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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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Acrobat Web

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731 results found

  1. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    9 votes
    4 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  2. Adobe sign Stuck on loading

    The page is stuck on Loading Adobe Sign

    8 votes
    Need Info  ·  14 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  3. combine files

    Cant combine my files and no explanation

    7 votes
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  4. Gets stuck at 72% uploading when specify where to fill and sign.

    Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.

    6 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  5. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    5 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  6. angry

    actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

    4 votes
    Need Info  ·  3 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  7. E-Signing Documents Sucks

    I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes
    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  8. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    4 votes
    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
    How important is this to you?

  9. can't upload a jpg with my signature

    can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

    4 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  10. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    4 votes
    1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?

  11. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  12. I'm paying for literally nothing usable

    I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…

    4 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Jennifer, 

    Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it? 

    As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit. 

    Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.

    Adobe Sign Team

  13. Document Template Won't Load

    My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    4 votes
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  14. Adobe Sign app not working at all

    Adobe Sign app doesn’t show any docs out for signature and when go to Sign section it’s still got link for Get App even though I am in the Adobe sign app!

    4 votes
    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?

  15. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

    4 votes
    Need Info  ·  0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  16. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    4 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  17. Sign Button is labeled badly

    I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
    The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.

    4 votes
    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  18. Remove participant from template

    It should be possible to remove a participant from a template

    4 votes
    Need Info  ·  4 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  19. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    3 votes
    1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  20. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    3 votes
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi laila


    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?


    Thanks,

    Ayushi

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