26 results found
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Fix it
The new version is worse! Quick Printing out of Outlook, is Slower than snail mail. It freezes up, will not print, will not find files with any color headings in them. Does not find files with headers. It's messing up my morning routine. I have to print a minimum of 50 pdf's from emails everyday. And your new version Cannot handle it.
fix it.3 votesWe are closing this case from our end as it has been reported as resolved from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Ritesh -
Restore "Always show document page size" to Acrobat DC
Please restore this functionality - in XI it was in Edit/Preferences/Page Display. There is no way to know the page size without hovering the mouse in the lower left corner. Odd-size page sizes hang print jobs, wasting time and resources. It was easier to quickly scroll through 100+ pages and look for the oddities. Without this, we have to check every single page.
Thank you!
11 votesHi,
Thanks for your response. Please write us in case you face any issue.
Best Regards!
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Paper Capture Recognition service experienced an error
Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
"Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.2 votesIssue resolved at customer end.
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Printer Message "Unable to convert PostScript File."
I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.
1 voteGreat to hear that!
We are closing this case from our end.
Thanks
Tanvi -
pdf printer
After latest update of adobe acrobat pro DC (for me d.d. 25 February 2018)
The PDF printer has disappeared.
System config:
Windows 7 professional sp1 64 bit
Creative cloud (adobe acrobat pro DC)Actions tried to get the printer back:
1. I tried a repair of adobe acrobat pro DC.
2. I tried manually add the printer.
3. reinstall adobe acrobat pro DC.If I go to the windows event viewer I see the following error message:
Installing printer driver - failed, error code 0x2, HRESULT 0x80070002. See the event user data for context information.1 vote -
Print to PDF
Google Chrome = Latest Version
Acrobat X Pro
Observation: Had no problem prior until 7/28/2017 when I noticed I had problem printing from a webpage (e.g. eBay.com) to PDF using Adobe Acrobat print driver. The printing would stall and this Distiller error would show up each time. Also strange is, I could clear this error message other than restarting my computer. Any advise would be greatly appreciated.4 votes -
Background colour in file disappears in Adobe Acrobat Pro DC
Customer sent in a business card as a pdf file. I open the file in Adobe Acrobat 10 is shows the complete card with colored background. I open the same file in Adobe Acrobat Pro DC and the coloured background is no longer there and will not print as part of the card. If i open the said file in Illustrator and resave it as a pdf, it appears on Acrobat DC. This situation has occurred 3 or 4 times since getting DC approx. 1 month ago. Not very confident in Adobe DC printing what is in file.
1 vote -
Page numbering on a contact sheet
I would like to be able to add page numbers to a file of photos and be able to print them as a contact sheet with the numbers just next to each thumbnail.
The file I'm printing is of an attack where someone wrenched the phone out of my hand so for a lot of the video it's impossible to tell which way is up.
A time and date stamp would also be very useful, as I'm preparing this for a court hearing.
1 vote -
Adobe documents will only duplex print on my Brother HL-L52000. There are no options to turn this off in the print menu
Adobe documents will only duplex print on my Brother HL-L52000. There are no options to turn this off in the print menu.
Auto-Duplexing is turned off in the printer. I have another Brother MFC-9340 that does not have this issue and prints single side. All other programs function properly and all print single sided.
Please advise how I can print documents from Adobe single sided.
1 vote -
Extremely slow printing after updating Acrobat Pro DC
After the latest Acrobat Pro DC update, I click on the printer icon and it takes 5-6 seconds before the application begins bringing up the print dialog. Then I click the print button on the print dialog and it takes 15-19 seconds before the document actually begins printing on my HP LaserJet color printer. This is immensely longer than printing took before the update. On the initial click of the printer icon, the title bar actually says "not responding."
1 voteHi,
Thanks for your valuable feedback.
Let us know in case you face any issue.Best Regards!
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Feature Request
Conventional page selection, please, for az combination of non sequential pages as in...
3, 8, 11, 19-23
...on a single print command.Can't do this now. Horrible liabgility.
1 voteHi,
We already have this feature.
You can try following workflow:
1. Open PDF.
2. Click Print.
3. In Pages section give Page numbers which you want to print.If you are still facing issue then let us know the version of Acrobat you are using and workflow you are doing.
Best Regards!
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Print copies resets to 1 and collate is hard to find
If I select multiple copies and check the two-sided print option and go back to print, it resets the copies to 1.
Also, the collate option was hard to find being hidden until you select more than 1 copy.1 vote -
Page auto-numbering for multiple prints of a single-page PDF
I need to print a single-page PDF multiple times with a different page number on each printed page. How do I do that?
1 vote -
Print Error by Internet-Documents with quotation marks
When printing an Internet-Document from Firefox 57 the print generates multiple errors if the title of the document to print contains quotation marks. The error box mentions: "C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Intellektuelle" Diese Datei kann nicht geöffnet werden." (The file could not be opened. Verify the correct location." - should be the approximate translation.)
Where the "Intellektuelle" is the first word of the documet title inside the quotation marks. The same error appears for every word in the title and one additional time. The PDF finally generated contains only part of the document to print. You could try it with the…
4 votesHi
You can use Acrobat Create PDF extension in Firefox to create PDFs for all web pages.
Let us know if you face any issue.Thanks
Tanvi -
Slow print speed on certain pages from large documents
Hello,
in Acrobat Pro DC 2017 and Acrobat Reader DC 2017, the software often stucks during print of certain pages. Compared 1:1 to Reader XI, the old version also takes more time for these pages compared to the other ones but there is a large difference between there versions. In the attached screenshots you can see the difference between these two versions with the printing job started at the same time. The problem occurs while using Windows 7 and Windows 10.
1 voteHi,
Thanks for your valuable feedback.
Adobe is working with Microsoft to resolve the problem. Meanwhile, you can manually tweak the registry as a workaround,
Steps:
1. Open the registry by going to Run (Windows menu + R), typing regedit.exe, and then clicking OK.
2.Do the following:Based on your installed version of product and release, navigate to the location and create a corresponding key of type DWORD (Wow6432Node only if your machine is 64-bit).
Create the key FeatureState at the location listed below; the key is not present by default.
For Acrobat DC 2017:Key: 4033257
Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\DC\FeatureStateFor more refer to page https://helpx.adobe.com/acrobat/kb/prn-files-using-pcl-printing-increases-file-size.html
Is this resolve your issue?Best Regards!
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2 votes
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Bug - Comments don't print
A document was scanned and sent to a client, and they digitally signed it with either an app or a program, and returned it to us. Adobe Acrobat recognized these signatures as pencil edits, but would not print them. I could create additional pencil edits, and those would show up when printing, but not the original ones.
"Document and Markups" was selected in the Comments & Forms section of the print options dialog box.
"Print Notes and Popups" was enabled in the Comment preferences.1 vote -
Unable to convert/print web pages to pdf files
I used to be able to convert/print web pages into pdf documents using the Microsoft Edge browser in Windows 10 version 1703. This week I'm unable to do it.
2 votes -
Print to PDF from IT2 changing text into Hexidecimal /random alphanumeric
was trying to create a pdf from software ( IT2 ) but when i print to Adobe PDF it converts the text / numbers into what looks like Hexidecimal or ASCII.
work around is to use snag it first then print to adobe pdf.
1 vote -
Print as Black
Prior to Adobe DC, one option for printing was to "print color as black". This was different from 'Gray scale" in that lighter colors (like yellow and pink) would come out as light gray. For folks printing line drawings (piping and electrical diagrams), this is a NECESSITY since the gray scale lines are almost illegible.
Previous versions permitted this or provided a work around to print like this.
Please reintroduce this to the options, otherwise, we have to use other software to generate the files.
If this capability does exist, please make the option simple to find.
2 votesHi,
Thanks for you valuable feedback.
To Print color as black you can try this:
Select Print, then the Advanced button. Under Color Management, scroll nearly to the bottom of Color Profile. There you’ll find Black & White. Select this, then, OK, the Print.
Is this solve your issue?Best Regards!
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