Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  • Selectthe feedback forum for your product.
  • Browseideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • Hot ideas
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  • My feedback
  1. Bug: Cannot send for signature

    Steps to repro:
    1. open an already saved pdf with a field for signature
    2. Click 'send for singature' in the right hand nav
    3. complete the info and click next
    4. receive error saying that cannot connect to service per the screenshot attached

    Environment:
    Mac OS Sierra (version 10.12.6)
    Adobe continuous release version 2018.009.20044

    Expected result:
    That I can send for signature

    Observed results:
    Get an error and cannot proceed to send for signature

    10 votes
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    Need Info  ·  7 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Signatures

    When creating a signature for example drawning your own. Would be great if you could add a feature to save the exactly same signature across your devices. Because you want the signature that you draw look the same.

    5 votes
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    Need Info  ·  1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adobe acrobat delete of text

    I open up my pdf file and try to delete some of my text, some does delete and some other text also deletes, but then it appears under the text like it is embedded in the background of the pdf. Can anyone help please?

    5 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Sorry for the delay in response.
    Is this issue happening with all the files? This may happen if the file was a scanned document.
    Make sure you have updated your application to the latest update and try again. Let us know how it works at your end.

  4. Adobe Sign adds a blank page after every page on imported Google Documents

    Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.

    3 votes
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe Sign Cannot Send Docs 8/18/17

    Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.

    2 votes
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    Need Info  ·  0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't search for documents in Google drive when adding a contract to Adobe Sign

    When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
    macOS 10.12.6 using Chrome Version 60.0.3112.90.
    The problem occurs on different adobe sign accounts and different laptops.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
    1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
    2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
    3. Do you observe the same on Windows too?

    Thanks,
    -amboo

  7. Signature not synced

    Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    We apologise for the issue you are facing. We are however not able to reproduce it.

    Can you please try the following steps and let us know your results:
    1. On Desktop, sign out from Reader/Acrobat
    2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
    3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us know

    Thanks
    -amboo

  8. where cc is loaded on a particular machine, why does opening adobe acrobat dc not automatically sign you in, when cc is signed in??

    Adobe cc fails to sign in at startup, but when it is signed in opening an adobe dc attachment still fails to sign in to use signature.

    Windows 10 pro (64 bit) running on a dell xps 15" 4k screen 2017 laptop.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    Need Info  ·  2 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Create a link to the contract document for us to send customers from our own email

    Create a link to the contract document for us to send customers from our own email

    1 vote
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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback. Can you please elaborate on the problem you are facing?
    1. Are you working in Acrobat/Reader?
    2. Do you want an option to remove watermarks from an un-signed PDF document or from a signed PDF?
    3. Do you want to remove watermarks from PDFs you created or the documents you have received from others?

    -Amboo

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