pdf from word was changed recently and the user experience was broken. After the export to pdf the user is moved from the existing line to the beggining of the document. If you do this 100 times per day and if you work continously with the export this is not work - the product that designed this is idiot. He should have asked the customers. This new „feature” was recently „introduced”. Another idiocy of the application. Another broken feature not designed for customers.
Another broken feature is when you open a pdf in the read and you select view of 2 pages. It used to align both of the pages correctly into the view of the reader and when you were paging 200 pages document it would correctly align each 2 new pages into the view and you were viewing only the 2 pages. Right now after it was „fixed”, the scroll was designed so idiotic that you see 4 pages, and you need to manually align them. When you have a 200 pages document this is stupid.
The product is continously updated and reinstalled, meaning the level of bugs is so high that the application needs to be continously in repair mode.
This product is not designed for customers, is designed by idiots that are not using it and that dont know the customers.
Thank you
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Doru Nastasa commented
So you are answering only to the crash.
How about the other "feature" that you introduced, that is not important, as it is important to us, to the users which find that feature also less than suboptimal...Steps to reproduce: open docx, save as adobe pdf.
Microsoft 365, Word, version 2301, build 16026.20200.
Windows 8.1 Enterprise.
1. Open my 200 pages word document.
2. Save as adobe pdf.
3. It is a simple document with just titles, subtitles and text, no tables, nothing fancy. No special formating, a simple word document with 8 notes. Nothing complex in it and a table of contents.I can't share the file publicly.
Thanks
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Sorry for your sub-optimal experience in creating PDFs from Word. To help us understand the issue better, please share following details:
1. Office and OS version (Windows/Mac)
2. Steps you are doing to export PDF from Word file in which crash is observed.
3. Is this file specific? If possible, please share sample file with us.Thanks
Tanvi