415 results found
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Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is
Good morning.
I want to stop the subscription, but did know how to cancel my payment card details to stop another debit
1 voteHi Adeniran,
Thanks for reaching out to us.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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Love Adobe
I love Adobe!!
1 voteThank you, Denise. Great to see that you are loving the Adobe Acrobat Web product.
Regards,
Acrobat Web Team
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rubbish service.
USELESS - doesn't work then asks you to pay for pro. JOKE OF A COMPANY.
1 vote -
1 vote
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Poor Convertion
Convertion of the document was poorly done,unhelpful
1 vote -
All good
All good
1 vote -
All good
All good
1 vote -
So helpful!!
So helpful!!
1 voteThanks for your feedback, Bekah!
Regards,
Harshpreet
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rjdjdj
Good
1 vote -
PLan wont switch even afte paying
This just keep pulling up my PDF Pack Plan, but I hve a Pro plan that I want to access
1 vote -
useless
cannot convert
1 voteHI Deepak,
Thanks for reaching out to us. We are sorry to let you know that currently Acrobat web services are not supported in your region.
Regards,
Shweta
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cannot contact you
YOu can improve this by not being aholes. I've been ******* around in circles on your ******* website. You sent me a reactivate link that doesn't work and CONTACT US is ******* *****. bunch of timewasting ****.
1 vote -
The conversion was fast and efficient. I love it.
Fantastic converter: fast and efficient
1 vote -
Every time I tried to convert a file to pdf, I got a notification telling me to contact Support.
I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.
2 votes -
convert the third file to pdf
i converted 2 files but i want to convert the third file it keep saying contact customer care for assistance and now i dont know what to do please help ...
1 voteHi Gerald,
Thanks for using acrobat web. Unfortunately, acrobat web is currently not supported in your region.
Regards,
Shweta
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Does not let me edit anything.
Your page doesn't work. It doesn't let me edit ANYTHING. It has been days now. 0/10 experience.
1 voteHi Lourdes,
Thanks for reaching out to us. Acrobat web is currently not supported for your region.
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1 vote
Hello Now Balagi,
Thanks for reaching out to us.
Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.
Thanks,
Harshpreet
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Current page changing unexpectedly
Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.
1 voteHi Brigham ,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Edit text download keeps freezing
There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.
1 voteHello Traci Goodwin,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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unable to connect to auth.services.adobe.com for request signatures page
I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.
4 votes
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