635 results found
-
Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
1 vote -
Adobe Crashing
Adobe becomes extremely slow when opening documents and editing them for any more than 15 minutes. Is there a reason why?
1 voteHi Kevin Huang,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced performance degradation post 15 min.Thanks,
Indu
-
Does not open documents
Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.
1 vote -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update
Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?
1 voteHi Juanita Brownlee,
Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?
- Are you using Acrobat Desktop or Acrobat Web ?
- Is it happening for all files or any specific file ?
- Workflow that you are trying
Regards,
Harshpreet
-
1 vote
-
Adobe Acrobat Pro server problems!
I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…
4 votesHello Craig,
Are you still facing the issue?
Thanks,
Adobe Sign Team
-
Otimização de visualização
Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.
1 voteHi Lucas Gabriel,
Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?
Regards,
Acrobat Web Team
-
Lost all work. Awful
I lost 3 hours worth of work because your page went unresponsive and would not let me save my work. I am absolutely livid and will not using your service anymore. Completely wasted my time
1 voteHi Bryan Smith,
Sorry to see you are having an issue with your files on Acrobat. To assist you better, Can you please apprise us with below information ?
- Is it happening on any specific files or all files ?
- Is it possible to share file with us ?
Regards,
Acrobat Web Team
-
problem
mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!
1 voteHi Cristoph Schlor,
Thank you for contacting us. To assist you better, Can you please apprise with below information ?- Exact description of issue that you are facing ?
- Screenshot of the issue being faced
Thanks,
Harshpreet -
I PDF condivisi non vengono visualizzati
Il link al documento condiviso non apre alcun file
1 voteHi Arianna,
Thank you for contacting us. Can you please provide us with the following information to assist you better.- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
Nope
Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.
1 voteHi Emily,
Thank you for contacting us. Can you please apprise us with the following information to assist you better.
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue
Hoping to hear from you soon.
Regards,
Harshpreet
-
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
-
App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes -
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
-
This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
-
Text is white
My text is literally showing up as white this is not convenient at all! Please fix this
1 voteHi Samira,
Thank you for contacting us. To assist you better, Can you please apprise with below information ?
- Exact description of issue that you are facing ?
- Is it happening for all files or specific files?
- Screenshot of the issue being faced
Thanks,
Harshpreet
-
Adobe speed lagging.
Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.
1 voteHi Tiffany,
Thank you for contacting us. To assist you better, Can you please apprise us with below information ?
- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
not helpful at all, a waste of my time
I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?
1 voteHi Geoffrey,
Thanks for reaching out. You can review and deactivate activated device list for your account. Go to https://account.adobe.com/activated-devices and login with same user with which you login on acrobat.adobe.com
Regards,
Shweta
- Don't see your idea?