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Feature request / Bug report

Acrobat for Windows and Mac: Printing

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pdf printer

After latest update of adobe acrobat pro DC (for me d.d. 25 February 2018)

The PDF printer has disappeared.

System config:
Windows 7 professional sp1 64 bit
Creative cloud (adobe acrobat pro DC)

Actions tried to get the printer back:
1. I tried a repair of adobe acrobat pro DC.
2. I tried manually add the printer.
3. reinstall adobe acrobat pro DC.

If I go to the windows event viewer I see the following error message:
Installing printer driver - failed, error code 0x2, HRESULT 0x80070002. See the event user data for context information.

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SWVermeulen shared this idea  ·   ·  Report…  ·  Admin →
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  • Peter commented  ·   ·  Report

    Select a file in any application that prints and open it.
    - Choose “File” > “Print”.
    - Choose “Adobe PDF” from the list of printers in the print dialog box.
    - Click "Print" to use the Acrobat PDF printer.
    - Click “OK” and enter a new file name for your PDF. Save to your desired location.

    Hope This Helps,
    Peter

  • SWVermeulen commented  ·   ·  Report

    In every program (office,autodesk, etc) the pdf printer was gone because the pdf printer had disappeared from the "devices and printers" list.
    I just came back from vacation and there was a new adobe update and now everything is as it should again.
    My pdf printer is back in "devices and printers" so I can use it again.

    Best Regards