Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Fill and sign off by one error - edits save to previous page!
I can't imagine a more broken experience than filling out an entire gd document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this every single…
1 vote -
PROGRAM DOESN'T WORK
WHAT THE , I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!
1 vote -
Sign app doesn’t work on Iphone
The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro
This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.
The web version says get app. However the link in unclickable! and I am in the app
2 votes -
Server error - and you're closed?!?!?
I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.
1 vote -
Remove participant from template
It should be possible to remove a participant from a template
4 votes -
I HATE the new digital signature. Bring back the old Digital Signature!
I do NOT like the new signatures in Adobe Acrobat! I do not send items out for others to sign, I digitally sign my own documents and then share them with my team. Please bring back the Digital Signature! I HATE the new way! It is terrible.
2 votes -
error message
Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one1 vote -
PDF Filler download does not include completed fields
When I download the completed form, it just downloads the original form with everything still blank.
1 vote -
download time adobesign
the time to open adobe sign is very long - would be better to shorten it
1 vote -
poor
the sign a document - is not loading up!
1 vote -
bad updates/changes
the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on
1 vote -
Issue
Why am I getting this message when uploading a PDF?
Request Entity Too Large
The requested resource
/api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
Apache Server at eu1.documents.adobe.com Port 4431 vote -
Adobe while sending for signatures
Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP
1 vote -
love is all you need
I hate my techers work
3 votes -
"Something went wrong"
In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?
2 votes -
not able to complete action
I cannot request or send signatures on forms, it instructs me to contact customer service.
Heather Kasel
hkasel@city-ventures.com1 voteHi Heather,
Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.
Thanks,
Adobe Sign Team -
Adobe sign Stuck on loading
The page is stuck on Loading Adobe Sign
4 votes -
Missing Sign button
One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...
2 votes -
Terrible documents view - bring back legacy view
This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!
1 vote -
Not happy with the trial
I've tried to send a contract 3 times, its failed and I got an error message.
I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?
The contract is still showing as draft - does that mean it hasn't been sent out?
1 vote
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