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Drawing polygon always ended a triangle

This is no an idea. It is a utter disappointment that I paid for perpetual license for Acrobat Pro DC 2015 and I am getting nowhere to be able to draw multi-sided polygons. Always automatically ended a triangle after the third click. Same happens when drawing clouds. Cannot draw multiple segments of connected lines in the same line, always terminated after the second segment.

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Jeremiah76 shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    This is still happening with Version 2018.011.20035. If one goes 'too fast' all the polygon and cloud tools make a triangle.

  • Anonymous commented  ·   ·  Report

    I am experiencing the exact issue. I am attempting to draw a multi-lined shape and it creates a triangle upon the 3rd click of the mouse. I have not been able to resolve this issue by clicking the mouse more slowly. Please help because I use this tool quite a bit for work and need this issue resolved! I am currently using Adobe Acrobat 9 Pro

  • Anonymous commented  ·   ·  Report

    I have the same problem on my MacBook Air, Adobe Acrobat XI, 11.0.20. Did not used to have the problem, but now, no matter how slowly I try to make a polygon or cloud, I can only do three clicks and a triangle shape is made. Didn't use to have the problem -- could make clouds or polygons with any number of vertices -- but now it's impossible. Please fix.

  • AdminAduait Pokhriyal (Admin, Adobe) commented  ·   ·  Report

    Hi @Jeremiah76 ,

    Thanks for reply.
    We are able to reproduce the bug in MAC Sierra.
    We have added the bug in plan and soon share the fix.

    Thanks and Regards
    aduait

  • Jeremiah76 commented  ·   ·  Report

    Accidentally discovered why the “bug” happens. This auto-triangle drawing happens whenever I clicked the points for the polygon at the speed I am used to on the previous Pro version (version X)! To avoid resulting the auto-generating of triangle, I have to click slowly, interval of probably 2-3 seconds, between each click.

    It is true to some other users commenting this version should be named Acrobat DC SLOW. So in the meantime I just have to exercise a lot more patience in using the drawing tools.

    Same trick for drawing cloud comment.

  • AdminAduait Pokhriyal (Admin, Adobe) commented  ·   ·  Report

    Hi @Jeremiah76 ,

    Thanks for reporting the bug.
    We tried at our end and were not able to reproduce the bug.
    Can you create a small movie (screen recording) showing the issue and share with us.

    Thanks and Regards
    aduait