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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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Feedback for Document Cloud Web

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731 results found

  1. Make instructions clear and updated.

    Yo, why is your product so difficult to use? Come on, I'm wasting so much time.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. It can't be that hard to compress a PDF

    the desktop version made my mostly text PDF look like ****, so I'm trying the online PDF compressor. It's been "compressing" my file for at least 5min...I'm over it! this really shouldn't be so hard.

    1 vote
    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

  3. Fix text boxes

    make sure that text boxes that have been entered don't suddenly stop letting people edit them

    1 vote
    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  4. Compression settings are false / in reverse

    Hey guys, you have a huge error in this PDF compression platform.
    As far as I can tell, the option LOW actually provides the SMALLEST file size, despite saying the exact opposite right beneath it.
    And vice versa.
    “High compression” gives me a 4 MB file, whereas “Low compression” gives me a 1 MB file.
    Mind blown!! Please fix.

    2 votes
    Need Info  ·  2 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  5. error en resumen

    cuando realizo un resumen, siempre aparece la siguiente información en la imagen que adjunto, me solicita actualizar la pagina.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Leo Castaneda


    Sorry for the inconvenience you faced. Can you please let us know if you are facing this error for all the files or a single file? Could you please share the file with us if possible ?


    Thanks,

  6. change tool functionality

    the tool section functionality is HORRIBLE.. since you changed to not having to click the selection each time it is FRUSTRATING to edit the original selection (arrow, line, box, comment).

    2 votes
    Need Info  ·  2 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  7. signature recovery

    I have had multiple documents cutoff signatures when E-signing. I am wondering if someone could help me figure out why and get the signatures to show up.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Jon,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  8. KI Assistent funktioniert nicht

    KI Assistent funktioniert nicht

    2 votes
    Need Info  ·  1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?

  9. AI? Slow or not working

    I attempted to get AI assistant to pricess a pdf , which had less than 200 pages and less than 5MB in side. An hour later It still sems to be running.

    Not sure what use this is

    3 votes
    1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Breandán Murray,

    Apologies for the inconvenience. Could you please confirm if this issue occurs with every large PDF file or only with a specific one?

    Thanks,

    Ayushi

  10. Start to work

    AI Assistant is not working for several days, nor in web, nor in program

    3 votes
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi laila


    Sorry for the inconvenience you faced. Can you please let us know if AI Assistant is not working for you on all the files or any specific file?


    Thanks,

    Ayushi

  11. FIX YOUR APPS

    Your software is *. When I open Adobe Sign the app goes to some stupid web based acrobat that can’t open any files and is useless. For the amount of money I spend on your service it should not be this idiotic or frustrating. FIX YOUR * SOFTWARE!!!!!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Harold,

    We are sorry that you are having issues with this feature. Could you provide more information about it? For example what are the steps you usually do to trigger it, the type of file that you are using, also any screenshots or video will be really useful.

    Thanks,

    Sign in Acrobat Web Team

  12. useless program, glad I got a free trial, absolutely no changes. Wasted an hour so far trying to move a single text box, it still hasn't

    nothing works

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  13. AI Assistant is good for make summary

    Really this document is very fruitful for all Urban Planner to improve their knowledge.
    Please make us available it's final document.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  14. Toubaguede

    Dieumbsyll72@gmail.com

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  15. Work flow?

    Invoice pdf clouded!

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  16. Deleting Added Text

    When adding text to certain documents, the application will delete random text, sometimes all of it and sometimes just a few letters here and there. It has been a terrible experience when completing multi-page documents.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Brandy Kidd,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1. Could you please share the workflow and the file in which you faced the issue?

    2. Does it happen for all files or with any specific document?

    Thanks, Acrobat Web Edit Team

  17. Slow repsonse!

    The response speed of AI assistent is extremely slow!!! I need to wait more than 5 minutes to get an anwser. In some cases, there is no response at all!!!!

    0 votes
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    HI Jing He


    Sorry for the inconvenience you faced. Can you please let us know if you are getting slow responses on all the files or any specific file?


    Thanks,

    Ayushi

  18. ****

    you made me loose 2 entire days and iwill loose my contract too. It only messes everything

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  19. Fallo en edicion

    tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta

    2 votes
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  20. Save filled in pdf "bug"

    So I filled in a PDF but got something wrong, and now I have to pay to fix what i filled in or do it all again? Nice way of convincing people to join another subscription.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Jose Pedro,

    We are sorry you're experiencing issues with the feature. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs when you upload a file to Acrobat Web or is it happening on the Desktop app? Any additional information that you could provide will help us address this issue as soon as possible.

    Thanks,

    Sign In Acrobat Web Team

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