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Acrobat Web

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742 results found

  1. Hey guys, you have a huge error in this PDF compression platform.
    As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
    And vice versa.
    “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
    Mind blown!! Please fix.

    4 votes

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    Need Info  ·  2 comments  ·  Export PDF  ·  Admin →
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  2. the tool section functionality is HORRIBLE.. since you changed to not having to click the selection each time it is FRUSTRATING to edit the original selection (arrow, line, box, comment).

    3 votes

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    Need Info  ·  3 comments  ·  Edit PDFs  ·  Admin →
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  3. There's a bug under E-sign > Request e-signatures. When I choose a template and then proceed to the next dialog, 80% of the time it chooses a totally different template than the one I selected. See attached screen recording.

    1 vote

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    Hello Seth,

    We’re currently reviewing the issue, but we’d appreciate your help in understanding it more thoroughly.

    Could you please share the specific steps you took leading up to the problem? This information will help us identify the root cause more efficiently to fix it as soon as possible.

    Thank you in advance for your cooperation!

    Best regards,

    Sign in Acrobat Web Team

  4. I have a problem relating to starred documents. I pay a monthly subscription, but I cannot get any help to sort this issue. I am very disappointed. please can someone contact me

    1 vote

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    Need Info  ·  1 comment  ·  Home  ·  Admin →
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  5. I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    4 votes

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    1 comment  ·  AI Assistant  ·  Admin →
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    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  6. the desktop version made my mostly text PDF look like ****, so I'm trying the online PDF compressor. It's been "compressing" my file for at least 5min...I'm over it! this really shouldn't be so hard.

    2 votes

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  7. KI Assistent funktioniert nicht

    3 votes

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    Need Info  ·  1 comment  ·  AI Assistant  ·  Admin →
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  8. AI Assistant is not working for several days, nor in web, nor in program

    4 votes

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    Hi laila


    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?


    Thanks,

    Ayushi

  9. 3 votes

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. document text addition has no color, then it is useless

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Μιχαλης Χ,

    We are sorry you are experiencing trouble with this feature. Could you please send us more information, like a screenshot or a video of the issue, and if it is persistent? This will help us a lot to review the issue.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  11. The organize page service is not deleting pages

    4 votes

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    Need Info  ·  3 comments  ·  Organize Pages  ·  Admin →
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  12. The page crashed and when I restarted it removed all the forms I added... this product is very slow and buggy

    1 vote

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    Hello Justin,

    We are sorry you are experiencing trouble with this feature.

    Could you please tell us more about this behavior? Does it happen all the time or just with some documents? Which browser do you use?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team


  13. The new format for Requesting e-signatures does not allow the user to access the US Government Forms template library.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are experiencing trouble feature . We are triaging your issue and are gathering more information to understand the problem better.

    Does this happen with a specific file, or could you point us to where the "US Government Forms template library" is normally accessed?

    Thanks,

    Sign in Acrobat Web Team


  14. Will not let us rename a binder. Save button does not work when we go to rename it.

    1 vote

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    Hello,

    We are sorry you are experiencing trouble feature . We are triaging your issue and are gathering more information to understand the problem better.

    Could you help us to describe the steps in which you encounter the issue so we can solve it as soon as possible.


    Thanks,

    Sign in Acrobat Web Team

  15. I hope Adobe can have a setting that doesn’t alter the form fields and allows the document to be used solely for signatures.

    1 vote

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    Hello Christine,

    Could you help us describe more the issue you are having. It could be useful if you describe the workflow.

    Thank you for your comments and feedback.


    Sign in Acrobat Web Team.

  16. you made me loose 2 entire days and iwill loose my contract too. It only messes everything

    2 votes

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  17. tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta

    2 votes

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  18. I often get an error message, 'something went wrong, please try again in a few minutes' whenever I try to use the AI function - I'm very frustrated as I paid for the annual fee for this feature and it is useless.

    1 vote

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    Hi Toshiyo Hayashi

    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?

  19. Hi, I suggestion we can add our contacts. Si we don't have to enter each contact for signature every single time. Also, the sign platteform is buggy, I had to start over 5 times!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Charles,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  20. Why does a perfectly prepared PDF document that looks good turn wonky with missing data when it is sent out for a signature?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document before and after were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team


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