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  1. 166 votes

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    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

    An error occurred while saving the comment
    Aduait Pokhriyal commented  · 

    Hello ,

    Thanks for contacting us.

    Can you please provide below information:
    1. Acrobat Version (Go to Help -> About Acrobat)
    2. MAC OS Version
    3. Number of comments in file.

    Regards

  2. 2 votes

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    Aduait Pokhriyal commented  · 

    Hi pat ,

    Thanks for contacting us.
    As per my understanding you are trying to use the “Line” tool from the “Drawing tools” menu and you have to select “Line” each time to want to draw a line.

    Open option is you can click on "Expand Drawing Tools" option in the "Drawing Tools" drop down menu. It will make "Line" tool always visible in the comment tool bar.

    If this is the case and you continuously draw multiple lines on file there is a way to pace it up.

    Please follow below steps and tell us if it helps:
    1. Install DC
    2. Open file
    3. Open comment App
    4. Select line
    5. Click on pin icon (keep tool selected) just next to drawing tools drop down menu.
    6. Draw multiple lines on file without selecting line again and again.
    7. When done press ESC to deselect tool.

    Tell us if this helps.

    Regards

  3. 9 votes

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    Aduait Pokhriyal commented  · 

    Hello hafeesh ,

    Thanks for contacting us.
    Your feature request is under review and we will update here soon about the progress.

    Regards

  4. 7 votes

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    Aduait Pokhriyal commented  · 

    Hello Jerker ,

    Thanks for contacting us.
    We will discuss on this feature request and will reply here with updates.

    Regards

  5. 11 votes

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    Aduait Pokhriyal commented  · 

    Hello ,

    Thanks for contacting us.

    We have added the feature request in our backlog and will prioritize it.

    Regards

  6. 34 votes

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    Need Info  ·  Ammar responded

    Please let us know if the issue is resolved.

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    Aduait Pokhriyal commented  · 

    Hi Grant ,

    Thanks for contacting us.

    Can you please try:
    Go to -> Edit -> Preferences -> Commenting -> (Disable/uncheck) Automatically open comment pop-ups for comments other than notes.

    Please reply if this helps.

    Regards

  7. 4 votes

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    Aduait Pokhriyal commented  · 

    Hi ,

    Thanks for contacting us.

    We have added feature request in our backlog and will prioritize and work on it.

    Regards

  8. 5 votes

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    Aduait Pokhriyal commented  · 

    Hi ,

    Thanks for contacting us.
    We have added the feature request in our backlog and will work on it.

    Regards

  9. 3 votes

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    Aduait Pokhriyal commented  · 

    Hi Susan ,

    Thanks for contacting us.

    Please share below information:
    1. If you open comment App and you see new added highlight in the right side comment list ?
    2. How are you adding Highlight:
    A. Selecting text and then clicking the highlight tool
    B. Selecting Highlight tool and selecting the text after.
    3. Are you able to select Highlight once added and its transparent that is no color , or even after adding the text is plain text and highlight is not added.
    4. If Highlight is added have you tried changing its color by right click on highlight and Go to Properties and change color.

    Regards

  10. 4 votes

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    Aduait Pokhriyal commented  · 

    Hi @Jeremiah76 ,

    Thanks for reply.
    We are able to reproduce the bug in MAC Sierra.
    We have added the bug in plan and soon share the fix.

    Thanks and Regards
    aduait

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    Aduait Pokhriyal commented  · 

    Hi @Jeremiah76 ,

    Thanks for reporting the bug.
    We tried at our end and were not able to reproduce the bug.
    Can you create a small movie (screen recording) showing the issue and share with us.

    Thanks and Regards
    aduait

  11. 1 vote

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    Aduait Pokhriyal commented  · 

    Hi,
    We already have this functionality in Acrobat/Reader.
    When you click the highlight tool, color picker gets added to the toolbar and enables color change with single click.
    Similar tool bar is available for fonts properties.
    If you are not able to see the tool bar you can right click the quick tool bar and select "customize Quick tools" and add "color picker" and "Text properties" inside comment menu.

    Hope this helps.

    Regards

  12. 1 vote

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    An error occurred while saving the comment
    Aduait Pokhriyal commented  · 

    Hello ,

    Thanks for contacting Us.
    When saving file using "Save as Archive Copy" what error or Issue are you observing ?

    -Aduait

  13. 30 votes

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    Aduait Pokhriyal commented  · 

    Hi Andrew ,

    We have added this feature request in our backlog and will prioritize it.
    Will update here with status soon.

    Thanks

  14. 1 vote

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    Aduait Pokhriyal commented  · 

    Ok , Thanks for contacting us , we will add this as a feature request in our backlog and will update here when there is progress.

    Regards

  15. 2 votes

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    Aduait Pokhriyal commented  · 

    Hello @Lori ,

    Selective marks can be deleted using eraser tool.

    Steps :
    1. Select eraser tool next to pencil tool.
    2. Move eraser tool over the mark.

    Hope this helps.

    Team Acrobat