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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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635 results found

  1. I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.

    1 vote

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  3. Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
    Anand.Nair@ust-global.com
    The last time I attempted to resolve this issue with a separate email I didn't get a resolution.

    2 votes

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  4. I just want to fukcing save the file after signing it you dumb *****!!!!!!

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. The page is stuck on Loading Adobe Sign

    7 votes

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    Need Info  ·  14 comments  ·  Fill & Sign  ·  Admin →
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  6. so difficult to sign in improve a bit please

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. I don't have the "Create a Template" part. I did and now it's gone. And when I had it, I was not able to "Create a Reusable Form Field Layer" which is the one thing I really need. Please Help. I've been on with support for hours and no one has helped

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. I have been using the request signature app for some time now. However, the program tend terminate your session after a few minutes- usually 2 to 3 minutes. This is a small window to be working with files especially when I can get interrupted by phone calls or other office activities. This is annoying and unproductive! Let the program stay on for up to 10 minutes before it shuts down due to inactivity

    1 vote

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  9. My god, this website sucks. Can't see how to delete a file from those uploaded. Can't sort the files that are uploaded. The 10 files that I did just upload seem to be lost or sorted in some way in the larger list of files that I already have here (and cannot delete). Been using this site and products for a long time, hoping they would improve over time. Pretty, yes, usable, not so much.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. When I currently go to sign the document, the window freezes, the page doesn't load and nothing happens. Extremely frustrating.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  12. This takes FOREVER to load. Frustrating to say the least.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

  13. Adobe sign is not loading. I have meetings tomorrow that require signatures. When will this is resolved?

    2 votes

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  14. My templates keep disappearing from document cloud. Happens about ever 60 days or so.

    1 vote

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  15. I've made reusable templates twice but neither appear on the templates page that i get to from the left side bar.

    1 vote

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  16. When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Eula,

    Thank you for your feedback. Can you share a little bit more information about the issue you’re running in to? What file are you trying to convert?

    Thanks,
    Robert

  17. NEVER loads!!! so frustrating!!!

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  18. Please get Adobe to work CONSISTENTLY. It keeps freezing up on me and I can't get a day's work done in less than three days!

    1 vote

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  19. sign a document

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. I can never get adobe sign to work... I am considering cancelling this auto renew b/c it works about 10% of the time for me.

    What is going on - is there an issue with my account that is preventing it from loading on the site? Since it is all over the web, and I have tried across multiple browsers (chrome, edge, firefox), I assume that the issue is on your side and potentially related to my account.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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