681 results found
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Edit PDF
When I try to edit my pdf it says always an error occured please correct that fault
1 vote -
Ugh
I have less successful Signatures with your service, it's not easy to see or use for normal people.
1 voteHello Yolanda,
We understand you are encountering some trouble with this feature. Could you provide more information about? If is related to the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Let me do the thing I want to do
Let me edit my files
1 vote -
No able to edit pdf with Acrobat
no able to edit pdf file with acrobat
1 vote -
Text wird nicht übernommen
Der eingefügte Text wird nicht übernommen. Für diesen Service habe ich das Produkt gewählt und kann es nicht nutzen. Leider sehr frustrierend gerade
1 vote -
difficult and very time consuming
it is so difficult and time consuming trying to fill out an application from lining up the sentence area to activating the sentence I want to continue on as clicking on the sentence does multiple things including moving the sentence plus finding what I need to click on just to start filling out the form
1 voteHi Cressy,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. -
broken
Product is broken. I fill text field and they are not displayed when I save the pdf or I print file.
I try to add context TEXT and the letters are invisible1 vote -
I can't upload a signed document.
I can't upload a signed version and your user UI is horrible.
That help topic doesn't work.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Editing PDFs with web app not working
PDF files will not open for editing using the Acrobat web app. I get a message "preparing file for editing..." which holds (presumably) forever.
1 vote -
Stop tweaking the program!
Seems like every couple of weeks you change the e-sign program! So frustrating! This particular version creates fields that are too big for my document -- it worked just fine before.
1 voteHi Mike,
We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?- Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
- Specific File: If the issue relates to a particular file.
- Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.
Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
If you continue to encounter this issue, you have the option to revert to the previous version:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
4. Click "Save" and wait for the confirmation message.
We appreciate your patience and cooperation in resolving… -
E-signature change is TERRIBLE!!!!!
OMG this new version I used today for E-signatures is TERRIBLE!!! It takes forever and is not easy to use at all! It wouldn't send automatically send to me for signature. I had to go and find out how to start the process. VERY un-user friendly. Why change something that isn't broken? How can I use the previous version (from last week!!!)?
1 voteHi Rebecca Richardson,
We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?
- Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
- Specific File: If the issue relates to a particular file.
- Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.
Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
If you continue to encounter this issue, you have the option to revert to the previous version:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
4. Click "Save" and wait for the confirmation message.
This change will only affect new drafts created after making… -
AdobeSign Feedback
I use AdobeSignature alot.
The limit on the size of the file is very inconvinient because most of my files are over 8MB. With other esiganture apps like docsSign there is no limit on the size.
I would really appreciate it if we can increase the limitWhen I select multiple documents and drag and drop to "Request e-signature" it combines all the documents. First I have to rearrange the order which is not very user friendly! i have more than 10 documents, and I can only change the order by clicking on the up/down icon and I cannot move…
1 voteHi Sina,
We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.
2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.
3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:
- After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
- On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
- Here you can find the "Organize Pages" option. Click on it
- Use the…
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1 vote
Hi Lau Zentai,
Thank you for contacting us. Can you please describe the issue that you are facing ?
Regards,
Acrobat Web Team.
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New Program not working
Go back to old Adobe E-signature Request. New program has too many errors and doesn't function.
1 voteHello,
We are sorry you are having trouble with the new update. Could you provide more information about the issue? For example:
- Steps where you encounter issues
- Files that doesn't work well with the feature
- A video showing the actual error
- Screenshot of the errors
And any other information will be really helpful to us.
Thanks,
Sign in Acrobat Web Team
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Issues saving and redacting
I cannot redact text and i`m having issues saving my pdf work, needs help asap. Thanks.
1 vote -
branco, sem artes e outra fonte
Não gostei da cor da folha amarela e nem da fonte utilizada.
Gostaria que a página fosse em branco e a fonte fosse mais delicada.
Sobre as artes, prefiro que a página não tenha nada além das informações escritas.
obrigado.1 vote -
IMPOSSIBLE TO USE!
THIS IS IMPOSSIBLE TO USE TO EDIT A SIMPLE DEED FORM. THIS IS NOT INTUITIVE AT ALL. THIS IS JUNK!!
1 vote -
Fields need to be re-assigned
Assigned fields need to be reassigned every time a template is used
- Create a template using Acrobat Web
- Add fields and assign to Signer or Prefill
- Save template
- Select Use template
- Some of the fields assigned for Prefill are no longer assigned
- Some fields assigned to Signer are no longer assigned
2 votesHello Veronica,
We are sorry you are having trouble with this issue, could you provide more information about it? For example:
- A video reproducing this issue
- The steps you do
- The file that you use
And any other information that you deem important will be helpful to us.
Thanks,
Sign in Acrobat Web Team
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Update Glitches
The new update is awful! The text does not auto-size anymore so you can't see the full text in the form fields and my templates are now not working properly.
2 votesHello Victoria,
We are sorry you are having trouble with this update. Could you provide more information about ? For example:
- The steps you do to encounter this issue
- The templates that are not working properly
- Any other information that you might deem important
Thanks,
Sign in Acrobat Team
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Nieuwe versie heeft geen correcte migratie van templates
Door pagina's te laten laden zoals het hoort. Vaak zijn er blanco pagina's en moet je het via een andere weg naar hetzelfde gaan.
De nieuwste versie van "Vragen om e-handtekeningen" zorgt alleen voor extra werk zonder enige verbetering. Er is geen correcte migratie van oude templates. Er zou dus uren werk zijn om dit te fixen.
1 voteHello,
We are sorry you are having trouble with the new updates. Could you provide more information about it? For example:
- The document you are having trouble using
- The steps you do where you usually encounter this issue
- Any other information that you might deem important
Thanks,
Sign in Acrobat Web Team
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