Adminsubrato (Admin, Adobe)

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  1. 1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Adminsubrato (Admin, Adobe) commented  · 

    Hi,
    Could you please share how did you apply password to the document?
    What version of Acrobat was used to apply password? Is it Document Open password or, Permission to change the content (editing and printing) known by permission password?

    Regards,
    Subrato

  2. 3 votes

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    Adminsubrato (Admin, Adobe) commented  · 

    Hi,

    Thank you for your patience and sorry for the inconvenience caused.

    We have released an update for Acrobat and Reader DC(version 21.001.20138) that contains the fix.

    Please try updating the application to the latest version. In the application, go to Help > Check for updates.

    For more information about the latest version, please refer to this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe....

    Let us know how it goes.

    Thanks,
    Subrato

  3. 2 votes

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    1 comment  ·  Acrobat Reader for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Adminsubrato (Admin, Adobe) commented  · 

    Hi,

    Thank you for your patience and sorry for the inconvenience caused.

    We have released an update for Acrobat and Reader DC(version 21.001.20138) that contains the fix.

    Please try updating the application to the latest version. In the application, go to Help > Check for updates.

    For more information about the latest version, please refer to this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe....

    Let us know how it goes.

    Thanks,
    Subrato

  4. 1 vote

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    1 comment  ·  Acrobat Reader for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Adminsubrato (Admin, Adobe) commented  · 

    Hi,

    Thank you for your patience and sorry for the inconvenience caused.

    We have released an update for Acrobat and Reader DC(version 21.001.20138) that contains the fix.

    Please try updating the application to the latest version. In the application, go to Help > Check for updates.

    For more information about the latest version, please refer to this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe....

    Let us know how it goes.

    Thanks,
    Subrato

  5. 1 vote

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    7 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

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    Adminsubrato (Admin, Adobe) commented  · 

    Hi,
    Patch with the fix is now live. Please refer to the August 22nd update on - https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

    Fix will be pushed automatically to user’s machine. If you want the update immediately, try “Help -> Check for Updates”, in the product.

    Many thanks with helping us out with the verification and do let us know if you see any issues post the update.

    Regards,
    Subrato

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